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ClickSend
5
62
4
16
3
5
2
3
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business Communications. Solved
Table of Contents
ClickSend - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ClickSend overview
What is ClickSend?
What Is ClickSend?
A simple, reliable SMS platform for serious businesses who need their communications to just work. In a world of noise, we’re the signal that always gets through.
Sign up and start sending in minutes via the Dashboard, API or straight from your inbox. No code, no contracts, no lock-ins.
Why 90,000+ businesses trust us:
- Send anywhere in the world — direct carrier routes to 190+ countries
- Messages arrive when they matter — lightning-fast delivery and 99.95%+ uptime
- Pay-as-you-go pricing that scales with you
- 24/7 support from real people
Starting price
Pros & Cons
Send SMS
Customer Support
Ease of Use
Bugs and Issues
User Interface
Postcard Service
ClickSend’s user interface
ClickSend review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about ClickSend?
Reviewers feel ClickSend offers versatile communication options, allowing them to send SMS, MMS, emails, voice calls, and even physical mail easily. They find it reliable for bulk messaging, automation, and integration with other platforms, though some mention occasional glitches and limitations in message segmentation and reporting. Most indicate it is beginner-friendly and helps streamline workflows for businesses of all sizes. They appreciate its straightforward setup and user-friendly interface, with many noting that ongoing support aids in navigation and troubleshooting. Some report pricing concerns, especially for high-volume use, but say it is generally affordable and transparent.
Select to learn more
Who uses ClickSend?
Based on 93 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ClickSend's key features
Most critical features, based on insights from ClickSend users:
All ClickSend features
Features rating:
ClickSend alternatives
ClickSend
Starting from
0
Twilio
Starting from
0
JustCall
Starting from
29
/user
Per month
Text Request
Starting from
59
Per month
ClickSend pricing
Pricing plans
Pricing details:
User opinions about ClickSend price and value
Value for money rating:
To see what individual users think of ClickSend's price and value, check out the review snippets below.
Paul M.
Head of Department
Himanshu V.
Software developer
ClickSend integrations (98)
Integrations rated by users
We looked at 93 user reviews to identify which products are mentioned as ClickSend integrations and how users feel about them.
Integration rating: 4.7 (6)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 4.3 (3)
Integration rating: 5.0 (2)
“typeform was able to update my crm well.”
Victoria H.
Campus Director and Admissions
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
ClickSend customer support
What do users say about ClickSend customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ClickSend customer support.
Widely noted by reviewers, ClickSend offers responsive and patient customer support, often with fast replies and guidance.
A significant portion of users appreciate 24/7 support availability, including help after hours and on weekends.
A limited number of users report slow or absent responses, with unresolved issues and poor follow-up from support.
Certain users mention unprofessional interactions and lack of product knowledge among some customer service staff.
Support options
Training options
To see what individual users say about ClickSend's customer support, check out the review snippets below.
“Customer service has been helpful when I wasn't able to find the information I needed in the help section.”
Josh W.
IT Specialist
“The support team is responsive and patient in guiding users through the system.”
Dan H.
Sr. Growth Advisor
“I do not feel it is due to the app itself but the fact that it may be too much for my small business.”
Julie R.
Owner
ClickSend FAQs
Q. Does ClickSend support mobile devices?
ClickSend supports the following devices:
Android, iPad, iPhone
Q. What level of support does ClickSend offer?
ClickSend offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk