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Buttondown
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Newsletter software built for people like you.
Table of Contents
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Buttondown - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Buttondown overview
Based on 114 verified user reviews
What is Buttondown?
Reviews for Buttondown come from a wide variety of industries, including Writing and Editing (12% of reviewers), Computer Software (11%), and Publishing (10%). The most frequent use case for Buttondown cited by reviewers is email marketing (100% of reviewers).
What do users say about Buttondown pricing?
Most reviewers indicate Buttondown provides strong value for money, citing reasonable pricing, affordability, and a generous free tier. Some reviewers feel the free plan’s subscriber limit and cost jumps between tiers are restrictive, but most find pricing fair.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Newsletter
Customer Support
Email Sending
Subscriber Management
Editor
Buttondown pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.5
Customer support
4.9
Reviews sentiment
What do users say about Buttondown?
Reviews for Buttondown come from a wide variety of industries, including Writing and Editing (12% of reviewers), Computer Software (11%), and Publishing (10%). The most frequent use case for Buttondown cited by reviewers is email marketing (100% of reviewers).
Select to learn more
Who uses Buttondown?
Based on 114 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Buttondown's key features
Most critical features, based on insights from Buttondown users:
All Buttondown features
Features rating:
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Starting from
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Per month
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Buttondown pricing
Pricing plans
Pricing details:
User opinions about Buttondown price and value
Value for money rating:
Of 30 reviews that provide robust commentary on Buttondown's price and value, 84% mention it in a positive light.
Most reviewers indicate Buttondown offers strong value for money, highlighting its reasonable and transparent pricing, affordability compared to major competitors, and generous free tier with unlimited customer service. They appreciate the clear upgrade path, flexibility in subscription options, and useful features included even at lower tiers. Users think the product’s cost is justified by its customization and ease of use. Some reviewers feel the free plan’s subscriber limit is restrictive and mention limited flexibility at lower price points or noticeable cost jumps between tiers, but most still find the overall pricing fair and worthwhile.
, and
To see what individual users think of Buttondown's cost and value, check out the review excerpts below.
Buttondown integrations (17)
Integrations rated by users
We looked at 114 user reviews to identify which products are mentioned as Buttondown integrations and how users feel about them.
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 3.0 (1)
Other top integrations
Buttondown customer support
What do users say about Buttondown customer support?
Customer support rating:
We analyzed 44 verified user reviews to identify positive and negative aspects of Buttondown customer support.
Frequently reported by users, Buttondown's customer support is fast, personal, and consistently responsive to inquiries.
A significant portion of users highlight the team's willingness to go above and beyond, offering hands-on help and clear instructions.
Widespread user sentiment praises the ease of contacting support, with direct access to real people who are friendly and helpful.
A number of users appreciate the proactive attitude, quick problem resolution, and openness to suggestions and feedback.
Support options
Training options
To see what individual users say about Buttondown's customer support, check out the review snippets below.
“In addition to being easy to use, the company provides personalized support: the team quickly responds to any email you send them, making the experience of using the service as close to being served by someone at the counter of a store with years of tradition as possible, rather than the cold service of a mega corporation.”
Adriano M.
Owner
“I reached out to inquire about transitioning from Substack to Buttondown and was amazed to receive personalized support and an offer to do the transition of the mailing list for me!”
Kate H.
Productivity Coach
“I get an almost immediate response from a real person with a name and I can ask for help as often as I need it...as an 80 year old writer who is not tech savvy, this means a lot to me.”
suzanne a.
founder director
Buttondown FAQs
Buttondown has the following typical customers:
Freelancers, Non Profit, Small Business
These products have better value for money
Q. What is Buttondown used for?
Buttondown is a product that lets users send beautiful, high-quality newsletters directly from their inbox. It gives businesses a customizable landing page and signup flow to keep all of their valuable leads, who have decided to give their email addresses in exchange for what could be an amazing experience, involved and informed about upcoming offers and products of value.
Q. What are the benefits of using Buttondown?
- Let your emails live on the web in a beautiful online archive
- Set your emails to go out at any date and time you choose
- Host your newsletter's subscription page & archives on a domain of your own
- Buttondown is GDPR-compliant — and then some. I don't collect any data about you (or your subscribers), and Buttondown is the only newsletter provider that starts with analytics turned off by default
- Buttondown uses the best of Markdown (plus things like embedded Tweets and photos) so you can write quickly and efficiently without worrying about clumsy email markup or WYSIWYGs
- Set tags on your emails & subscribers in order to segment & specialize your audience
- Attach files like PDFs or CSVs to your emails to send to your subscribers
- Set metadata on your subscribers to allow rich customization & personalization of your emails
- Buttondown makes it easy to survey your audience and get feedback
- Everything you can do on Buttondown's interface, you can also do with our REST-ful API
- Buttondown provides you with the analytics you need to understand your audience and grow your newsletter
- Buttondown makes it easy and painless for you to get paid for your newsletters. Want to have a free tier? That's possible, too!
- Buttondown integrates with the tools you already use, like Zapier, Slack, and more.
- Buttondown provides you with the tools you need to automate your newsletter, whether it's sending a welcome email or a weekly digest.
Q. What languages does Buttondown support?
Buttondown supports the following languages:
English
Q. Does Buttondown offer an API?
Yes, Buttondown has an API available for use.
Q. What level of support does Buttondown offer?
Buttondown offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
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