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Helping teams easily manage & share their marketing content
MediaValet Reviews
Pros and cons
Zach Y.
Aaron M.
107 reviews
Recommended
Zach Y.
VP / COO
Media Production, 11-50 employees
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Zach Y.: Hi, my name is Zach. I am the creative director of my company. I would give MediaValet a three...
Katie M.
Computer Games, 51-200 employees
Used daily for 2+ years
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I am amazed by the convenience it brings to our lives, I have been using it for a long time and recommend it to my colleagues.
Overall I saved time and money. Finding and accessing files is very easy, you can categorize everything.
It would be really helpful to download all the marked ones at once instead of downloading them one by one.
Wade H.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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I work for a large healthcare marketing system. We have a fairly large marketing team spread across 2 states. When it comes to sharing resources, Media Valet has been a great asset. We can post a photo to MV and then our graphic designers can download it to do their production work. It has reduced the number of phone calls and back and forth emails when looking for a photo or other element. It has created a 'one-stop shopping' environment for our team.
Ease of use. The ability for the entire team to access and grab what they need.
N/A
Thanks for the kind words Wade. It's truly been a pleasure working with you and your team. With all the new features and integrations on our 2017 roadmap, we're looking forward to having another tremendous year! Cheers, David MacLaren, Founder & CEO.
Sarka M.
Dairy, 10,001+ employees
Used monthly for less than 6 months
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Well I like that I am able access intern content especially pictures easily.
I find that the searching function isn´t working propaly and I am not able to find what I am searching for quicly.
THERESA W.
Leisure, Travel & Tourism, 11-50 employees
Used weekly for 2+ years
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Media Valet has been great for our business marketing. Searching for images, videos, illustrations via the various stock images sites was very time consuming. Using media valet has saved us the headache of seemingly endless searches. In addition, purchasing stock photos that may only be used a single time is expensive. Media Valet has saved us quite a bit in those fees.
Love that Media Valet saves us an enormous amount time and money! Files within are so organized that your search can be broken down by not only categories (photos, videos, logos etc) but also categories within categories! Also love that downloads of even the highest resolutions are quick and easy.
What I like least about it if I HAD to pick something would be if I have several large hi res files in a lightbox and want to download them in a zip file, it does take longer than downloading individually.
Danielle H.
Marketing and Advertising, self-employed
Used daily for 2+ years
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All our global brand assets are kept with MediaValet for use across more than 30+ markets around the world. It’s the best asset library that I’ve ever worked with, easily accessible via keywords, languages and file types.
Seriously there isn’t anything I don’t like about the software. It works for what I require it for:-)
Amanda L.
Higher Education, 1,001-5,000 employees
Used daily for 1-2 years
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We switched to MediaValet from Extensis about a year ago. The transition was flawless and the customer support has been amazing. The cloud based system has helped out internal IT staff as well as allows us to access the images from anywhere! Great product!
Easy to use. Easy to implement. Very streamlined interface with lightbox function that helps us share images internally and with external vendors.
It does take a little bit of time to learn how to best import/organize the images. The process is well suited though and creates a great structure!
Thanks Amanda, we truly appreciate the kind words. We look forward to working with you and your team in 2017! Cheers, David MacLaren, Founder & CEO.
John J.
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We are so happy to have found a solution that has a fantastic company backing it! Being a Microsoft shop, we knew that finding a .NET-based application would bode well with our SharePoint environment, however in the DAMS world, you just don't see anyone using that platform or Azure. Thankfully we found MediaValet! Having worked with a variety of DAMS in the past, I have a bit of experience in the...
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Thank you John. It's been fantastic working with you and your team. As a side note, we've thoroughly enjoyed learning about the almond industry and how you use media assets to both educated and inform everyone from almond growers to buyers. David MacLaren, Founder & CEO
Erik U.
Real Estate, 11-50 employees
Used weekly for 6-12 months
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Dramatic improvements in accessibility and productivity for our marketing department.
Knowing our images are secure, searchable, and easily accessible from anywhere in the world. Plus, MediaValet's customer service is excellent and their team was incredibly helpful and supportive during the transfer of our files into the Digital Asset Management system.
Certain tweaks for easier usability will be helpful. Looking forward to an option to easily share a public lightbox link rather than sending to each unregistered user directly via email.
Hi Erik, thank you for your kind words and your feedback on how we can improve MediaValet for your team. Our Product Team has added your UX suggestions to our 2018 product roadmap. Please keep the feature ideas and UX suggestions coming : ) Cheers, David MacLaren, Founder and CEO.
Simren D.
Nonprofit Organization Management, 201-500 employees
Used daily for 6-12 months
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Clean UI with an easy search function. The built in AI function categorizes images based on the image itself and not user inputted descriptions.
As of now, there are no cons that have stood out to me as a end user.
Verified reviewer
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 6 months
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Overall my experience has been positive and I like MediaValet. I think more education for the people adding the materials could be beneficial, but that is not the fault of the product.
I love the concept of MediaValet. Having all of our approved and correctly-branded materials in one place makes it so much easier for users of the materials to know where to find marketing materials and know we are using the most up-to-date items.
I think it's a mix of how our company is using the metadata (not as well as we could) and the search function of MediaValet. When I perform searches I can occasionally get way too broad of results which makes performing the search futile.
Verified reviewer
Banking,
Used daily for 6-12 months
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We evaluated multiple cloud-based SaaS DAM solutions and in the end they're all pretty comparable. However, MediaValet's willingness to work with our unique needs and specific, pressing timelines shone through. The journey to full onboarding isn't 100% complete (the rest is on us), but their patience, guidance and thoughtful contribution makes them feel more like a partner and less like a commodity vendor. Additionally, they've made some light configurations that felt very bespoke, and even now, months in, we have a weekly touch base call to ensure any questions are answered, and potential workflow efficiencies or features can be leveraged.
The service interface feels slightly antiquated. Perhaps due for a UX rethink soon, as their consistent roadmap of features is rolled out.
Verified reviewer
Education Management, 201-500 employees
Used daily for 1-2 years
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Very strong asset digital management. Although it's not perfect, I haven't seen or used anything better.
I like the ability to easily store, share, and organize assets in one central location. Furthermore it's easily accessible in the P.R.C., which is a big reason why my company uses it.
I hate that the interface isn't very touch friendly. I need to use the arrow and bar on the size to scroll and I need to click in the little white boxes to select assets, instead of just touching the icon with my finger on my touchscreen.
Adele K.
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After having trials with other brands it was clear to us who had the better product and just so happened to be within budget. MediaValet has been incredible. During our decision process, we didn't feel pressured to close the deal or "hurry up". We were walked through all areas and even had great customer support during our trial with Sanjay. After moving forward with MediaValet, Raja, and Rob...
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Thank you Adele. You and your team are truly amazing to work with : ) David MacLaren, Founder and CEO.
binita t.
Design, 51-200 employees
Used daily for 1-2 years
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its great and essential for a designer. when you dont have ideas you can browse your archive and be inspired or you can go directly to the folders of the art youre looking for
user friendly, and i can customize my folders to view the art i need
it is not wacom friendly so it means i have to keep switching to a mouse
Craig B.
Education Management, 501-1,000 employees
Used daily for 1-2 years
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MediaValet is a significant upgrade over our previous use of dropbox and google drive.
Easy to use interface. Quick loading times. Works worldwide.
The lightbox system could be a little bit more user friendly and sometimes its a bit difficult to share assets.
David K.
Online Media, 501-1,000 employees
Used daily for less than 6 months
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MediaValet is a website design and marketing platform for the media and entertainment industry. It allows users to share, browse, manage, and share content. The program serves as a collaborative tool for both the client's and the designer's team. Using the platform, the team can manage projects, collaborate, and share assets. The product also has a social media component, making it easy to share content, find clients, and promote your work.
It is a very successful and stable software, in general it is flawless. I didn't have any problems and I was satisfied.
Meg H.
Education Management, 201-500 employees
Used weekly for 1-2 years
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We centralized our assets from various drop box files owned by various employees to one corporate shared site that can be shared by teammembers anywhere in the world..
Very easy to organize lots of files and file types in multiple ways, tag assets, fie assets and share assets. Look forward to adding various roles and degrees of access to streamline our business and be able to share account specific access with clients.
We have not yet figured out how to flag duplicate file entries.
Bradley P.
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My favorite part of media valet is that there is no limit to my plethora of users. Other sites we have used in the office restrict the number we could have and it was really in issue. I believe they also back up all of the information so system crashes are never an issue or worry. Although I have no major dislikes or issues with the program overall, MediaValet has been extremely helpful with any small issues we come across. It seems they are mostly user error and they have been very patient with us as a company. Overall I think it has improved our organization and easy access to our full client roster. When we email links to our clients and execs, they have had zero problems with the MediaValet interface.
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Thank you Bradley! We're glad you love our unlimited users policy, and yes, we do back up everything. Actually, we triple and geo replicate every asset uploaded to MediaValet. This ensures you'll never lose an asset ever again (at lease on our watch). David MacLaren, Founder and CEO.
Rebecca F.
Retail, 1-10 employees
Used weekly for 6-12 months
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My franchise uploads all of the approved content and I can edit it to my needs and liking. Super easy to use!
I've had no problems using the service. It could be a little more user friendly to make it easier to know what I'm looking for.
Megan R.
Higher Education, 501-1,000 employees
Used daily for less than 6 months
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Its been good.
It's a beautiful product. Visually amazing.
When I am uploading large amounts of photos. More than 20 at a time. I really dislike that the thumbnails are sooooooo small. If they could be larger it would be helpful for adding metadata. Since they are so small I have to have another window open to be able to see the image Im adding metadata to.
Nancy W.
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We recently launched MediaValet to our internal and external audiences. It was so user-friendly and easy to use, that we did not even need to provide training sessions. We are now able to provide all of our logos, approved images, and videos all in one place for our travel agent partners. In a few short months, we already have a few hundred users and no complaints or requests for help. Our site is nicely organized, easy to browse and has a pleasant and professional appearance. This was a big improvement for our company and the way we provide our digital assets to our customers.
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Thanks Nancy! I have to say, working with you and your team has been just a rewarding for us. Thank you for making everything we do so worthwhile. Cheers, David MacLaren, founder and CEO
Oritt B.
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Easy to use, functional, clean - exactly what we were looking for. Additionally, we had some concerns with the site not being iPhone friendly and with pop up videos not existing, and the MediaValet team addressed these concerns and added the exact features we requested in a very timely manner (not to mention they are a pleasure to work with!). MediaValet makes internal communication regarding these videos much simpler, with features such as multiple versions of a video we are working on, keywords, and expiration dates.
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Thanks Oritt! We're ecstatic you like MediaValet, the responsiveness of our product team, and our overall good nature and friendliness ; ) This means a lot to us as we pride ourselves on the overall user experience we deliver. David MacLaren, Founder and CEO.
Nycky M.
Nonprofit Organization Management, 11-50 employees
Used monthly for 1-2 years
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It is easy to locate the information that I need and quickly download any documents or graphics.
It isn't very easy on the eyes, having a somewhat "dated" appearance. It has nothing to do with it's functionality though, but a more modern look might be more attractive for new users.
Teri L.
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I have worked with Media Valet on the implementation of their system within the organization that I work. Sometimes it isn't just about the software, although that is unbelievably well thought out, but more importantly in this case, it is about the people who work there. True professionals, excellent communicators and they meet their commitments. There support model, training and implementation practice is very well thought out, deliberate and it works!
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Thanks for being an amazing customer Teri. As you know, we're fanatical about delivering the absolute best support and training that's humanly possible - at all times. This is one of the main tenants of our business and something we'll never scrimp on. David MacLaren, Founder & CEO
Gary G.
Computer Hardware, 1,001-5,000 employees
Used weekly for 1-2 years
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I feel that it's easy to download and upload stuff direction into Mediavalet
Nothing I can really think about, perhaps add a quick download button
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