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Critical Mention Logo

Track. Measure. Share. Grow

Table of Contents

Critical Mention - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Critical Mention overview

What is Critical Mention?

Critical Mention is an all-in-one platform for real-time social media monitoring with search, sharing, and analysis tools for PR professionals. Users can search TV, radio, online news, and social media in real-time with Critical Mention's media monitoring service. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive platform.

Key benefits of using Critical Mention

  • Real time media monitoring of more than 2,000 broadcast networks
  • Customizable reporting with templates
  • Ad hoc search for mentions within the last 60 days
  • Video editing with the proprietary WordPlay feature
  • API availability for integrations
  • Starting price

    1 /
    per year

    Alternatives

    with better value for money

    Critical Mention’s user interface

    Ease of use rating:

    Critical Mention reviews

    Overall rating

    4.3

    /5

    13

    Positive reviews

    92

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.6/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    5

    0

    0

    1

    Pros
    “I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc.”
    TM

    Tom M.

    Director of Communications/Media Relations

    “Expensive, but very solid and easy to use media monitoring software with decent analytics options. Building reports for our board was very easy.”
    NE

    Nile E.

    Dir. of Communications

    “The search function allows me to find the latest news in my field before most other people, and this also allows me to make social media posts that get good traction.”
    JD

    Jesse D.

    Communications Coordinator

    Cons
    “I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day.”
    TM

    Tom M.

    Director of Communications/Media Relations

    “Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports.”
    SM

    Scott M.

    Vice President

    Who uses Critical Mention?

    Based on 13 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Public Relations and Communications
    Financial Services
    Government Administration
    Higher Education
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    Critical Mention's key features

    Most critical features, based on insights from Critical Mention users:

    Reporting/Analytics

    All Critical Mention features

    Features rating:

    @mentions
    Activity dashboard
    Alerts/Notifications
    API
    Article Author Database
    Audience targeting
    Auto update
    Brand tracking
    Campaign management
    Clippings Management
    Competitive analysis
    Configurable Alerts
    Contact management
    Customizable reports
    Dashboard
    Data visualization
    Influencer tracking
    Keyword filtering
    Keyword tracking
    Media monitoring
    Monitoring
    Press Monitoring
    Real-Time data
    Real-Time monitoring
    Real-Time notifications
    Reputation management
    Review monitoring
    Search/Filter
    Sentiment analysis
    Social listening
    Social media monitoring
    Social Performance Management
    Social promotion
    Trend analysis
    Visual analytics

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    Critical Mention pricing

    Value for money rating:

    Starting from

    1

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Critical Mention price and value

    Value for money rating:

    To see what individual users think of Critical Mention's price and value, check out the review snippets below.

    “I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc.”
    TM

    Tom M.

    Director of Communications/Media Relations

    “Expensive, but very solid and easy to use media monitoring software with decent analytics options. Building reports for our board was very easy.”
    NE

    Nile E.

    Dir. of Communications

    Critical Mention integrations (2)

    Critical Mention support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    Webinars
    In Person
    Documentation

    Critical Mention FAQs

    Q. Who are the typical users of Critical Mention?

    Critical Mention has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    These products have better value for money


    Q. What languages does Critical Mention support?

    Critical Mention supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does Critical Mention offer an API?

    Yes, Critical Mention has an API available for use.


    Q. What level of support does Critical Mention offer?

    Critical Mention offers the following support options:
    Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

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