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InTouch

Lead generation and CRM software for fitness clubs

Table of Contents

Is this product right for your business?

Find out with a

InTouch - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

InTouch overview

What is InTouch?

InTouch is a cloud-based software that caters to a wide range of businesses across the fitness and health industries, including small to large enterprises. The main functionalities include contact management, email marketing, sales automation, lead tracking and reporting, project management, and more.

Using InTouch helps organizations increase their sales by automating marketing operations and connecting with new potential customers. It also allows sales professionals to create automated reports that can help measure the success of multiple campaigns.

Some other functionalities of InTouch include managing campaigns across multiple channels, creating custom forms for collecting information about leads, automating email campaigns through templates, and scheduling follow-up emails based on specific events.

Starting price

Alternatives

with better value for money

InTouch’s user interface

Ease of use rating:

3.8

(38)

InTouch reviews

Overall rating

3.8

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6.3/10

Rating distribution

Pros

“Having said that, the customer support staff is super helpful and a pleasure to deal with. I also like the upgrades to their email creation features.”

Vince C.

Owner

“I like how quickly incoming leads are updated and the team is notified and I like how easy it is to track who we have contacted.”

Xavier J.

Membership Manager

“I do think in touch for what it's worth is great for lead organization, and tasks, as well as general communication.”

Jason A.

Membership representative

Cons

“I am displeased that there is no function in order to text all leads a mass text message.”

Isaiah O.

Senior manager

“Intially it was very frustrating due to some software changes. When the kinks were worked out it did become easier.”

Rio L.

Sales Consultant

“Frustrating that I cannot do things quickly. Complicated to teach as there are many steps to each process.”

Brinna W.

Manager

Who uses InTouch?

Based on 38 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Sports

Facilities Services

Food & Beverages

Others

Use cases

- Not enough reviews

InTouch's key features

Most critical features, based on insights from InTouch users:

Interaction tracking

3.8

(26)

Interaction tracking

3.8

(26)

Lead capture

4.2

(31)

Lead segmentation

3.9

(25)

Lead engagement

3.8

(30)

Campaign management

3.2

(27)

All InTouch features

Features rating:

3.5

(38)

Lead notifications

4.5

(4)

Marketing automation

3.5

(26)

ROI tracking

3.5

(4)

Performance metrics

3.2

(9)

Activity dashboard

(0)

Landing pages/web forms

3.0

(4)

Lead generation

(0)

Lead management

5.0

(1)

Lead nurturing

(0)

Mobile access

(0)

Multi-Channel communication

(0)

Personalization

3.2

(6)

Prospecting tools

(0)

Real-Time data

(0)

Real-Time notifications

(0)

Reminders

(0)

Reporting & statistics

(0)

Sales analytics

5.0

(1)

Sales forecasting

(0)

Sales reports

(0)

Sales trend analysis

(0)

Segmentation

5.0

(1)

SMS marketing

(0)

Social media integration

(0)

Template management

3.5

(4)

Third-Party integrations

(0)

Web forms

(0)

Activity tracking

(0)

Alerts/Notifications

(0)

API

(0)

Autoresponders

(0)

Calendar management

(0)

Campaign analytics

(0)

Campaign scheduling

(0)

Campaign Segmentation

(0)

Chat/Messaging

(0)

Click tracking

(0)

CRM

(0)

Customer segmentation

(0)

Customizable branding

(0)

Customizable ctas

3.5

(4)

Customizable forms

(0)

Customizable templates

(0)

Customization

(0)

Data import/export

(0)

Document storage

(0)

Drag & drop

(0)

Drip campaigns

3.4

(5)

Email management

(0)

Email marketing

(0)

Email templates

(0)

Email tracking

(0)

Event triggered actions

(0)

InTouch alternatives

InTouch

3.8

(38)

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.7

Features

3.5

Value for Money

4.4

Customer Support

4.4

Constant Contact

4.3

(2.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.2

Pipedrive

4.5

(3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.4

Customer Support

4.4

Bitrix24

4.2

(979)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

InTouch pricing

Value for money rating:

4.4

(38)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about InTouch price and value

Value for money rating:

4.4

(38)

To see what individual users think of InTouch's price and value, check out the review snippets below.

“Having said that, the customer support staff is super helpful and a pleasure to deal with. I also like the upgrades to their email creation features.”

Vince C.

Owner

“I like how quickly incoming leads are updated and the team is notified and I like how easy it is to track who we have contacted.”

Xavier J.

Membership Manager