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IntouchSurvey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect Voice of Customer data with flexible survey software
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IntouchSurvey - 2026 Pricing, Features, Reviews & Alternatives
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IntouchSurvey overview
What is IntouchSurvey?
IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, and other sectors conduct electronic surveys for market research. The application enables managers to measure customer satisfaction scores, collect audience feedback, retain existing customers, and track employee productivity.
The centralized dashboard allows administrators to analyze the key drivers for customer satisfaction or dissatisfaction and set up operational goals. It offers a host of features including audit logs, data storage management, reporting, case management, notifications, and more. IntouchSurvey also lets employees use filters to view survey data by specific dates, attributes, questions, locations, and other criteria. It helps enterprises distribute surveys via email, social media pages, and QR codes and conduct sentiment analysis.
IntouchSurvey enables organizations to capture and store voice of customer (VoC) data in a centralized repository and map customer journeys. Marketing teams can also use the application to create surveys as per the recipient’s requirements using the dynamic logic methodology.
Key benefits of using IntouchSurvey
Build Smarter Surveys: Ensure your surveys get completed with responsive features such as skip logic that removes subsequent questions made irrelevant by data submitted by a respondent.
Easy Location Management: Easily organize your data with location-based reporting for individual stores or regions so you get the data that matters to the team members that need it.
Customizable Dashboards: Keep what matters most to you top of mind with fully customizable reports and advanced analytics to track your goals and compare performance over time.
Personalized Questions: Leverage any data point you've collected such as recent purchases or feedback previously collected to personalize survey questions to individual contacts.
Drive efficiencies with automation: IntouchSurvey is packed with automation. You can trigger workflows in real-time to drive immediate action across your locations to make up for a substandard experience.
Simple Survey Distribution: Ensure that you reach your customers wherever they are with customizable links, scannable QR codes, SMS messaging or built in email distribution.
Starting price
per month
Alternatives
with better value for money
IntouchSurvey’s user interface
IntouchSurvey reviews
Overall rating
5.0
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
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IntouchSurvey's key features
Most critical features, based on insights from IntouchSurvey users:
All IntouchSurvey features
Features rating:
IntouchSurvey alternatives
IntouchSurvey
Starting from
199
Per month
Zoho Survey
Starting from
35
Per month
Cint
Starting from
No pricing info
Giftbit
Starting from
Free
IntouchSurvey pricing
Value for money rating:
Starting from
199
Per month
User opinions about IntouchSurvey price and value
Value for money rating:
IntouchSurvey support options
Typical customers
Platforms supported
Support options
Training options
IntouchSurvey FAQs
IntouchSurvey has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of IntouchSurvey?
IntouchSurvey has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does IntouchSurvey support?
IntouchSurvey supports the following languages:
English, French
Q. Does IntouchSurvey support mobile devices?
IntouchSurvey supports the following devices:
Android, iPad, iPhone
Q. Does IntouchSurvey offer an API?
Yes, IntouchSurvey has an API available for use.
Q. What level of support does IntouchSurvey offer?
IntouchSurvey offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk