Hightail Pricing, Features, Reviews & Comparison of Alternatives

Hightail Reviews

Hightail

Share Files and Collaborate on Creative Projects with Hightail

3.22/5 (27 reviews)
105,126     18,913

We're here to free the world's creativity

Marketers everywhere are feeling crushed by the demands of creating content for multiple channels and targeted segments. Hightail eases the pain with a unique collaboration solution that makes content review and approval cycles happen faster than before.
www.tkqlhce.com

Hightail Reviews (27)

Latest reviews

 Very easy file sending service

You can send HUGE files without hassle. Very easy to use. I use Hightail to pass files back and forth across the world with collaborators. Definitely recommend!

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Reviewed 3rd of March by Troy Lund

 

 Lost all my backup files and apologized

I have been using this service since it was YouSendIt That worked quite well. Then they went and tried to get all fancy. With features and price. I have had nothing but frustration since. 5 years of backups are gone. Stay away! Apologies won't get my files back.

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Reviewed 8th of February by Linda Parsloe

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Hightail Screenshots (4)

Hightail screenshotHightail screenshotHightail screenshotHightail screenshot

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Australia, Canada, Europe, Germany, Latin America, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Competitors Pricing

ShareFile

Starting from: $16.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Egnyte

Starting from: $24.99
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Dropbox

Starting from: $9.99
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Users who visited Hightail also visited

Key Features of Hightail

  • Share project files
  • PipPoint™ comments on images, PDFs, presentations and more
  • Timestamped PipPoints™ on video and audio files
  • iOS, Android and Desktop apps
  • Tasks and reminders
  • Set files as Approved
  • Visual version carousel
  • Space and file security
  • Space customization
  • Team administration
  • Custom branding
  • Activity reports
  • Advanced security and approval policies
  • Priority support
  • Active directory integration via SAML
  • Guest commenting

Benefits

Visual files
Large visual files and campaign assets can be easily uploaded to a Space project area.

Hi-res previews
Review all file types in a Space without downloading. Faster feedback saves precious time.

Inline feedback
Precise, inline comments are specific to the image and time stamped for audio and video.

New versions
Clear versioning prevents confusion over what’s current and everyone sees progress.

Alternatives to Hightail

Videos

Troy Lund

Very easy file sending service

03/03/2017

You can send HUGE files without hassle. Very easy to use. I use Hightail to pass files back and forth across the world with collaborators. Definitely recommend!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Linda Parsloe

Verified Reviewer

Lost all my backup files and apologized

08/02/2017

I have been using this service since it was YouSendIt That worked quite well. Then they went and tried to get all fancy. With features and price. I have had nothing but frustration since. 5 years of backups are gone. Stay away! Apologies won't get my files back.

Pros

Spaces, except you, can't subdivide categories. Sending files to Clients worked well.

Cons

Just about everything now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Hightail

Stay away

Source: GetApp
Helpful?   Yes   No
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Laura Myers

Simple Way to Send Files

24/01/2017

My company sends a high quantity of large files on regular bases internationally for reviews and translation edits. This is the best way to track and send these files.

Pros

Ease of sending multiple large files

Cons

The cost in comparison to other sharing solutions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Bruce Cleland

A Piece of Cake

05/01/2017

Hightail has made big file delivery a piece of cake. It's very easy to use and in the time it would take me to push out files via email, I can send them via Hightail in a fraction of the time.

Pros

Reliable. Ease of use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Hannah Snyder

Hightail is my go-to for file sharing

06/12/2016

Hightail is my go-to when it comes to quick and easy file sharing. Often, I have to send projects that are large in file size and won't send over an email and rarely can I send them over another FTP site. With a few clicks of a button, I'm able to send my files over to fellow employees or clients and they receive them with very little delay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Courtney Carpenter

Great file sharing tool!

21/11/2016

I use Hightail to share video files with my video production vendor. It is extremely easy and convenient when the video files are normally quite large. Highly recommended!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Black

Easy and useful file sharing

07/10/2016

Hightail has proven to be a quick and useful way to share files with team members and clients. I have not used many of the more advanced features but as far as file sharing goes, I have no complaints and have never had a problem!

Rating breakdown

Ease of use
Features

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Harpert Bramervaer

Verified Reviewer

I Used to like YSI but this is a nightmare and we transferred to We Transfer

18/09/2016

The speed is EXTREMELY slow The Outlook plugin that used to work just fine is now creating issues with Outlook Folder Sync is very old fashioned (only the folder created by Hightail can be synced, you can't assign just "any" folder. We use small SSD's for our pc's and NAS for storage. But syncing (windows shared) folders is NOT possible

Pros

To be honest.... there seem to be none left (and I was a MAJOR fan of the old YouSendIt)

Cons

Nearly everything. - The Name (High Tail, how can you come up with something like that) - the EXTREMELY low speed - The delivery notifications

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Hightail

Use WETRANSFER.... that is what we are doing after using YSI for at least 5 years

Source: GetApp
Helpful?   Yes   No
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David Stepp

Verified Reviewer

Downhill all the way since changing from YouSendIt

19/08/2016

Whatever it is Hightail wishes to become, they've done an awful job of getting there. Their software has been forced upon their users half-baked. Many existing features were eliminated or obfuscated. My clients still get emails with the option to "save to folders" but they cannot .. with GREAT FRUSTRATION. Hightails response .. "We are no longer providing the option to "Save to Folders." Strategically as a company we are moving away from the storage model." How long would it take then to remove that feature from their email notifications. Better we find out this way, when a client calls angry and frustrated. Were I a company trying to coordinate the collaboration and approval of ongoing work, perhaps their new business model would be attractive. But they've moved away from what I and many others used them for, delivering and storing large files. And they've done it in a completely incompetent fashion with little or no warning or instruction. Of course, they won't refund my paid in advance annual membership fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Hightail

If you want a simple, intuitive, conduit and storage for large files, this is not your service.

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Used to be good

03/05/2016

Bunch of changes just too place, which probably explains some of the odd things happening with it last week (files sent by client, no email notifications were received, etc.). There's a new app to replace Hightail Express, called "Send." Which doesn't allow you to do something that was one of the more useful things in HE--forward received files to other people. In my case, the people who would transcribe the (usually audio, sometimes video) files for my clients. I'm still learning about the ways in which this program is no longer as useful to me as it once was, but color me deeply, deeply unhappy. Hightail seems to want to turn itself into something for which I have no use--a program where you can "share" projects with your "team"... good luck with that, if that's what you need.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
5 of 5 people found this review helpful
Helpful?   Yes   No
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