The ease at which we can create a beautifully branded, interactive, electronic document is amazing. We use PageTiger in our onboarding process allowing us to present a lot of information to new hires in a organized, professional, high-quality manner that is easy for the new joiner to use. There is so much flexibility in the design that we are branching out and using it for corporate updates to all employees. The way in which information is presented using PageTiger is so inviting and easy to use. It looks like we had a team of designers spending weeks to put these documents together and in reality it only takes one person a day or two to put it all together.
There is nothing that I don't like about PageTiger. It is easy to use, it is inexpensive, it produces the highest quality documents. There is nothing not to like.
Thank you for taking the time to review PageTiger and for such glowing feedback. It's absolutely wonderful to hear.
We're thrilled to hear you're having such a fantastic experience of using our software for your new starter content. Long may it continue!
What got my immediate attention was the capability to produce great looking documents that an audience can interact with, but what I like most is not the software itself, its the fantastic support services provided by the Page Tiger team. Their software is great, but their customer service is first class. Even if a competitor could bring a product to market with a few extra bells and whistles (which I don't think they will) unless they could beat the service I have received from the team I wouldn't be going anywhere else.
I am probably working at the edges of the software's capability, so anything I find I don't like about it, most customers probably haven't even discovered yet. Rather than "like least", It's more of a case of what I'd like more of. The guys at Page Tiger know what they are and they are usually pretty good at making them happen.
Thank you for for taking the time to review PageTiger and for all your support over the past few years.
We are thrilled not only with your comments, but with all the incredibly useful feedback you have given us. You are such a fantastic advocate for PageTiger!
Thank you too for mentioning our team. After our product our people are our greatest strength, so it's wonderful to hear this.
So glad we've got this software, it has made a massive difference to the way we have been able to communicate with our staff during lockdown, and those furloughed. The staff are very professional, friendly and helpful, and were very to quick to solve a problem I had (totally of my own making!). Highly recommend. The example documents and templates are brilliant for giving ideas.
It is very easy to use, and easy to pick up the things I didn't know. The format is fantastic, it looks really professional, and is simple to cascade to staff, even those who have been furloughed. It can be used for so many different things, and can make even the driest content much more user friendly and interactive. We are using it more and more, from induction packs, to policies, communications and training manuals
It would be good to be able to allow end users to enter free text rather than just selecting options, making it easier to get robust feedback. Also, although the templates are easy to use, it would be useful to be able to swap some aspects, such as inserting text or our logo instead of an icon for example.
Thank you Emma for your kind comments about PageTiger. Pleased we've been able to help!
Likelihood to recommend: 10/10
I use this software for our onboarding booklet. It is really helpful and saves my time a lot. No more printed papers, a lot easier for younger generations who are accustomed with smartphones and technologies. A little bit difficult for older generations though.
I cannot access my account from a different computer. They will send you an email and you need to access your account through the link they sent you. Problem is sometimes I am using a computer with a different account, so the Outlook email will not be mine (for ex. my colleague start the computer with her account, which will make me unable to access my email account from that computer).
Thank you for your comments.
To ensure the security of customer data we have to verify each user before they login from an unknown computer. And logins cannot be shared. Again, it's all about security in a digital world.
However, we're planning to meet with your global team to look at how we can streamline global systems for 2019 to allow more user logins.
Meanwhile, thank you for using PageTiger.
Likelihood to recommend: 7/10
It's not the software its the payment process. It is awful. Since October 2019 we have been trying to resolve paying Page Tiger with little or no response until [SENSITIVE CONTENT HIDDEN] came along and resolved the problem straight away. We received countless emails regarding what we apparently owed by the support team email address but a lot of the invoices made no sense. I spent half a day trying to work out what we owed an then once i had sorted it no one from Page Tiger returned by emails except [SENSITIVE CONTENT HIDDEN] who is super helpful, friendly and a credit to Page Tiger as a new manager. We essentially needed one invoice for 30/32 users instead of 10 different invoices and not all of them made sense. We've eventually received this invoice, but the support team never responded to our emails sent throughout this year and kept sending unneccary emails; which wasted our time. I wouldnt be surprised if you were owed more money because the system doesn't stop people from creating an account without a PO number. What you should do is turn off the invoice notifications and when anyone is set up, create an invoice for 30 licenses await the PO number (which confirms payment has been approved) then the users should be added. Otherwise you have no way of monitorying this. Despite [SENSITIVE CONTENT HIDDEN] background, she listens to all of your concerns and takes these onboard in order to provide excellent customer service. She's also very easy to work with. Thanks for sorting our issues :)
My colleagues advise me the software is relatively easy to use and the finished result looks great.
How the invoices are automated from the system and you cannot stop these emails being sent to the main account holder. There should be an option in place to turn off automated invoices and someone manually work this out. There is no surviellance on users so I expect your team have no idea whats owed to them.
Thank you Lauren for your review. Great that you are enjoying the product and the service provided.
Likelihood to recommend: 9/10
Author and Administrator accounts are charged as an annual subscription. PageTiger offers a selection of pre-built TigerPacks, or users can create their own bespoke quote.