Elevatie Pricing, Features, Reviews & Comparison of Alternatives

Elevatie

Customer Review Platform

4.59/5 (41 reviews)

Elevatie overview

Elevatie is a cloud-based reputation management platform designed to help businesses of all sizes manage customer relationships via operation analytics, competition monitoring and sentiments analysis. It includes a unified dashboard and dedicated success manager that facilitates customer interactions and provides detailed insights into feedback, business performance, analytics, marketing and social impact.

Elevatie offers a reviews platform that enables businesses to get reviews from customers through text invitations. Its key features include bulk invitations, custom templates, invitation scheduling, employee attribution view, reports tracking, monitoring, natural language processing (NLP) and net promoter scores (NPS).

Elevatie features automated review generation that gathers, refines and broadcasts comments from multiple social media channels such as Google, Yahoo and Facebook. Its dashboard includes an integrated messenger that lets users manage customer interactions, get quotes, answer queries, receive feedback and schedule appointments via conversation tracking, automatic responses, and ready-made, as well as custom templates.

Elevatie helps businesses set up a review funnel that lets customers choose from a list of platforms for single or multiple feedback. The platform also integrates with various platforms including Google, Facebook and Trustpilot to help generate, monitor and market business reputation.
elevatie.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Middle-East and Africa, United Kingdom

Supported languages

English
Elevatie screenshot: Platform & Text Preview

Elevatie reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.8
  4.9
Rick Briggs

Review Score Game Changer

Used daily for 1-2 years
Reviewed 2018-08-09
Review Source: Capterra

It is hard to get customers to leave reviews. They say they will but do not get around to it. Elevatie uses email and text message to allow two separate forms of communication. Because you can have the discussion of an online review/referral on the spot, it increases the likely hood of them posting while they are still engaged. It has increased our reviews by 20% in just a short time. The key is to get your team to buy into the process and then Elavatie does the rest.

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Anonymous

Tremendous Platform

Used daily for 1-2 years
Reviewed 2018-08-09
Review Source: Capterra

The thing I like most about Elevatie is how easy it is to train people how to use it. It literally takes 5 minutes to show a colleague how to use it. From there, it takes them 20 seconds (input phone, email, name, hit send) to send an invite out. Very user friendly!

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Jason Storey

Review of Elevatie

Used daily for 1-2 years
Reviewed 2019-04-05
Review Source: Capterra

It was good. The company I work for has switched to another product that is similar that is just as easy to use and is similar in most respects.

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Anonymous

Excellent team at Elevatie!

Used daily for 6-12 months
Reviewed 2019-04-19
Review Source: Capterra

We've been able to capture a ton of reviews with the software for our clients. The support is really excellent and it has such an easy to see reporting system within the Elevatie software. I look forward to their next development.

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Dmitry Zhuchenko

Easy to use

Used daily for 2+ years
Reviewed 2019-04-18
Review Source: Capterra

User-friendly, easy to set up and use.

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Elevatie pricing

Pricing options
Free trial
 
Subscription
View Pricing Plans

Contact Elevatie for pricing details.

Elevatie features

Activity Dashboard
Campaign Management
Customizable Templates
Engagement Analytics
Real Time Analytics
Social Media Integration
Social Network Marketing

A/B Testing (160 other apps)
API (423 other apps)
Campaign Analysis (207 other apps)
Content Management (202 other apps)
Customizable Branding (199 other apps)
Data Import/Export (166 other apps)
Drag & Drop Interface (217 other apps)
Monitoring (202 other apps)
Multi-Channel Marketing (169 other apps)
Real Time Data (158 other apps)
Reporting & Statistics (234 other apps)
Tagging (152 other apps)
Third Party Integration (236 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Elevatie

Key features of Elevatie

  • Automated Review Generation
  • Conversation Tracking
  • Customer Review Platform
  • Dedicated Success Manager
  • Employee Attribution View
  • Invitation Scheduling
  • Natural Language Processing
  • Negative Feedback Management
  • Net Promoter Scores
  • Ready-made Templates
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Social Impact Analysis
View All Features

Benefits

• Elevatie allows users to send text messages that enable businesses to directly connect with customers and receive feedback.

• The platform includes automatic notifications that help businesses get instant email notifications for any negative or bad reviews.

• Elevatie’s dashboard includes an integrated messenger that enables users to interact with customers, receive texts as well as Facebook messages and assign messages to different employees.

• The platform supports multiple devices, allowing businesses to manage customer queries and brand identity via iOS and Android mobile apps.

• Elevatie features natural language processing that helps automate sentiment analysis to facilitate automatic responses to queries.