App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
get.chat
5
68
4
25
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shared Team Inbox Solution for WhatsApp Business API
Table of Contents
Is this product right for your business?
Find out with a
get.chat - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
get.chat overview
What is get.chat?
get.chat's solution for WhatsApp Business API consists of two main features:
- A Shared Web Inbox that allows multiple employees (5 or more) to receive WhatsApp messages on multiple devices using one WhatsApp number. The Interface is pretty similar to that of WhatsApp Web; it enables its users to send messages, attachments, Voice Notes, template messages, and saved responses. In addition to the latter features, you are able to assign chats to different users or groups and add tags to conversations.
-An Integration API which helps users connect their WhatsApp to third-party applications such as HubSpot, Pipedrive, Salesforce, Jira service management, and much more! Custom APIs connections between WhatsApp and other applications can be built using the integration API's endpoints.
You can build an integration yourself or use one of our prebuilt ones: HubSpot, Pipedrive, and Google Contacts (Google People API).
Following integrations are available through Zapier: Gmail, Slack, Jira, Google Sheets, Microsoft Excel, HubSpot, Intercom, and Pipedrive.
get.chat’s user interface
get.chat review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about get.chat?
Reviewers appreciate get.chat for its reliable real-time live chat capabilities, which they say improve customer engagement and streamline communication across multiple channels like WhatsApp, websites, and social media. They find that it enables faster responses, enhances collaboration, and helps manage customer inquiries efficiently, though some mention limitations with integrations and channel support.
Users say the platform is easy to use, highlighting its intuitive and user-friendly interface that requires little technical skill. They note that customer support is generally responsive and helpful, but some feel customization options and automation features could be improved.
Select to learn more
Who uses get.chat?
Based on 93 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
get.chat's key features
Most critical features, based on insights from get.chat users:
All get.chat features
Features rating:
get.chat alternatives
get.chat
Starting from
49
Per month
Slack
Starting from
8.75
/user
Per month
Starting from
Free
Zoho Desk
Starting from
9
/user
Per month
get.chat pricing
Value for money rating:
Starting from
49
Per month
Flat Rate
User opinions about get.chat price and value
Value for money rating:
To see what individual users think of get.chat's price and value, check out the review snippets below.
Matthew C.
Customer Care Rep
Maxwell T.
Project manager
get.chat integrations (13)
Integrations rated by users
We looked at 93 user reviews to identify which products are mentioned as get.chat integrations and how users feel about them.
Integration rating: 5.0 (3)
“To migrate our customers to Mailchimp”
Lisa P.
President
Integration rating: 5.0 (3)
“Permette di condividere file, inviare aggiornamenti e ricevere notifiche immediate su attività o commenti ricevuti. Consente di rispondere o collaborare direttamente dalle e-mail senza dover aprire l'applicazione di origine.”
Freweini T.
Segreteria
Integration rating: 5.0 (3)
“Garantisce il salvataggio automatico sul cloud e l'accesso ai file da qualsiasi dispositivo. Centralizza l'organizzazione dei documenti, facilita la ricerca dei contenuti e permette di gestire i permessi di sicurezza ed accesso in un solo posto.”
“It lets us attach technical documentation and specs directly from Google Drive to tasks. Everyone accesses the latest live file versions without downloading or re-uploading assets.”
Freweini T.
Segreteria
Integration rating: 4.7 (3)
“We needed a better system to use as a CRM. Fishbowl is not a CRM tool or not a good tool to use as a CRM.”
“Due to us having posters and manuals that need to be uploaded to the EventsAir app it's very important to have this integration in place.”
Jayda C.
Inside Sales Specialist
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
“I just started using it, but I'm confident it will be very useful, especially when using it to update contacts”
Ana M.
Director
get.chat support options
Typical customers
Platforms supported
Support options
Training options
get.chat FAQs
Q. Does get.chat support mobile devices?
get.chat supports the following devices:
Android, iPhone, iPad
Q. What level of support does get.chat offer?
get.chat offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum