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Critical Mention

4.3
(13)

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Track. Measure. Share. Grow

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(5)

Critical Mention Pricing, Features, Reviews and Alternatives

Critical Mention FAQs

Q. What type of pricing plans does Critical Mention offer?

Critical Mention has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Critical Mention?

Critical Mention has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Critical Mention support?

Critical Mention supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Critical Mention offer an API?

Yes, Critical Mention has an API available for use.


Q. What other apps does Critical Mention integrate with?

Critical Mention integrates with the following applications:
Google Analytics 360, Slack


Q. What level of support does Critical Mention offer?

Critical Mention offers the following support options:
Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

Critical Mention product overview

What is Critical Mention?

Critical Mention is an all-in-one platform for real-time social media monitoring with search, sharing, and analysis tools for PR professionals. Users can search TV, radio, online news, and social media in real-time with Critical Mention's media monitoring service. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive platform.

Key benefits of using Critical Mention

  • Real time media monitoring of more than 2,000 broadcast networks
  • Customizable reporting with templates
  • Ad hoc search for mentions within the last 60 days
  • Video editing with the proprietary WordPlay feature
  • API availability for integrations
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    Webinars
    In Person
    Documentation

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    Critical Mention pricing information

    Value for money

    4.0

    /5

    13

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    Critical Mention features

    Functionality

    4.2

    /5

    13

    Total features

    35

    6 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    API
    Campaign Management
    Alerts/Notifications
    Contact Management
    @mentions
    Article Author Database

    Functionality contenders

    Critical Mention users reviews

    Overall Rating

    4.3

    /5

    13

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.6/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    5

    0

    0

    1

    Pros
    Expensive, but very solid and easy to use media monitoring software with decent analytics options. Building reports for our board was very easy.
    This is the best in class mention tracking platform, we are always up to date now.
    The search function allows me to find the latest news in my field before most other people, and this also allows me to make social media posts that get good traction.
    Cons
    I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day.
    Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports.

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