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Canto Pricing, Features, Reviews and Alternatives

Canto product overview

What is Canto?

Canto is a scalable, cost-efficient digital asset management system built for teams. Canto empowers you to organize, find and share brand assets. As a cloud-based SaaS solution, Canto supports brands in multiple industries including government, healthcare, manufacturing and retail.

Key benefits of using Canto

? Run Canto right out of the box with no IT support necessary.

? Collaborate and add annotations through a commenting toolbar as well as subscribe to important assets.

? Control access to various assets with user permissions.

? Automate manual workflows by streamlining asset handling, content creation and setting up steps for various processes.

? Manage version histories and track changes with version control.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
24/7 (Live rep)
Chat
Knowledge Base

Training options

In Person
Webinars
Live Online
Videos
Documentation

Canto pricing information

Value for money

4.4

/5

646

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Canto features

Functionality

4.3

/5

646

Total features

31

3 categories

Most valued features by users

Reporting/Analytics
API
Customizable Branding
Asset Lifecycle Management
Access Controls/Permissions
User Management
Data Storage Management
Metadata Management

Functionality contenders

Canto users reviews

Overall Rating

4.5

/5

646

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

372

246

26

1

1

Pros
The Canto support team is outstanding and has been there for us every step of the way. We are extremely happy with the training for this program and it has been a smooth transition.
I love the responsiveness and friendly nature of the Canto team. This is integral to my creative post-production process.
We love that this software implements facial recognition. This is very important for our usage as we need to be able to just type someone's name and get all their results for marketing purposes.
Cons
The upload portal can be confusing. Drag and dropping of files can lead to double uploads or uploading into the wrong folder.
Overall design and website animations feel dated and clunky, empty folders look ugly as well. Definitely a learning curve involved in using Canto.
I had a few problems using the tagging feature.

Overall rating contenders

Overall Rating

Canto is a step ahead and in some ways almost too good to be true!

Reviewed a month ago

Transcript

Pamela M.: Hi, I'm Pamela. I'm a project manager, and I give Canto a five out of five. For more reviews...

AvatarImg
AvatarImg

Ben C.

Digital Marketing Manager

Entertainment, 51-200 employees

Review source

Overall Rating

Fantastic product for image library sorting and tagging

Reviewed a year ago

Transcript

Ben C.: Hi, my name is Ben. I'm a marketing manager and I give Canto a 5 out of 5 stars. For more reviews...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great visual product and storage solution aside from a few small inconveniences

Reviewed 2 months ago

Overall we had a good experience—the sales team was helpful, the onboarding team not-so-much (which we passed that feedback on accordingly and they listened), so it took my team a little while to get fully up and running using Canto. Now we have fully implemented it across our organization, and I hope Canto continues to grow and improve the product because we hope to use it for years to come.

Pros

I love the visual layout of the product—another competitor we were considering had a terrible UI / UX and that is really important to my marketing team who is very visual! Also we loved the search feature and the tagging.

Cons

The way the app loads on a MacBook Retina makes it look a little low quality / not the highly resolution of software design. That part makes it feel a little cheap to be honest? Also I don't like that Canto will reload on you at random times (automatically refresh your browser page), even if you were in the middle of a long scrolled search for specific imagery. It will lose your place and have you start over.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Canto is a step ahead and in some ways almost too good to be true!

Reviewed 2 months ago

My overall experience with Canto up to now is amazing! We have made it possible to combine information from all our company departments and combine them to be helpful to anyone needing something. There is not much else out there that will be any better or do any more for you. Its perks are endless and they stand behind their software!

Pros

There are many things that I like best about Canto, but I will definitely say I love that our ability to store and access so much more data and information and be able to access it easier is a huge plus! I love the Canto has the ability to upload and view any type of file you may throw at it, CAD/DWG was a big surprise to me but super exciting! I like that Canto has fantastic security behind it and that our information is safe. I like that you are able to give permissions and restrict certain or specific files and information. I also love that you have the ability to enter in so many different tags for one document, file or photo. It makes it much easier to search for because we all know that different people will describe something a little different each time!

Cons

I wish that Canto was a little brighter when it came to the "smart tags" that it automatically gives when you upload a document or photo. I think there are alot more "common" words or descriptions that could be added to its vocabulary. It would be very helpful for the unexperienced uploader or the person who just isn't good at describing things. It certainly takes some training to navigate and use properly, and you have to get used to how they refer to things differently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Practical tool but barely innovative.

Reviewed 5 years ago

Canto enables me to grant file access to many of our departments world wide.

Pros

Canto seems to be simple enough for even unexperienced users. It is clearly structured and all functions are easy to spot and use.

Cons

For a software that was recently developed it seems rather simple in style and function: we only received what we specifically asked for and there is nothing wrong with it but a bit of innovation goes a long way. Why not connect it with actual folders on our operating system Microsoft Windows like Dropbox: At some point, we will need to store all files somewhere anyway to upload them to Canto, why...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Stay Organized In Style - Great for Multiple Users

Reviewed 2 years ago

Overall the experience has been good - customer service is prompt and helpful and they respond quickly to issues. Overall it serve the purpose of organizing, tagging, filtering, searching, downloading and sharing. The feedback has been positive from other users, so long as they can find what they are looking for (and this is due to whomever is in charge, tagging, and doing the organizing). This is not a product that will take care of itself, you need an administrator that is working in the product on a regular basis to make it work.

Pros

We decided to use Canto because of many features including the design, customizability, customer service, large thumbnails, organizational structure, tagging feature, and portal for outside consumers.

Cons

You really need an organized person to keep this DAM working for everyone in your company/business so that the organizational structure makes sense. The less cooks in the kitchen, the better - one person should really spearhead the overall design, tags and org. Overall it works for High-Ed. Must pay attention to the little things (like expiring links to photos or albums) - can get tedious and redundant where you need to fix links if you don't pay attention to these things in the beginning.

Vendor response

Thank you for sharing your experience with using Canto!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Honest review of Canto

Reviewed 3 months ago

We've had a good experience with Canto. The best part is the company listens to its users and creates new features based off of the input. I have been responsible for a number of features in recent releases.

Pros

Canto is very well designed and easy to navigate.

Cons

Everything can always be cheaper, but Canto prices are competitive.

Canto FAQs and common questions

Q. What type of pricing plans does Canto offer?

Canto has the following pricing plans:
Free Trial: Available


Q. Who are the typical users of Canto?

Canto has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Canto support?

Canto supports the following languages:
Chinese (Simplified), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Russian, Spanish, Swedish, Thai


Q. Does Canto support mobile devices?

Canto supports the following devices:
iPad, iPhone


Q. Does Canto offer an API?

Yes, Canto has an API available for use.


Q. What other apps does Canto integrate with?

Canto integrates with the following applications:
Microsoft SharePoint, Drupal, Microsoft Outlook, Dropbox Business, Adobe Premiere Pro, Microsoft PowerPoint, Zapier, Pinterest, OneDrive, Google Drive, Box, Microsoft Teams, Egnyte, WordPress, Twitter, Adobe InDesign, Slack, Adobe Photoshop, Vimeo Pro, Adobe Illustrator, Meta for Business, Mailchimp, Microsoft Word, Google Chrome


Q. What level of support does Canto offer?

Canto offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base

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