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MediaValet

Helping teams easily manage & share their marketing content

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(6)

MediaValet Reviews

Overall rating

4.7

/5

107

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.98/10

Reviews by rating

Pros and cons

With over 25,000 digital assets currently in my organizations library, this platform increased the ease of searching for specific and relevant assets to better their daily performance.
It allows for great asset sharing across the organization and gives us confidence that our assets are secure. The level of care that MediaValet provides to their clients in unparalleled.
How organized you can be with your assets. It easy to use and the customer support team is absolutely amazing.
Uploading server often fails or crashes when working with larger files. Error" or "Still Processing" screens are common with upload of larger files.
Cloud software is maybe more prone to issues and downtime then most of the fully offline Apple, Adobe and MS platform applications I use regularly.
In this moment I don't have something to dislike.
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107 reviews

Recommended

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Zach Y.

VP / COO

Media Production, 11-50 employees

Review source

Overall Rating

Vendor Experience is a Nightmare

Reviewed 2 years ago

Transcript

Zach Y.: Hi, my name is Zach. I am the creative director of my company. I would give MediaValet a three...

KM
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Katie M.

Computer Games, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quality content

Reviewed a year ago

I am amazed by the convenience it brings to our lives, I have been using it for a long time and recommend it to my colleagues.

Pros

Overall I saved time and money. Finding and accessing files is very easy, you can categorize everything.

Cons

It would be really helpful to download all the marked ones at once instead of downloading them one by one.

WH
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Wade H.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Much easier to share files within team

Reviewed 7 years ago

I work for a large healthcare marketing system. We have a fairly large marketing team spread across 2 states. When it comes to sharing resources, Media Valet has been a great asset. We can post a photo to MV and then our graphic designers can download it to do their production work. It has reduced the number of phone calls and back and forth emails when looking for a photo or other element. It has created a 'one-stop shopping' environment for our team.

Pros

Ease of use. The ability for the entire team to access and grab what they need.

Cons

N/A

Vendor response

Thanks for the kind words Wade. It's truly been a pleasure working with you and your team. With all the new features and integrations on our 2017 roadmap, we're looking forward to having another tremendous year! Cheers, David MacLaren, Founder & CEO.

SM
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Sarka M.

Dairy, 10,001+ employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Search Function

Reviewed 7 months ago
Pros

Well I like that I am able access intern content especially pictures easily.

Cons

I find that the searching function isn´t working propaly and I am not able to find what I am searching for quicly.

TW
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THERESA W.

Leisure, Travel & Tourism, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best marketing solutions out there!

Reviewed 4 years ago

Media Valet has been great for our business marketing. Searching for images, videos, illustrations via the various stock images sites was very time consuming. Using media valet has saved us the headache of seemingly endless searches. In addition, purchasing stock photos that may only be used a single time is expensive. Media Valet has saved us quite a bit in those fees.

Pros

Love that Media Valet saves us an enormous amount time and money! Files within are so organized that your search can be broken down by not only categories (photos, videos, logos etc) but also categories within categories! Also love that downloads of even the highest resolutions are quick and easy.

Cons

What I like least about it if I HAD to pick something would be if I have several large hi res files in a lightbox and want to download them in a zip file, it does take longer than downloading individually.

DH
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Danielle H.

Marketing and Advertising, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Global brand asset library is superior

Reviewed 2 years ago
Pros

All our global brand assets are kept with MediaValet for use across more than 30+ markets around the world. It’s the best asset library that I’ve ever worked with, easily accessible via keywords, languages and file types.

Cons

Seriously there isn’t anything I don’t like about the software. It works for what I require it for:-)

AL
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Amanda L.

Higher Education, 1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use product with amazing customer support team!

Reviewed 7 years ago

We switched to MediaValet from Extensis about a year ago. The transition was flawless and the customer support has been amazing. The cloud based system has helped out internal IT staff as well as allows us to access the images from anywhere! Great product!

Pros

Easy to use. Easy to implement. Very streamlined interface with lightbox function that helps us share images internally and with external vendors.

Cons

It does take a little bit of time to learn how to best import/organize the images. The process is well suited though and creates a great structure!

Vendor response

Thanks Amanda, we truly appreciate the kind words. We look forward to working with you and your team in 2017! Cheers, David MacLaren, Founder & CEO.

JJ
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John J.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fanstastic Product, Company and Support!

Reviewed 9 years ago

We are so happy to have found a solution that has a fantastic company backing it! Being a Microsoft shop, we knew that finding a .NET-based application would bode well with our SharePoint environment, however in the DAMS world, you just don't see anyone using that platform or Azure. Thankfully we found MediaValet! Having worked with a variety of DAMS in the past, I have a bit of experience in the...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you John. It's been fantastic working with you and your team. As a side note, we've thoroughly enjoyed learning about the almond industry and how you use media assets to both educated and inform everyone from almond growers to buyers. David MacLaren, Founder & CEO

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Erik U.

Real Estate, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The MediaValet DAM has allowed us to easily archive, organize, and share our library of images.

Reviewed 6 years ago

Dramatic improvements in accessibility and productivity for our marketing department.

Pros

Knowing our images are secure, searchable, and easily accessible from anywhere in the world. Plus, MediaValet's customer service is excellent and their team was incredibly helpful and supportive during the transfer of our files into the Digital Asset Management system.

Cons

Certain tweaks for easier usability will be helpful. Looking forward to an option to easily share a public lightbox link rather than sending to each unregistered user directly via email.

Vendor response

Hi Erik, thank you for your kind words and your feedback on how we can improve MediaValet for your team. Our Product Team has added your UX suggestions to our 2018 product roadmap. Please keep the feature ideas and UX suggestions coming : ) Cheers, David MacLaren, Founder and CEO.

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Simren D.

Nonprofit Organization Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for content management

Reviewed 7 months ago
Pros

Clean UI with an easy search function. The built in AI function categorizes images based on the image itself and not user inputted descriptions.

Cons

As of now, there are no cons that have stood out to me as a end user.

AR
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Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great concept

Reviewed 6 months ago

Overall my experience has been positive and I like MediaValet. I think more education for the people adding the materials could be beneficial, but that is not the fault of the product.

Pros

I love the concept of MediaValet. Having all of our approved and correctly-branded materials in one place makes it so much easier for users of the materials to know where to find marketing materials and know we are using the most up-to-date items.

Cons

I think it's a mix of how our company is using the metadata (not as well as we could) and the search function of MediaValet. When I perform searches I can occasionally get way too broad of results which makes performing the search futile.

AR
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Verified reviewer

Banking,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Full featured product and hands-on onboarding

Reviewed 5 years ago
Pros

We evaluated multiple cloud-based SaaS DAM solutions and in the end they're all pretty comparable. However, MediaValet's willingness to work with our unique needs and specific, pressing timelines shone through. The journey to full onboarding isn't 100% complete (the rest is on us), but their patience, guidance and thoughtful contribution makes them feel more like a partner and less like a commodity vendor. Additionally, they've made some light configurations that felt very bespoke, and even now, months in, we have a weekly touch base call to ensure any questions are answered, and potential workflow efficiencies or features can be leveraged.

Cons

The service interface feels slightly antiquated. Perhaps due for a UX rethink soon, as their consistent roadmap of features is rolled out.

AR
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Verified reviewer

Education Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very Strong Asset Management Platform

Reviewed 4 years ago

Very strong asset digital management. Although it's not perfect, I haven't seen or used anything better.

Pros

I like the ability to easily store, share, and organize assets in one central location. Furthermore it's easily accessible in the P.R.C., which is a big reason why my company uses it.

Cons

I hate that the interface isn't very touch friendly. I need to use the arrow and bar on the size to scroll and I need to click in the little white boxes to select assets, instead of just touching the icon with my finger on my touchscreen.

AK
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Adele K.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best DAM Solution

Reviewed 8 years ago

After having trials with other brands it was clear to us who had the better product and just so happened to be within budget. MediaValet has been incredible. During our decision process, we didn't feel pressured to close the deal or "hurry up". We were walked through all areas and even had great customer support during our trial with Sanjay. After moving forward with MediaValet, Raja, and Rob...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Adele. You and your team are truly amazing to work with : ) David MacLaren, Founder and CEO.

bt
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binita t.

Design, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing

Reviewed 5 years ago

its great and essential for a designer. when you dont have ideas you can browse your archive and be inspired or you can go directly to the folders of the art youre looking for

Pros

user friendly, and i can customize my folders to view the art i need

Cons

it is not wacom friendly so it means i have to keep switching to a mouse

CB
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Craig B.

Education Management, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Media Storage System

Reviewed 4 years ago

MediaValet is a significant upgrade over our previous use of dropbox and google drive.

Pros

Easy to use interface. Quick loading times. Works worldwide.

Cons

The lightbox system could be a little bit more user friendly and sometimes its a bit difficult to share assets.

DK
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David K.

Online Media, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Wonderful

Reviewed 10 months ago
Pros

MediaValet is a website design and marketing platform for the media and entertainment industry. It allows users to share, browse, manage, and share content. The program serves as a collaborative tool for both the client's and the designer's team. Using the platform, the team can manage projects, collaborate, and share assets. The product also has a social media component, making it easy to share content, find clients, and promote your work.

Cons

It is a very successful and stable software, in general it is flawless. I didn't have any problems and I was satisfied.

MH
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Meg H.

Education Management, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Media Valet is Great Solution for storing, organizing and sharing digital assets

Reviewed 4 years ago

We centralized our assets from various drop box files owned by various employees to one corporate shared site that can be shared by teammembers anywhere in the world..

Pros

Very easy to organize lots of files and file types in multiple ways, tag assets, fie assets and share assets. Look forward to adding various roles and degrees of access to streamline our business and be able to share account specific access with clients.

Cons

We have not yet figured out how to flag duplicate file entries.

BP
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Bradley P.

Review source

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  • Value for money
  • Ease of use
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Flawless interface

Reviewed 8 years ago

My favorite part of media valet is that there is no limit to my plethora of users. Other sites we have used in the office restrict the number we could have and it was really in issue. I believe they also back up all of the information so system crashes are never an issue or worry. Although I have no major dislikes or issues with the program overall, MediaValet has been extremely helpful with any small issues we come across. It seems they are mostly user error and they have been very patient with us as a company. Overall I think it has improved our organization and easy access to our full client roster. When we email links to our clients and execs, they have had zero problems with the MediaValet interface.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Bradley! We're glad you love our unlimited users policy, and yes, we do back up everything. Actually, we triple and geo replicate every asset uploaded to MediaValet. This ensures you'll never lose an asset ever again (at lease on our watch). David MacLaren, Founder and CEO.

RF
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Rebecca F.

Retail, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love having this for my new business!

Reviewed 7 months ago
Pros

My franchise uploads all of the approved content and I can edit it to my needs and liking. Super easy to use!

Cons

I've had no problems using the service. It could be a little more user friendly to make it easier to know what I'm looking for.

MR
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Megan R.

Higher Education, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great but could use a few tweaks

Reviewed 7 months ago

Its been good.

Pros

It's a beautiful product. Visually amazing.

Cons

When I am uploading large amounts of photos. More than 20 at a time. I really dislike that the thumbnails are sooooooo small. If they could be larger it would be helpful for adding metadata. Since they are so small I have to have another window open to be able to see the image Im adding metadata to.

NW
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Nancy W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A Big Improvement in Providing our Digital Assets!

Reviewed 7 years ago

We recently launched MediaValet to our internal and external audiences. It was so user-friendly and easy to use, that we did not even need to provide training sessions. We are now able to provide all of our logos, approved images, and videos all in one place for our travel agent partners. In a few short months, we already have a few hundred users and no complaints or requests for help. Our site is nicely organized, easy to browse and has a pleasant and professional appearance. This was a big improvement for our company and the way we provide our digital assets to our customers.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Nancy! I have to say, working with you and your team has been just a rewarding for us. Thank you for making everything we do so worthwhile. Cheers, David MacLaren, founder and CEO

OB
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Oritt B.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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MediaValet makes storing and sharing things, both externally and interally, extremely simple

Reviewed 8 years ago

Easy to use, functional, clean - exactly what we were looking for. Additionally, we had some concerns with the site not being iPhone friendly and with pop up videos not existing, and the MediaValet team addressed these concerns and added the exact features we requested in a very timely manner (not to mention they are a pleasure to work with!). MediaValet makes internal communication regarding these videos much simpler, with features such as multiple versions of a video we are working on, keywords, and expiration dates.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Oritt! We're ecstatic you like MediaValet, the responsiveness of our product team, and our overall good nature and friendliness ; ) This means a lot to us as we pride ourselves on the overall user experience we deliver. David MacLaren, Founder and CEO.

NM
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Nycky M.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly

Reviewed 7 months ago
Pros

It is easy to locate the information that I need and quickly download any documents or graphics.

Cons

It isn't very easy on the eyes, having a somewhat "dated" appearance. It has nothing to do with it's functionality though, but a more modern look might be more attractive for new users.

TL
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Teri L.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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What an awesome company and partner!

Reviewed 9 years ago

I have worked with Media Valet on the implementation of their system within the organization that I work. Sometimes it isn't just about the software, although that is unbelievably well thought out, but more importantly in this case, it is about the people who work there. True professionals, excellent communicators and they meet their commitments. There support model, training and implementation practice is very well thought out, deliberate and it works!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for being an amazing customer Teri. As you know, we're fanatical about delivering the absolute best support and training that's humanly possible - at all times. This is one of the main tenants of our business and something we'll never scrimp on. David MacLaren, Founder & CEO

GG
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Gary G.

Computer Hardware, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of uploading

Reviewed 4 years ago
Pros

I feel that it's easy to download and upload stuff direction into Mediavalet

Cons

Nothing I can really think about, perhaps add a quick download button