Engagement Cloud vs Campaign Monitor Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Corey Dubeau

Great ESP for Mid-Market eCommerce

2018-08-21

It is a great platform for mid-market eCommerce companies, or even non-eCommerce companies that are looking for a more advanced feature set, such as automation, integration with platforms like Magento, Shopify, and BigCommerce. It is comparable to a Klaviyo platform.

Pros

- Robust feature set compared to SMB platforms like MailChimp or Campaign Monitor - Easy(ish) to use email template builder - Good support

Cons

- Have had more issues with deliverability than some other platforms, nothing too major though - With a more complex platform it is naturally harder to use, however that is unavoidable - There are some limitations with respect to user behaviour data storage limits

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
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Engagement Cloud Reviews
Engagement Cloud
Omnichannel customer engagement platform.
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