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MerlinX Logo

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The Leader in AI-centric Digital Asset Management Software

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MerlinX Pricing, Features, Reviews and Alternatives

MerlinX FAQs

Q. What type of pricing plans does MerlinX offer?

MerlinX has the following pricing plans:
Starting from: $1200.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of MerlinX?

MerlinX has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does MerlinX support?

MerlinX supports the following languages:
English


Q. Does MerlinX support mobile devices?

MerlinX supports the following devices:
Android, iPad, iPhone


Q. Does MerlinX offer an API?

No, MerlinX does not have an API available.


Q. What other apps does MerlinX integrate with?

MerlinX integrates with the following applications:
Drupal, Content Hub, WordPress, Adobe Illustrator, Hootsuite, Salesforce Platform


Q. What level of support does MerlinX offer?

MerlinX offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)

MerlinX product overview

Price starts from

1200

Per month

What is MerlinX?

Aimed to make visual storytelling easier, MerlinOne allows express access to digital assets from virtually

Key benefits of using MerlinX

  • MerlinOne is the most secure DAM vendor in the industry, offering both HIPAA-compliant and GDPR-compliant solutions

  • MerlinOne has many AI tools to improve workflow automation such as Facial Recognition, Auto-tagging and Image Similarity.

  • Users can search audio or video objects by the spoken word, enabling users to pinpoint specific words and create frame grabs and sub-clips quickly.

  • MerlinOne is a fully Hosted Digital Asset Management System, allowing users to search thousands or millions of objects quickly and precisely.

  • MerlinOne can manage both print and web file formats, giving users a configurable and flexible system with which to work.

  • MerlinOne offers 24/7 live person to person support, ensuring customers receive full and personalized technological assistance.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Phone Support
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

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    Why am I seeing this?

    MerlinX pricing information

    Value for money

    4.2

    /5

    41

    Starting from

    1200

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    MerlinX features

    Functionality

    4.4

    /5

    41

    Total features

    28

    2 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Third-Party Integrations
    API
    Data Import/Export
    Customizable Branding
    Drag & Drop
    Access Controls/Permissions

    Functionality contenders

    MerlinX users reviews

    Overall Rating

    4.5

    /5

    41

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.55/10
    Rating distribution

    5

    4

    3

    2

    1

    21

    18

    2

    0

    0

    Pros
    The best part of Merlin one system is the ability to have all of our assets in one place. Our organization is trilled with the results.
    I love the ease of use and the ability to change image metadata on the fly. The ability to search wire and staff images in one place is also an added bonus.
    I enjoy the diversity of file supported file types and that they are all viewable in the software. It's great for being able to share large quantities high quality photos.
    Cons
    The only problem I have is searching the photo database as the results are limited.
    We've experience some issues loading files into the system, and have gotten bugs when trying to manage keywords. Nothing that breaks the system, but does give users some annoyance.
    The more I learn about Merlin, the less I see that I would consider a negative.

    Overall rating contenders

    AvatarImg

    Verified reviewer

    Nonprofit Organization Management, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great product. Great service.

    Reviewed 6 years ago
    Pros

    Merlin allows us to easily share photo assets with our network of Habitat affiliates in the U.S., and with our national organization offices in more than 70 countries. My favorite tool is the ability to share email previews of contact sheets containing links to directly download images. That gives us the ability to share collections of photos directly with our clients, without having to upload files to Dropbox. That’s a huge time saver for our team. I also can’t say enough about their amazing customer service. They quickly respond to our questions, and the available training helps us get the most out of the service.

    Cons

    The more I learn about Merlin, the less I see that I would consider a negative. You can credit the customer service team for helping us through anything we don't understand.

    MV
    AvatarImg

    Madeline V.

    Hospital & Health Care, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A great tool for virtual working.

    Reviewed 2 years ago

    A very positive experience they have a great staff that helps problem solve they are innovative, and they are continually improving the quality of their products and the services they provide to their clients. 

    Pros

    When searching for A DAM system, Shriners Childrens needed a system that was HIPAA-compliant and MerlinOne offered this service along with great customer service and efficient communication. The MerlinOne DAM system organizes our companies’ assets in a way that maximizes their value for our brand it allows us to set varying levels of user access for files and folders, and we can easily share files internally and externally with our vendors. A great tool to have on the cloud it has been very valuable during the pandemic as employees started to work remotely, this system allowed us to continue to do our work while having instant access to our assets from any location at any time our teams continued to be efficient while adapting to the virtual working conditions.

    Cons

    The content hubs are a great tool, but it’s still a work in progress and additional features are needed.

    Vendor response

    Thank you for the positive feedback, Madeline! We are actively working on Content Hubs and appreciate your patience as we continue to develop the feature!

    NH
    AvatarImg

    NICOLE H.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Take quite a bit of training to get comfortable. Missing some key functionality.

    Reviewed 6 years ago
    Pros

    Once you figure it out, the system is very easy to use and retrieve content. Search features are great.

    Cons

    Does not generate permalinks to content/collections; they expire after 24 hours and thus cannot embed content collections on website.

    BK
    AvatarImg

    Brock K.

    Sports, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    MerlinOne Review

    Reviewed 5 years ago

    Customer Support is prompt. It has been overall good.

    Pros

    Efforts have been made to compete with the other products out there. Thats apparent. Please continue in this direction. The BIGGEST feedback I got from our users who got a look at Libris.... was how easy it seemed compared to the Merlin interfaces.

    Cons

    Somewhat slow - I know this has been looked into, and also dependent on our internet speed, but we have a very fast connection ... the lags that happen just don't look good to those, who are already not huge fans of Merlin, you may be showing photography assets to etc.

    AvatarImg

    Verified reviewer

    Higher Education, 501-1,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A highly customizable system with many great capabilities for use in digital asset management

    Reviewed 5 years ago
    Pros

    I like the many options available to the user when it comes to customizing the system. I work in the education space and some of the items that we like to tag when saving our digital assets can be very intimately related to our field i.e. students on campus, students in different buildings throughout the school, students wearing branded school gear or just the spaces around the campus to show the school. It's nice that we could build a taxonomy that is specific to us, this makes searching our files easier.

    Cons

    I least like the fact that it can be a bit cumbersome to navigate; sometimes I am uploading hundreds of photos and find that some of the files didn't upload properly - however I have received very good customer service support on this issue which I appreciate.

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