This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

MotionSoft

Modern Club Management Software + Integrated Billing

see alternatives

MotionSoft Pricing, Features, Reviews and Alternatives

MotionSoft product overview

What is MotionSoft?

Motionsoft is a club management platform designed for gyms, fitness clubs, franchises, and hospital wellness centers with single or multiple locations. The platform offers a connected suite of 28 applications including front desk check-in features with integrated billing, and a point of sale (POS) system for payment processing. Motionsoft customers can generate over 150 standard reports, and drill down into data using their custom report builder.

Key benefits of using MotionSoft

  • Motionsoft allows gyms and fitness clubs to offer members 24/7 virtual access through the Motionsoft member portal and online scheduler.

  • Users who need to manage multiple locations are able to see a snapshot of all club activity on a single screen, without having to logout and login again to view another location.

  • Motionsoft's front desk check-in works with various entry systems from key-tags, card readers and RFID, enabling users to activate turnstiles or magnetically lock doors.

  • Automating routine, time-consuming front desk, and back office functions, allowing staff to focus on providing member services and creating great member experiences.

  • Gaining member insights from the biggest collection of reports in the industry to make smart, actionable decisions and drill down into data for meaningful member insights.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    Phone Support
    Email/Help Desk

    Training options

    Documentation
    Live Online
    In Person
    Webinars

    MotionSoft pricing information

    Value for money

    3.7

    /5

    19

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    MotionSoft features

    Functionality

    3.9

    /5

    19
    Total Features58 13 categories

    Most valued features by users

    Attendance Tracking
    Payment Processing
    Billing & Invoicing
    Event Management
    Electronic Payments
    Membership Management
    Registration Management
    Attendance Management

    Functionality contenders

    MotionSoft users reviews

    Overall rating

    3.9

    /5

    19

    Positive reviews

    79%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.93/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    8

    1

    1

    2

    Pros
    Also the customer service is great, they are so helpful and courteous and extremely knowledgeable about the industry. Would recommend to any health club that has over 4 chains.

    RB

    Ronald B.

    I appreciate the quick responses and help when I have questions. Everyone is extremely patient and helpful and makes me feel like our company is a priority.

    DM

    Diana M.

    I have received great support from them, even after hours. If I have any issue, I always feel that they are placing it at the very highest priority until it is resolved.

    CB

    Caroline B.

    Cons
    Terrible customer service, only worried about if you have not upgraded to their new product.

    MT

    Mike T.

    One of the worst experiences in my professional career.

    KH

    Kostas H.

    Simply put, the sales and management team will yes you to death to sign you up and then attempt to build everything along the way and unfortunately fail in the process.

    KH

    Kostas H.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Smooth, clean interface.

    Reviewed 4 years ago

    Cleaner, simpler web browser style design.

    Pros

    I love that our company set this up for us. Club management software is key to a quick turn around for member solutions. The clean interface and sleek look are both professional and effective tools. In comparison to other club managers, Motionsoft lets you run multiple processes simultaneously, a sorts of web browser style- tabbing interface.

    Cons

    It takes practice to learn functions, at first you will need to set up permissions and work through it by trial and error. Transferring large sums of data at first slow down the interface.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Motionsoft Review

    Reviewed 5 years ago

    Why do we use Motionsoft to power our club? It's simple. They have the best software to do it with, MoSoclub. We feel that MoSoclub has four distinct advantages, the people who work for the company, the support system in place, the programs that run MoSoClub, and the platform that MoSoClub runs on.The People: Motionsoft's MoSoclub was developed and is run by people who have worked in the trenches of...

    Pros

    The People, Support System, Programs and the Software Program

    Cons

    No cons were added to this review

    Vendor response

    Trevor -- Thank you so much for your kind words and for allowing Motionsoft to support your growing club business. All the best, Team Motionsoft

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    One of the worst experiences in my professional career

    Reviewed 3 years ago

    To clarify, this is for MoSo club. Which i was lead to believe is the same as Motionsoft, but their other product for mid-sized health clubs. In short, their IT team tried (and continues to try) its best to help us (with very industry staple requests) but in the end fails to have the resources, or the ability to help. This caused us to lose a healthy chunk of our EFT transactions in our conversion...

    Pros

    Member Check-in Screen, Boss (automated Account receivable reach out) System.

    Cons

    I'll try to keep this brief but will likely fail. Software looks like it has more reporting than any other system in the industry, however the most basic of reports ranging from service provider (PT/group ex) payroll to assessing incoming bill-ables, or account receivables out right don't exist. They make you select from 10+ filters every time you want to run a report (without the ability to save...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Highly recommend Motionsoft within the fitness industry

    Reviewed 5 years ago

    We have been using Motionsoft for 4 years now to run our business. They are an excellent solution to run a high end fitness facility. They give you a tremendous amount of capability to report and manage your business. However you do need to do complex reporting you will need to hire or contract with resources to take full advantage of their reporting and data mining capabilities. The good news is you have full access and can mine your data as you see fit, or have other do this for you. As they moved forward over the last 4 years they have continued to add new functionality and capabilities and we see complex reporting only getting better over time. I would highly recommend Motionsoft for the fitness industry!

    Pros

    Breath of functionality

    Cons

    It currently can not support the sports complex industry and I own both fitness facilities and a very large sports complex.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Longtime User

    Reviewed 5 years ago

    I have been a longtime user of the Motionsoft products (almost 12 years) first with Conexion and then with MoSo Club. The MoSo Club product that was rolled out almost 2 years ago has been developed and fine tuned into a very functional product that is very easy to use. They push out updates when they are able to add new/cool functions to the software and send release notes detailing what changes were made. They take feedback and use it to fine-tune the software. The team at Motionsoft is EXTREMELY responsive and very customer-oriented which is my favorite part. I have received great support from them, even after hours. If I have any issue, I always feel that they are placing it at the very highest priority until it is resolved.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    MotionSoft FAQs and common questions

    MotionSoft has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    MotionSoft has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    MotionSoft supports the following languages:
    English


    Yes, MotionSoft has an API available for use.


    MotionSoft offers the following support options:
    24/7 (Live rep), Knowledge Base, Chat, Phone Support, Email/Help Desk

    Most popular MotionSoft comparisons

    MotionSoftvsMindbody

    Related categories