OpenText Hightail Pricing, Features, Reviews & Comparison of Alternatives

OpenText Hightail

Share Files & Collaborate on Creative Projects with Hightail

4.4/5 (235 reviews)

OpenText Hightail overview

OpenText Hightail is a creative review and approval technology solution for marketing and creative teams developing compelling visual content. Hightail is a cloud-based solution where teams can share files, review feedback and approve content in one place, streamlining the creative process and helping teams to keep deliver creative content for marketing campaigns on time.


Pricing options
Value for money


Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

OpenText Hightail screenshotHightail Demo VideoOpenText Hightail screenshotOpenText Hightail screenshotOpenText Hightail screenshotThe Hightail Effect (as told by creative agency HZ)

OpenText Hightail reviews

Value for money
Ease of use
Customer support
Marianne Leblanc

Hightail - a business tool I can't live without.

Used daily for 2+ years
Reviewed 2019-07-08
Review Source: Capterra

I think I said this above having all my work in one place is huge for me. I can be tracking 2,3,4,...7 jobs at a time so I need a solution that helps me to keep it all straight and streamline the process. I get this with Hightail. Add in the fact that I can customize each space and there is the opportunity for collaboration right there in the space that's a time saver that I can't say enough about. When approvals need to happen asap this allows me to get the content there as quickly as possible and approved so we can move ahead. Hightail is one of those business tools I can't live without.

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Modern Review & Approval, Finally!

Used weekly for 2+ years
Reviewed 2019-01-31
Review Source: Capterra

1. Speed to Market – the ability to provide feedback and reviews within the Hightail platform, without downloading content brings final versions to frontline teams sooner and with greater quality than old review methods. 2. Ease of Use – from individual contributors, to SMEs, managers, directors and above, adoption has been easy, even when reviewers were not tech savvy, so approval requests don’t “bottleneck” when using the Hightail platform. 3. Accountability – tracking and managing comments and feedback in one secure location eliminates assumptions about design choices, and provides clear ownership between requestor and design team member. 4. Vendor Management – centralized, secure, controlled access between T-Mobile and vendors of creative content in collaboration with design teams makes managing vendor performance faster, easier, and more transparent. 5. Security and Speed – ensuring content review takes place in a shared, secure, and trackable space eliminates churn and delay caused by feedback being provided as attached docs or large files sent through various other means. 6. Error Reduction – secure and centralized spaces for feedback, reviews, and approvals in Hightail stops a patchwork of tools currently in use from causing errors related to file access and/or incorrect version management or tracking. 7. Increased Efficiency – removing several tools from the review and approval process with the use of Hightail reduces the number of actions required of design teams,

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Sami Khoury

Customer since 2008

Used daily for 2+ years
Reviewed 2019-01-30
Review Source: Capterra

I have been using this tool for 10 years, and have been an early subscriber since the days of yousendit It has changed branding a couple of times but it got better overtime. It is not the only cloud service I use, as I have Dropbox, Skydrive, Box and iCloud accounts. However, the main reason I stick with Hightail is the ability to control access to the files very easily and selectively. In other words, the most critical tool for me is the Express App. Then comes the folder sync, and lastly comes hightail spaces. I know hightail is focusing on boosting hightail spaces and stopped improvements to folders, express and desktop sync, but it would be a mistake to think Hightail Spaces is the reason to stick with this app. As for pricing, I have been grandfathered in an old account on auto renew, so I do not think I would buy Hightail st the current pricing given the competition with the other cloud apps and services.

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Steven Schrier

Hightail helps with transcontinental video documentary projects

Used weekly for 2+ years
Reviewed 2019-07-08
Review Source: Capterra

Excellent, Hightail's an incredibly useful and wonderful video production convenience. I live in west Michigan and I've been privileged to film many concerts in San Jose, California during the past decade. The conductors I work with like to be able to review the editing of their concert videos. The availability of Hightail has proven to be an exceptionally fast and economical way to do that. In the past I'd edit a concert video here in west Michigan and would then send a preview DVD, a very time consuming & slow process. With Hightail I can quickly and efficiently send the conductors an edit of their concert, in standard definition video format, which they can preview and review online wherever they might be. Then conventional DVDs are made. The development of Hightail's become a tremendous & practical utility for transcontinental video production efforts, imho :)

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Michael Monagan

SO Much Easier than Dropbox

Used weekly for 2+ years
Reviewed 2019-07-08
Review Source: Capterra

I send and receive audio files all the time and there is never a problem.

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OpenText Hightail features

Access Control
Activity Dashboard
Activity Tracking
Collaborative Workspace
Customizable Branding
Drag & Drop Interface
File Management
Permission Management
Search Functionality

API (226 other apps)
Automatic Notifications (150 other apps)
Chat (127 other apps)
Collaboration Tools (231 other apps)
Communication Management (98 other apps)
Document Management (114 other apps)
Document Storage (151 other apps)
Projections (113 other apps)
SSL Security (116 other apps)
Third Party Integration (148 other apps)

Additional information for OpenText Hightail

Key features of OpenText Hightail

  • Share project files
  • PipPoint™ comments on images, PDFs, presentations and more
  • Timestamped PipPoints™ on video and audio files
  • iOS, Android and Desktop apps
  • Tasks and reminders
  • Set files as Approved
  • Visual version carousel
  • Space and file security
  • Space customization
  • Team administration
  • Custom branding
  • Activity reports
  • Advanced security and approval policies
  • Priority support
  • Active directory integration via SAML
  • Guest commenting
  • Side-by-Side image comparison
View All Features


Send large files
Share large, multimedia files with ease and security. Hightail supports file sends up to 100GB (depending on plan level) with content control permissions, passcode protection and expiration date setting.

Preview visual files
Preview visual content without downloading large files, whether it's a native authoring tool format, .mov, .key and more.

Collect precise feedback
Precise, inline comments are specific to the image and time stamped for audio and video.

Version control
Clear versioning helps to prevent confusion over which file is the latest.

Approval routing
Assign approval requests on creative content in a specific order with due dates