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Digital Asset Management software

(7)

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Filecamp Pricing, Features, Reviews and Alternatives

Filecamp FAQs

Q. What type of pricing plans does Filecamp offer?

Filecamp has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Filecamp?

Filecamp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Filecamp support?

Filecamp supports the following languages:
English


Q. Does Filecamp offer an API?

No, Filecamp does not have an API available.


Q. What level of support does Filecamp offer?

Filecamp offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk

Filecamp product overview

Price starts from

29

Per month

Flat Rate

What is Filecamp?

Filecamp is an cloud-based digital asset management platform aimed at marketing professionals. It is designed to optimize the organization, sharing, tagging, and distribution of images, videos and documents. Users can create a searchable and centralized library of digital files and share them internally or externally with partners or stakeholders.

Key benefits of using Filecamp

• Unlimited users in all plans
• Granular access control
• Multiple themes
• WYSIWYG Pages
• Request file links
• Collections
• Auto tags
• Labels
• White Label
• Custom thumbnails
• Advanced download options
• Request access feature

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk

Training options

Live Online
Documentation
Videos

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Why am I seeing this?

Filecamp pricing information

Value for money

4.8

/5

105

Starting from

29

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Filecamp features

Functionality

4.5

/5

105

Total features

67

10 categories

Most valued features by users

Reporting/Analytics
Customizable Branding
Customizable Templates
Alerts/Notifications
Content Management
Drag & Drop
Access Controls/Permissions
Access Expiration Management

Functionality contenders

Filecamp users reviews

Overall Rating

4.7

/5

105

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.11/10
Rating distribution

5

4

3

2

1

78

24

1

2

0

Pros
I like that it's super easy to set up and very affordable, while solving 90% of my asset management issues.
Having the ability to make pages like a web page is also very helpful. We also love the fact that it can be used as a subdomain so user's get a seamless experience with our website and domain name.
Easy to organize, great tagging/search tools, straightforward admin interface. We use it is an internal catalog of creative assets, organized by asset genre folders, and tagged for keyword searching.
Cons
Doc files cannot be viewed in a preview that is annoying because we have to download all the time the document, review it and upload them again.
Poor Mobile experience, Mixed browser compatibility, Minimalist UI, Buggy.
If you forget to click it before dragging files over, you will lose your place, and have to go back in your browser. You cannot preview / scroll through multiple search results.

Overall rating contenders

MS
AvatarImg

Michael S.

Director of Research

Hospital & Health Care, 51-200 employees

Review source

Overall Rating

Only File Sharing Service That Does What We Want

Reviewed 3 years ago

Transcript

Michael S.: Hi, my name is Mike. I'm the director of research and innovation, and I would give Filecamp...

PB
AvatarImg

Peyton B.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game changer for marketing agencies

Reviewed 2 years ago

This has been a great tool for approving, sharing and storing assets. Now that we've been using for close to a year, it has become part of our daily routines!

Pros

I love how simple it is to share assets with team members as well as with clients who don't have filecamp accounts. We also love the ability to store all of our assets and label them for easy access when needed!

Cons

We've run into some issues with the storage amount. Although, after we cleaned out files we no longer needed and were good to go!

Vendor response

Hi Peyton Thanks! You need to empty your Trash in order to release the storage. Read more: https://filecamp.com/support/trash/ or contact us and we'll look into it.

BH
AvatarImg

Betsy H.

Market Research, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great File Manager for the money

Reviewed 4 years ago

This is a great repository for all our image files. We can categorize based on project type and image styles, etc. The customer service is EXCEPTIONAL. When I have had a question (big or small), I have gotten an immediate response...literally within a few minutes...and it is always a very detailed, helpful answer.

Pros

I appreciate the ease of use, both in setting up the platform for my company and the interface/search capabilities for our users. Now our staff can locate image files on their own. It is helpful too, that we can add to our storage limits on the fly if needed.

Cons

The uploading and tagging is a bit clunky...but it has already been improved since we started using FileCamp, and is easier than before.

Vendor response

Thanks a lot, Betsy. Great to have you on board.

GH
AvatarImg

Gemma H.

Music, 501-1,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A good entry level file sharing solution that is only a few tweaks away from being excellent.

Reviewed 4 years ago

The tweaks described above haven't had a huge impact on what we use it for, which is sending out statements to clients and hosting a holding place for any and all historic documents we've sent to them. The alternative is to send out these files one by one by email. Customer service and support have been speedy and very helpful.

Pros

It's a clean, easy to customise site that looks impressive to the client, and does the basics perfectly.

Cons

the clean interface is sometimes a little too clean - a little more assurance via a big 'action saved'! box can be very helpful. There are some features, such as the sharing options, that are confusing to start with but once you learn how it functions they make sense. Some fine-tuning of the user experience would help this. There are also occasional, minor bugs or slow reaction times from the site.

Vendor response

Thanks, Gemma :) And I can assure you that we are doing all we can to make those few tweaks in future updates.

GS
AvatarImg

George Stuart A.

Financial Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I'm off to camp!!

Reviewed 4 years ago

Well priced software, with great features and storage capacity. uploading a bit frustrating, but that has been my experience with other file managers. file thumbnails is a godsend to quickly grab a document/file you are after

Pros

This product is a great 'warehouse' for my work files, keeping them in order with the facility to access them via quick search functions is excellent

Cons

It is an issue with most file manager, file sharing applications that the uploading of files can be a little unintuitive. But i think this is less of an issue with Filecamp than previous experiences I have had with the likes of dropbox.

Vendor response

Thanks, George! We have plans on refining the upload experience. So stay tuned!

AT
AvatarImg

Andy T.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Non-profits, you search stops here!

Reviewed 4 years ago

I'm still fairly new to it, but it is very intuitive, and I love the ability to white page it to match our branding.

Pros

Filecamp has helped us in 3 key ways: 1. It has filled the gap as our Digital Asset Management solution 2. It provides a way to receive incoming file from our team of global volunteer team members. 3. It is well priced and not out of reach for a small non-profit yet will grow with us.

Cons

I'd love more flexibility on the image upload information input fields.

Vendor response

Thanks, Andy. Great to have you on board!

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