BEE Pro Pricing, Features, Reviews and Alternatives

I love how easy it is to create and export emails.

Wish they had a direct integration with Marketo but exporting and copying into Marketo isn't difficult.

Hey Alex, thanks so much for the kind words! As for Marketo, we do get a lot of requests, so it might be something to look more into in 2021. Please reach out if you have specific suggestions or requirements on that front. Thanks again!

My favorite aspect of the software is it's flexibility in design. The ability to make granular changes to rows, content boxes, etc is a breath of fresh air.

I've found that it can be a bit buggy at time. It's never been a very big deal, but removing some of the consistent bugs would make the experience feel a bit smoother. For example, the rendering of font sometimes has issues. For non-standard font, sometimes the difference between bold and normal is almost impossible to detect. This isnt the case on all templates, so I'm not sure if this is user error, or just a minor bug.

Thanks for the detailed feedback, Ryan. Really appreciated. If you have more details about the bugs that you have run into, please reach out. For example, we'd love to take a closer look at some of the issues you've had with fonts. Thanks again!

I loved the editor: it had the features we needed and played very well with Mailchimp.

They broke bulleted/numbered lists into a separate text box which makes text flows very awkward.

Hi Amanda, thanks for your candid feedback. Sorry about the disappointing experience. We receive a large number of requests from nonprofits that wish to use BEE Pro free of charge, so the delay in the response could simply be due to that: it takes us time to review those applications and confirm the nonprofit status. That said, let us do some internal investigating to see if we messed up somewhere, beyond the workload issue. We're always looking for ways to do things better, and candid feedback like the one you provided help us do just that. Thanks again.

Overall, it's on par with some of our favorite HTML WYSIWYG editors. Mobile and desktop emails both look nice, lots of templates, it's easy to use, UI/UX overall was pretty good. One of the features we enjoyed, which we have not seen with others, is the Gmail plug-in (which I think you can use on mobile, if I remember correctly).

We are still attempting to receive a refund for our subscription, after we were sent an email that BeePro was changing their plans, and discontinuing the one we had purchased. This included forcing us into a higher priced tier. So, we contacted customer service to cancel our subscription and receive a pro-rated refund for our unused months, as we feel it wasn't right to be forced into the higher tier and pay more. After multiple follow ups, they still have not responded after saying they "will look into it." Unacceptable to be strong-armed into a higher paid tier, then ignore us when we contact them about it. In regards to UI, the template management is slightly confusing/clunky, but the Pros outweigh the Cons specifically for this UI consideration.

Hi Sarah, we're really sorry to hear that you had a bad experience with our customer service team. We take a lot of pride in responding to customers quickly and accurately, so we are surprised in hearing about this. Could you please share with us the support ticket number so that we can investigate what happened? With regard to the sunsetting of the Freelancer plan, as you know the reason is that...

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It is easy to use and ensures that your emails will display as intended across email services and clients. We build 100% of our email templates in Bee Pro.

The visual builder and settings can be a little wonky at times. Depending on the plan you have, it may be difficult to find the right templates with limited organizational options.

Hi Jason, great to hear that using BEE Pro as an add-on to Mailchimp has worked well so far. With regard to improving template organization / management, if you have more feedback, certainly share it with us. Thanks again!