Track. Measure. Share. Grow ( 4.6/ 5 5 reviews) 1,979 Alternatives to Critical Mention
Explore a recommended list of Critical Mention alternatives for your business in 2020. Compare alternatives to Critical Mention side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
PR, marketing and media relations software
What users mention about Cision See all reviews While many will say that the platform is a bit dated, Cision remains the gold standard in its field. The reliability, usability, and overall data quality makes me an extremely satisfied customer. It's very comprehensive and has great customer support. You actually get an account manager which is helpful when you are first setting yourself up on the platform. I was actually the person who convinced my boss to purchase Cision for a start-up I was at in 2018. It was helpful, but I'm not sure if it was entirely worth the expense.
Public relations platform for media communication teams
PR CRM and pitching PR software with online newsrooms
What users mention about Prezly See all reviews Otherwise spamming hundreds of contacts is simply unethical and doesn't work as a tactic anyway. Management feature too is creatively incorporated to publish and share effective and attractive press. Understood the importance of this feature (after all communications are with and for people who are. Our potential customersand have given a lot of weight on building a profitable client base.
Public Relations (PR) content management & distribution
Press release distribution platform
What users mention about 24-7 Press Release See all reviews I Love 24-7 the releases are always out on time, and the staff does a great job of distribution. The ability to easily select specific industries, and the ease of use in scheduling the releases. The user interface is easy to navigate. The prices are much more fair than any of the other services. I like the fact that the releases remain on the server afterwards.
Coverage reports management solution for PR businesses
Media database, online newsroom, distribution & analytics
What users mention about NUVI See all reviews This is a great tool for people who are looking for a user friendly social listening tool. The customer service we've had with NUVI has been outstanding which makes the product, that much better. Pretty easy to use, the visualizations are nice looking and helpful. I think the biggest pro is the ability to very quickly create monitors and keep those running as long as needed. The customer service is absolutely fantastic. We love that they are willing to get on the phone to help setup monitors to make sure we get the information we are looking for.
Emergency event and risk detection solution
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews. M happy to report that our experience using BirdEye has been Terrific. We are thrilled at all the feedback we have received after using this software.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach. In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks. It has a great design, friendly interface and it is easy to learn how to use it. It is wonderful to be able to schedule the publication of the content on different platforms from Sprout Social.
Social media marketing and mention tracking
The Leader in AI-centric Digital Asset Management Software
What users mention about MerlinOne See all reviews I enjoy the diversity of file supported file types and that they are all viewable in the software. It's great for being able to share large quantities high quality photos. They are helpful, friendly and respond quickly to any issues. They are proactive and contact us regularly to check on our satisfaction with their product. The only problem I have is searching the photo database as the results are limited.
Social media marketing solution for SMBs
Social listening platform powered by image recognition
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow. I really like how this tool has a good very plan for small businesses like mines. You get basic crm features like sales management and some email marketing automation. Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying.
Social media management & analytics tool for agencies & SMBs
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews We are pleased with the ability to invite folks to review and grateful for those who have. We wish we could make it easier for more folks to participate. It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with. If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
Reputation & review management
Reputation management software
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews Ease of use and immediate results. Customer support is very helpful and want you to succeed. Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients. Swell CX immediately solved my problem of collecting feedback and reviews. No longer a worry or lost opportunity.
Local SEO for multi-location brands
Online review & reputation management for small businesses
What users mention about Broadly See all reviews They showed me how to get more great reviews and how to make the Google Business Page the best. They would call me frequently to see if anything was improving in my business. We also like the reports each time a review is given. We share these at our morning huddles and discuss the content and how it relates to our patient care quality. Broadly’s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences.
Online practice marketing platform for healthcare providers
What users mention about PatientPop See all reviews The best advertising to obtain patients with the best level of reputation and reliability. Facilitating the quality of centralized work. I was dissatisfied with my product and when I expressed my concern I was charged 4 months payments. Seamless and professional look and functionality of the platform are the best out there. The customer service is exceptional and all employees are top notch and on top of their game.
Review marketing and management platform, white-labeled for agencies and SEOs
What users mention about Grade.us See all reviews I love the fact that it is my least expensive piece of software, but it's the one my clients like the best. We stand behind our work, but we can't address a problem that we are not aware of. By identifying displeased clients, we are often able to address their issue and avoid a negative review. Techs are great and knowledgable. SENSITIVE CONTENT HIDDEN] does an outstanding job.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. I love the ease of use of the software. It’s extremely simple to use and after they help you set it up it does everything for you. Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
Reputation management & patient communication for healthcare
What users mention about Doctible See all reviews Doctible makes it so easy for our patients to leave online reviews. I love the dashboard, as well as having the opportunity to respond to feedback and resolve any issues patients might've had. Doctible is intuitive, amazing and sooo helpful to a new start up like us! the Value in the reviews and being able to reach out to patients quickly is amazing. I like that if there is a less then steller review you have the opportunity to deal with it before hand. If I receieve 3 stars I contact the patient to see what we could have done better.
Unified social media marketing and management platform
What users mention about Falcon.io See all reviews The export options are good and the generated reports look great. It would be even better if the reports allowed for further customization; advanced period comparison, layout options etc. This is fairly intuitive and have some good analytics you can grab. I like being able to search for content from my other team members and like the ease of sharing assets in the software. I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier.
SEO optimized local pages, locators & mobile screens
What users mention about Yext See all reviews Yext has been great with customer support and caring about my needs. The sales team has been very helpful whenever I have a question. Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training.
Performance management solution for sales & marketing calls
What users mention about CallSource See all reviews The representative is my favorite, she is encouraging and nice and I have noticed that without even trying, I am doing better because I think about it more often. Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business. When I was first introduced to the company I was super excited about all the features, the benefits and the fact that it would minimize the amount of calls that I would have to listen to.
All-in-one management software built for small business
What users mention about Thryv See all reviews Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever. When I first heard of thryv it was my first time hearing crm, I had no idea how useful of a tool a good crm is, after good research I went with thryv and have loved it since. I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful.
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract. It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results. I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.
Track & engage online conversations relevant to your brand.
What users mention about Brand24 See all reviews The reporting feature is robust in that it helps you reach interesting conclusions. A glance at the dashboard would help you know which products require more promotion. Customer service is awesome. The best features that I like in this tool is I get notified whenever someone speak about my brand in social media which allows me to analyze about my product. The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality.
News content creation and publication platform for brands
Cloud-based internet radio broadcasting software
Influencer outreach management platform
The Communication Enablement Platform
A new way to manage your media relations
Native Advertising Platform
Monitor, analyse & engage online conversations in real-time.
AI-powered unlimited news and media monitoring
Social Media Monitoring & Analytics Platform
Web & social listening tool for brand & marketing teams
Social media management suite
Social Media Monitoring Built for Business.
What users mention about Mention See all reviews This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things. I like that it helps you to view a lot of data at once. It helps you to see where your brand and company are being mentioned and can help you target future sources to use for media. For example, I'm not interested in the job offers related to my software. Excluding a website or a given term from the alerts is super easy and efficient.
Social & reputation management for multi-location companies
Media monitoring & reputation management platform
Cloud-based reputation management platform for businesses
What users mention about Womply See all reviews We have over 1600 contacts, of which they helped us send the requests to, of those that responded they screwed up something with the template so none of the reviews actually made it to the sites. We have filed BBB & FTC complaints and have tried to speak with upper management but have been refused. Today I was told that "they don't have any upper management for me to talk to. How current the information updates to give you a current overall view on how your doing. Also, like the ability to see where growth is coming from, it lets you know where your advertising is working.
Customer Engagement & Insights for Social Brands
Social media monitoring tool for Twitter
Enterprise social intelligence
Reputation management solution for multi-location businesses
What users mention about Reputation.com See all reviews Most of our reps have been very helpful and answer questions promptly. We have seen an increase in number of positive reviews and are better able to manage our responses from one platform. It messed up review syndication - for example, it categorized many of the listings wrong, which had a negative impact on client relationships and SEO. The recommended articles that they have keep getting worse and worse. They are not applicable to almost any property that wants to avoid cliche or click-baity Buzz Feed-esque articles.
Social media management & scheduling
What users mention about Hootsuite See all reviews The ability to add streams based on hashtags and interests are very helpful as well and have found some good content to repost this way all within one application which is nice and saves time. The calendar is a huge help to find out best times to post. Another benefit is the ability to monitor other feeds to cultivate other great posts and people to follow. Perfect for scheduling, visualizing your posts in advanced, seeing the previews of what it will look like, copying posts across platforms - just a perfect tool for the modern digital media agency.
Real-time social analytics for brands
Aggregated marketing dashboard
Online news & press release distribution service
Media list management software for PR professionals
Ambassador program software for live events
Solutions for publishing and media businesses
Multi-Screen Digital Video Advertising
Box office Cinema ticketing solution
Photo & file sharing for families
Open software to upload, host and synch mp3s
Read , publish and share books and documents
Video Platform & Portal to manage, distribute and stream live and on-demand video in Any Business Application
Social media wall for events, meetings and conferences
Read, Watch, Listen, Learn
Social media monitoring for brand - Make better decisions
Cloud software for sales & marketing intelligence
Social media management software for small businesses
A bird’s eye view of social activity for you AND your competition.
Social publishing visual content management tool
Social Media Marketing Solution
What users mention about PromoRepublic See all reviews I love the thought-starter ideas as well as the suggestions for the types of post to keep my feed fresh. I love that I can schedule well in advance and the service is reliable. I have been very satisfied with the investment and look forward to the changes that are being made to make the product better and more competitive. Support has been great and responsive and if there has been an issue, the workaround can be discovered most times by ourselves and doesn't require a code degree to do it.
Social media hashtag aggregator
Social media marketing solution
Social media management & monitoring for business users
What users mention about Sendible See all reviews From the time of my free trial to today, I've had a great experience. The training team gave me a great introductory kickoff meeting and kept in touch to ensure that I was able to use the tool. The best thing about Sendible is the support. I love the interface - after wrestling with how to schedule content my clients can see. As a previous Sprout user finding a platform like Sendible is a breath of fresh air, the pricing plans for our team and needs are a perfect fit.
Web & social media monitoring for brands
Track brand mentions & competitors across the web
What users mention about Awario See all reviews I love how I can have numerous alerts set up and change and track them. I love how I can eliminate the chatter from the social media platforms that I don't enjoy and get rid of them. I am very happy for this software and the quality service. In the future, if I need to do social media analysis, I surely will use Awario first rather than use other softwares. Had a lengthy phone chat with one of their reps who noted my comments and suggestions for future product improvements. This definitely made me feel like an important customer, not just a number.
Social listening and AI customer service automation platform
Marketing data aggregation tool
AI-powered social media marketing software
Social Media Marketing Platform For You
What users mention about Statusbrew See all reviews It's a great way to clean your Twitter account of inactive or spammy users. In addition to all of this, there is an excellent post scheduling tool that can be used for Twitter and Facebook. Important conversations about the brand and the reporting feature is a real winner as it gives me. In-depth reporting of how the audience is engaging with my content and now we can even. This social media management tool is economical and has lots of exciting features that are great for businesses of all size. This tool remarkably help me to save my time.
Social commerce channel plugin for Facebook
Multi-channel customer relations management platform
Competitive intelligence tool for brands
Social Media Monitoring Software and Analytics Tool
Content curation & influencer marketing
What users mention about BuzzSumo See all reviews I also enjoy seeing what's trending overall, and find it very useful to identify influencers in a certain topic area. The design of the site is also very intuitive, good looking and easy to use. I can't contain my enthusiasm on this great tools of BuzzSumo: The ability to search for meaningful and top scoring Facebook content with just a keyword. So far, not overly a great deal of value for money but happy to extend this subscription for a few more months.
Social media management, social analytics & strategy planning
What users mention about Sprinklr See all reviews Frequent issues with lag time on post tags being updated and analytics dashboards not working. Customer service/ support team is horrible. The best feature of Sprinklr is easy access to all of our buys and creative assets for each Paid Social campaign. The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.
Increase Store Sales from Online Reviews
Review management platform
Social media content curation platform for brands & agencies
Review management for Google, Facebook and more
What users mention about Reputology See all reviews The lack of Yelp data is an obstacle for me. It leaves me with an incomplete picture which results in inaccurate reporting. We have enjoyed working with our rep to help better understand the product and tailor it to fit our needs. They've been very responsive and receptive of feedback. Much more competitive price than other software solutions and saved our team a great deal of time.
Blockchain-based supply chain traceability app
Online reputation & reviews management for medical practices
Review & Reputation software, PowerListings for SMB
Reviews collection and reputation management
What users mention about Elevatie See all reviews It is a great tool, a great idea, but I feel like we were able to accomplish the same result even with our staff just asking their customers for reviews, not using the tool. Elevatie is a great company with honest owners working in their clients best interest. They are always available to help out with questions and are very knowledgeable when relaying information. If any customers are not satisfied with their experience with us they're usually very honest in their reviews. It gives us an opportunity to improve how we deal with them.
Reputation management and review monitoring tool for firms