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MoonMail Pricing, Features, Reviews and Alternatives

MoonMail product overview

Price starts from

$

19.99

/momonth
Per Feature

What is MoonMail?

MoonMail is an Email Marketing Software Platform to send Email Marketing Newsletters in the easiest way, it’s so simple to use that your grandma could probably do it. Create, design and analyze your email marketing campaigns in minutes. Send unlimited campaigns to unlimited subscribers and monitor the performance instantly with detailed graphics.

Key benefits of using MoonMail

  • Build responsive custom templates in minutes with a drag and drop editor.

  • Store unlimited number of recipients/subscribers.

  • See real-time analytics to track the performance and success of campaigns.

  • Send unlimited campaigns with custom sender address.

  • Optional: Connect your own AWS/SES account.

  • Email verification email and list cleaning.

  • Personalize your campaigns with Liquid markup syntax.

  • Live chat support in more than 10 languages.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Chat
    FAQs/Forum
    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Documentation
    Webinars

    MoonMail pricing information

    Value for money

    4.5

    /5

    133

    Price starts from

    $

    19.99

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    MoonMail features

    Functionality

    4.3

    /5

    133
    Total Features40 4 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Reporting & Statistics
    Activity Dashboard
    Customizable Templates
    Campaign Analytics
    Template Management

    MoonMail users reviews

    Overall rating

    4.5

    /5

    133

    Positive reviews

    86%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.27/10
    Rating distribution

    5

    4

    3

    2

    1

    92

    22

    10

    7

    2

    Pros
    A digital and print magazine thrives on exposure and Moonmail is an excellent vehicle to help us expand our reach at an affordable price. The ease of use was great, and the learning curve simple.

    CL

    Chris L.

    I love that is cheap, its pricing is really good, it has a bunch of integrations, through zapier (which is free, but can require a paid plan depending on your usage).

    Angelica C.

    The free plan is amazing and works perfectly like the other paid plans. A very good customer support, support answers questions within few minutes.

    AR

    Anonymous Reviewer

    Cons
    Illegally charged after multiple requests to cancel account. I don't recommend this software.

    CC

    Christy C.

    A lot of small bugs and no direct connection with Mailchimp. Automation possibilities also quite weak.

    Roy S.

    We analysed and found out that Moonmail in not able to deliver these messages. They jsut end up in Spam.

    MK

    Markus K.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Mailchimp is nothing compared to Moonmail

    Reviewed 3 years ago

    Overall happiness and less frustration than any other auto-responder for starters. The ease of use and straight forward dashboard is nice on the eyes and there's a template marketplace in case you aren't feeling creative. Pretty awesome product if you ask me.

    Pros

    First and foremost, Mailchimp, aweber, constant contact etc... are so restrictive when you want to upload a list. Or, you have to pay exorbitant amounts just to upload the contacts, even if you don't use them in certain campaigns. With Moonmail, I haven't experienced any of that. Granted I'm new to the service but from what I've found, it's the best option out there.

    Cons

    There's nothing really at the moment other than I wish I had found it sooner. I've dealt with pretty much every auto-responder out there and it's more than frustrating when all you are trying to do is communicate with your list and not be charge an arm and a leg or be restricted on what you upload.

    Vendor response

    Thanks!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Much better than mailchimp

    Reviewed 2 years ago

    Just excellent

    Pros

    The customer service and chat function are simply excellent. The folks at moonmail are friendly, patient with actual customer service. Unlike their main competitor they are not condescending and never once was i told to 'find the solution myself'.

    Cons

    Not as easy to use as mailchimp but the customer service is so good with someone walking through that it's not actually a real problem.

    Vendor response

    thanks!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    MoonMail Review

    Reviewed 2 years ago

    Good features , very new platform and technology but open source code was not really open source

    Pros

    Integration with AWS , Serverless lambada architecture , open source code base , features specially some cutting edge planned features

    Cons

    Open source code not updated uses outdated serverless framework , very tough to get it working almost had to rewrite major part of the code

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Lovely alternative to Mailchimp

    Reviewed 2 years ago

    The only reason I cannot stick with it is Amazon's SES really strict policies that keep banning me.

    Pros

    I love that is cheap, its pricing is really good, it has a bunch of integrations, through zapier (which is free, but can require a paid plan depending on your usage). It has regular nice features like automation, but that's it.

    Cons

    It does not offer any option if you suddenly can't use Amazon SES anymore. Also, the branding on the email footer is a bit ridiculous in paid plans.

    Vendor response

    thanks!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    My moon mail experience

    Reviewed 2 years ago

    I had many of my accounts compromised by this person and daily I struggled to regain access to my own accounts and thank God for moon mail helping me by synconizing many of my apps so I can get back what is mine

    Pros

    How it works well with many of my other apps and how it integrates very smoothly without the hassle

    Cons

    Honestly can not think of anything so far I enjoy it alot

    MoonMail FAQs and common questions

    MoonMail has the following pricing plans:
    Starting from: $19.99/month
    Pricing model: Free, Subscription
    Free Trial: Available


    MoonMail has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    MoonMail supports the following languages:
    Spanish, Portuguese, Italian, German, English, French


    Yes, MoonMail has an API available for use.


    MoonMail integrates with the following applications:
    Zapier, IFTTT, Shopify


    MoonMail offers the following support options:
    24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk, Phone Support

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