Hightail Pricing, Features, Reviews & Comparison of Alternatives

Hightail

Share Files & Collaborate on Creative Projects with Hightail

4.42/5 (275 reviews)

Hightail overview

What is Hightail?

OpenText Hightail is a creative review and approval technology solution for marketing and creative teams developing compelling visual content. Hightail is a cloud-based solution where teams can share files, review feedback and approve content in one place, streamlining the creative process and helping teams to keep deliver creative content for marketing campaigns on time.
www.hightail.com

Pricing

Starting from
$12
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Hightail screenshot: Hightail commentingThe Hightail Effect (as told by creative agency HZ)Hightail screenshot: Hightail website designHightail screenshot: Hightail news feedHightail screenshot: Hightail approval controlHightail Demo Video

Hightail user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.4
  4.3
Wyatt Early

Great for large files and folders

Used daily for 2+ years
Reviewed 2020-07-16
Review Source: Capterra

At a great price, you can store a TON of files, very useful for anyone who is constantly sending, receiving, and storing all types of files.

Pros
Hightail makes it easy for me to share large files and folders with people inside and outside my company. You can create "spaces" where all types of files can be stores, and links to this space can be shared with anyone.

Cons
Safari does not support folder uploads, but opening chrome and uploading folders to spaces that way made it simple. This was my only hangup with the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sheila Zayas

I'm not too crazy about Hightail

Used daily for 2+ years
Reviewed 2019-11-19
Review Source: Capterra

Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.

Pros
I like that you have a custom link through which your clients or anyone can upload large files to send to you. Likewise, you are able to send professional looking emails with links for your clients to download large files you send to them.

Cons
I was never really able to get the files I stored in the cloud to sync in my local computer drive, so I lost quite a bit of files. I found Hightail more pricier than it needs to be. They used to be great when they were YouSendIt, but once they merged with Hightail, I feel the quality of the product diminished a bit. I didn't like that they do not provide a file preview. So I have to download several photo files to find the picture I'm looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Shawn Rupp

Excellent next level file sharing app

Used monthly for 6-12 months
Reviewed 2020-10-23
Review Source: Capterra

We use it weekly and it is really helpful for confidential files or files where we want to have some receipt they were downloaded by the user. It is especially helpful for legal documents.

Pros
I really like the control you can have over sharing files. Prior to hightail we would just share dropbox links but they were not secure nor could you tell if someone had downloaded a file. Hightail solves those problems.

Cons
There isn't much to not like. I wish the teams pricing was a little lower but it's more than fair given it's alternatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Narrowing of Features and Declining Value

Used daily for 2+ years
Reviewed 2017-08-03
Review Source: GetApp

Pros
You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications.

Cons
Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link. My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail. Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight. This was a totally brainless move. I suggest that people look for a better solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Anonymous

Tech Novice Friendly File Sharing

Used occasionally for 2+ years
Reviewed 2020-08-21
Review Source: Capterra

Use this to send big files to others, to enable others to upload big files to me, and to house files that are too large for my website and tend to time out during download on my website and files that I want to share with a select group of my members by creating a page for folks to visit. It's great to have a dedicated unindexed URL to give others that doesn't require them to create an account.

Pros
Ability to make a large file safely sharable and downloadable via a simple link.

Cons
Nothing really bothered me about the software. It was nice that you can see the files that you've previously sent and that the UI remembers emails you've already sent to and autofills them.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Hightail pricing

Starting from
$12
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Lite: free for 100MB file size send limit and limited file previews
Pro: $12/month (billed annually) for 25GB file size send limit and unlimited storage space
Teams: $24/month (billed annually) for 50GB file size send limit and unlimited storage space
Business: $36/month (billed annually) for 500GB file size send limit and unlimited storage space

Hightail features

Access Control
Activity Dashboard
Activity Tracking
Collaborative Workspace
Commenting
Customizable Branding
Drag & Drop Interface
File Management
File Transfer
Permission Management
Search Functionality

API (336 other apps)
Automatic Notifications (196 other apps)
Chat (169 other apps)
Collaboration Tools (377 other apps)
Document Management (227 other apps)
Document Storage (247 other apps)
Reporting & Statistics (159 other apps)
Third Party Integration (258 other apps)
Workflow Management (158 other apps)

Videos and tutorials

Additional information for Hightail

Key features of Hightail

  • Share project files
  • PipPoint™ comments on images, PDFs, presentations and more
  • Timestamped PipPoints™ on video and audio files
  • iOS, Android and Desktop apps
  • Tasks and reminders
  • Set files as Approved
  • Visual version carousel
  • Space and file security
  • Space customization
  • Team administration
  • Custom branding
  • Activity reports
  • Advanced security and approval policies
  • Priority support
  • Active directory integration via SAML
  • Guest commenting
  • Side-by-Side image comparison
View All Features

Benefits

Send large files
Share large, multimedia files with ease and security. Hightail supports file sends up to 100GB (depending on plan level) with content control permissions, passcode protection and expiration date setting.

Preview visual files
Preview visual content without downloading large files, whether it's a native authoring tool format, .mov, .key and more.

Collect precise feedback
Precise, inline comments are specific to the image and time stamped for audio and video.

Version control
Clear versioning helps to prevent confusion over which file is the latest.

Approval routing
Assign approval requests on creative content in a specific order with due dates