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Cosmo
Conversational marketing and AI platform
Table of Contents
Cosmo - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Cosmo overview
What is Cosmo?
Cosmo is a conversational commerce platform designed to integrate businesses with customers through WhatsApp. The platform offers a suite of features that enable businesses to streamline customer interactions, sales processes, and customer retention. Teams can set up a WhatsApp Business account to leverage existing phone numbers or obtain new ones from eligible countries.
The platform's merchant OS provides an all-in-one solution for managing customers, products, orders, and outreach campaigns. Cosmo's advanced capabilities empower businesses to engage with potential customers through personalized messaging campaigns. The platform's multilingual support ensures that customers can communicate in any preferred language.
The platform enables customers to send pictures and voice notes, to find and purchase the products needed. Businesses can manage orders, facilitate payments, and notify suppliers and delivery drivers, within the WhatsApp interface. Cosmo's notification system ensures that businesses, suppliers, and couriers are kept informed throughout the entire process.
Key benefits of using Cosmo
Starting price
per month
Alternatives
with better value for money
Cosmo’s user interface
Cosmo reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
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Cosmo's features
Cosmo alternatives
Cosmo
Starting from
150
Per month
Fathom
Starting from
No pricing info
UChat
Starting from
No pricing info
Chatbase
Starting from
No pricing info
Cosmo pricing
Pricing plans
Pricing details:
User opinions about Cosmo price and value
Value for money rating:
Cosmo integrations (8)
Cosmo support options
Typical customers
Platforms supported
Support options
Training options
Cosmo FAQs
Cosmo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Cosmo support?
Cosmo supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Cosmo offer an API?
No, Cosmo does not have an API available.
Q. What level of support does Cosmo offer?
Cosmo offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep)