Filecamp Pricing, Features, Reviews & Comparison of Alternatives

Filecamp

Digital Asset Management software

4.71/5 (68 reviews)

Filecamp overview

What is Filecamp?

Filecamp is an cloud-based digital asset management platform aimed at marketing professionals. It is designed to optimize the organization, sharing, tagging, and distribution of images, videos and documents. Users can create a searchable and centralized library of digital files and share them internally or externally with partners or stakeholders.

Filecamp comes with unlimited users and advanced granular sharing permissions to control file and folder access. Companies can collaborate on creative projects with clients and partners through secure file sharing, a built-in media library, and online proofing.

Online commenting and annotation tools allow users to review and approve creative work without having to download them. Using keywords and tags, users can turn files into assets and locate and utilize them in a few clicks. The auto-tag feature uses artificial intelligence (AI) to scan images and suggest keywords.

Users can add a "request files" link to an email and receive files directly within their Filecamp account, and using shared links, individual files or entire folders can be made publicly available when needed. Users can choose to receive automatic notifications when changes are made in the system.

Filecamp can be customized to match the system with business branding, and multiple themes allow users to give each folder, brand or customer its own separate design. This can be particularly useful for advertising or design agencies, architects, or large enterprises with multiple brands.
filecamp.com

Pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Filecamp screenshot: Filecamp responsive UIFilecamp introFilecamp screenshot: Filecamp personalized brandingFilecamp screenshot: Filecamp tag and search featuresFilecamp screenshot: Filecamp request files linkFilecamp screenshot: Filecamp multiple themesFilecamp screenshot: Online commenting and approvalFilecamp screenshot: Cross platform and responsive UIFilecamp screenshot: Folder permissionsFilecamp screenshot: LabelsFilecamp screenshot: Advanced download options

Filecamp user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.6
  4.8
Kamil Kwiecie

Best tool for media library

Used weekly for less than 6 months
Reviewed 2020-07-10
Review Source: Capterra

It has been great so far. It's an awesome tool with everything you need to manage company assets.

Pros
It's like a Google Drive on steroids. Managing all the company files is hard, with Filecamp it's getting much easier. All files in one place for the whole team. No more lost files or misunderstandings.

Cons
More integrations would be nice. This is the only area where other products, especially from big companies like Google have some advantage.

Response from Filecamp


Thanks Kamil :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ashley Haffner

Filecamp is our media library

Used weekly for 2+ years
Reviewed 2020-04-10
Review Source: Capterra

Being able, to brand, control users and share files via link has made things much easier for our sales staff and for uploading content to our distribution channels. Working with larger vendors who need a huge amount of product artwork for their online catalogs, love that I can send them their own library of content.

Pros
We previously used Dropbox but it became a file wasteland with difficult to find files. For Media Files Filecamp and the ability to see thumbnails was a huge improvement.

Cons
I would like to be able to have a navigation that could mimic our current website and/or integrate into Wordpress. I think finding items is tricky for users not familiar with clicking around to find things.

Response from Filecamp


Thanks Ashley! More integration options are on the roadmap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joanne Scott

Brilliant online document sharing and storage option!

Used daily for 6-12 months
Reviewed 2020-12-01
Review Source: Capterra

We love Filecamp!

Pros
Filecamp is easy to use, keeps documents secure and enables user-friendly sharing and receiving of documents. It has an all important link sharing expiry option, which means that links to documents cannot be abused. You are able to share files and folder with people who do are not registered with your Filecamp storage platform, which is very handy for once off document sharing requirements.

Cons
The moving of documents between folders is a bit slow as there is no drag and drop or cut and paste option.

Response from Filecamp


Hi Joanne. Thanks for the nice words

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Thomas Lee

Poor Mobile experience, Mixed browser compatibility, Minimalist UI, Buggy

Used weekly for 1-2 years
Reviewed 2017-06-23
Review Source: Capterra

Not many, it works but not naturally. Lot of work arounds. Constantly educating clients how to use the software.

Pros
Has most of the features I need. Uploading is easy. Has the tagging functions and ability to add users.

Cons
The features don't all work well or are not well implemented. No real search function, poor mobile performance. Been having buggy performance lately. Informing users of new galleries or selects or other changes is nearly non existent, users can be notified when files are added to a folder but it just lists the file names in an email. It should rather show a preview of the images added and send them their login credentials to view it or make logins for clients easier.

Response from Filecamp


Hi Thomas

We are currently working on Filecamp v4 (gigantic update!) which will address the issues you have experienced!

Other headlines are; new user interface, better performance, full mobile/touch compatibility, folder upload, FTP mount, easier user management, advanced search features, improved online proofing/commenting, more notification options, bulk adding of tags, more metadata options, auto-tags, custom pages ... and a lot more.

The good news is that Filecamp v4 will be awesome!!!

The bad news is that it will probably take us another 5-7 months before we can release it, and I hope you can wait.

Do reach out to me if you have any questions.

Best regards,
Jesper Faurby
co-founder
Filecamp.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Michael Perleberg

Better than Dropbox for B2B File Sharing

Used daily for 6-12 months
Reviewed 2020-12-09
Review Source: Capterra

Filecamp has been wonderful for us. We use it primarily as a Dealer Portal for companies that sell our heaters. They can easily access marketing materials, forms, images, logos, and so much more. It's worked extremely well for our Dealers and has accomplished exactly what we were looking for that gave a much more seamless look and feel with our website rather than sending people to a separate file program that does not look professional.

Pros
I like that I have much more control over the user's experience than something like Dropbox. I can change color schemes with different logos with various templates and change the look of folders and much more. Having the ability to make pages like a web page is also very helpful. We also love the fact that it can be used as a subdomain so user's get a seamless experience with our website and domain name. It's also extremely fast to add a new user as almost all of our users require the same capabilities and the copy method as saved us a good amount of time.

Cons
The only item I wish Filecamp would be capable of is to send emails to individual users with updates made in the system or an email update to all users.

Response from Filecamp


Thanks Michael. And we have noted your feedback about an "Email user"/"Email All Users" option.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Filecamp pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
View Pricing Plans

Basic plan : $29 per month
Advanced plan : $59 per month
Professional : $89 per month
Unlimited users, free bandwidth and custom branding are included in all plans.
Plan can be upgraded, downgraded or have storage added at any point

Filecamp features

Automatic Notifications
Customizable Branding
Drag & Drop Interface

A/B Testing (224 other apps)
API (618 other apps)
Activity Dashboard (434 other apps)
Campaign Analysis (336 other apps)
Campaign Management (422 other apps)
Campaign Segmentation (226 other apps)
Content Management (315 other apps)
Customizable Templates (332 other apps)
Data Import/Export (294 other apps)
Engagement Analytics (293 other apps)
Monitoring (274 other apps)
Multi-Channel Marketing (267 other apps)
Real Time Analytics (267 other apps)
Reporting & Statistics (430 other apps)
Social Media Integration (339 other apps)
Template Management (223 other apps)
Third Party Integration (408 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Filecamp

Key features of Filecamp

  • Access Controls/Permissions
  • Access Request
  • Asset Categorization
  • Asset Control
  • Asset Library
  • Asset Sharing
  • Digital Asset Management
  • File Conversion
  • Media Library
  • Online Proofing
  • Reporting/Analytics
  • Search/Filter
  • Social Sharing
View All Features

Benefits

• Unlimited users in all plans
• Granular access control
• Multiple themes
• WYSIWYG Pages
• Request file links
• Collections
• Auto tags
• Labels
• White Label
• Custom thumbnails
• Advanced download options
• Request access feature