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Filecamp is an cloud-based digital asset management platform aimed at marketing professionals. It is designed to optimize the organization, sharing, tagging, and distribution of images, videos and documents. Users can create a searchable and centralized library of digital files and share them internally or externally with partners or stakeholders.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
96
Starting from
29
Per month
Flat Rate
Value for money contenders
Functionality
4.5
/5
96
Total features
64
10 categories
Functionality contenders
Overall Rating
4.7
/5
96
Positive reviews
71
22
1
2
0
Overall rating contenders
Michael S.
Director of Research and Innovation
Hospital & Health Care, 1-10 employees
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Michael S.: Hi, my name is Mike. I'm the director of research and innovation, and I would give Filecamp...
Jasmine R.
Printing, 11-50 employees
Used daily for 2+ years
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This is the best experience I've had with a software company. When I was searching for a product I liked several but all had a couple things here or there that didn't work. Filecamp hit just about everything we needed for online proofing software. They gave us a wonderful free trial and our staff and customers all quickly fell in love with this new way of proofing and not having to hunt down emails. [SENSITIVE CONTENT HIDDEN], is extremely involved and has personally responded to me many, many times with feedback I've given or on the very very rare occasion that there was a technical issue. I'm a huge fan and would recommend FileCamp to anyone needing Digital Asset Management or a Digital Proofing System!
We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need...
I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me!
Thanks, Jasmine. We really value your feedback!
Ashley H.
Machinery, 11-50 employees
Used weekly for 2+ years
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Being able, to brand, control users and share files via link has made things much easier for our sales staff and for uploading content to our distribution channels. Working with larger vendors who need a huge amount of product artwork for their online catalogs, love that I can send them their own library of content.
We previously used Dropbox but it became a file wasteland with difficult to find files. For Media Files Filecamp and the ability to see thumbnails was a huge improvement.
I would like to be able to have a navigation that could mimic our current website and/or integrate into Wordpress. I think finding items is tricky for users not familiar with clicking around to find things.
Thanks Ashley! More integration options are on the roadmap.
Gemma H.
Music, 501-1,000 employees
Used other for 6-12 months
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The tweaks described above haven't had a huge impact on what we use it for, which is sending out statements to clients and hosting a holding place for any and all historic documents we've sent to them. The alternative is to send out these files one by one by email. Customer service and support have been speedy and very helpful.
It's a clean, easy to customise site that looks impressive to the client, and does the basics perfectly.
the clean interface is sometimes a little too clean - a little more assurance via a big 'action saved'! box can be very helpful. There are some features, such as the sharing options, that are confusing to start with but once you learn how it functions they make sense. Some fine-tuning of the user experience would help this. There are also occasional, minor bugs or slow reaction times from the site.
Thanks, Gemma :) And I can assure you that we are doing all we can to make those few tweaks in future updates.
michael s.
Hospital & Health Care, 51-200 employees
Used weekly for 2+ years
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this is the only service that we could find that does what we wanted. they perfectly fit our need. Also, they are a great company. As we were awaiting their upgrade for much longer than originally anticipated, they gave us their service FOR FREE for like 6 or 8 months. Now that is great service.
Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)
I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.
Thanks for sticking with us, Michael :)
Michael P.
Construction, 51-200 employees
Used daily for 6-12 months
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Filecamp has been wonderful for us. We use it primarily as a Dealer Portal for companies that sell our heaters. They can easily access marketing materials, forms, images, logos, and so much more. It's worked extremely well for our Dealers and has accomplished exactly what we were looking for that gave a much more seamless look and feel with our website rather than sending people to a separate file program that does not look professional.
I like that I have much more control over the user's experience than something like Dropbox. I can change color schemes with different logos with various templates and change the look of folders and much more. Having the ability to make pages like a web page is also very helpful. We also love the fact that it can be used as a subdomain so user's get a seamless experience with our website and domain name. It's also extremely fast to add a new user as almost all of our users require the same capabilities and the copy method as saved us a good amount of time.
The only item I wish Filecamp would be capable of is to send emails to individual users with updates made in the system or an email update to all users.
Thanks Michael. And we have noted your feedback about an "Email user"/"Email All Users" option.
Filecamp has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Filecamp?