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RAY Logo

SaaS-based reputation management software for all entities

Table of Contents

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RAY - 2026 Pricing, Features, Reviews & Alternatives

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RAY overview

What is RAY?

RAY is a multilingual program that gives organizations the tools to track the reputation of their business or products and stay updated with trends. Marketing managers and staff members can formulate various customer surveys and automatically send them to customers. The platform enables individuals to use different social media platforms and email services to maximize their reach and get extensive reviews. It also allows marketing teams to review specific user segments.

The software enables marketing and public relations personnel to react immediately to reviews through instant review notifications. Employees can reply to comments and critics from blogs, media, and social networks to minimize damage or address customer needs and inquiries. It helps the company maintain its reputation and gain new customers. RAY also helps customer care units save time when replying to customers on Google My Business or Facebook.

Key benefits of using RAY

Get authentic 5 star reviews on Google for your brand
Rank higher in Google, local searches, and maps
Survey customers to get more positive REVIEWS
Audit the operation of brand locations and franchisees
Track employee performance
Measure your brand NPS

Starting price

49per user /
per month

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RAY’s user interface

Ease of use rating:

RAY reviews

Overall rating

4.9

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

9

1

0

0

0

Who uses RAY?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Food & Beverages
Sports
Government Administration
Marketing and Advertising

Use cases

Review Management
Customer Experience
Customer Loyalty
Customer Satisfaction
Reputation Management

RAY's key features

Most critical features, based on insights from RAY users:

Response management
Review monitoring
Review request
Negative feedback management
Dashboard
Campaign management

All RAY features

Features rating:

API
Customer database
Customer experience management
Surveys & feedback
Customizable templates
Email marketing
Sentiment analysis
Review notification
Social sharing
NPS survey structure
Offline response collection
Real-Time notifications
Reporting/Analytics
Review sharing
SMS messaging
Social media integration
Support audio/images/video
Text analysis
URL customization
Visual analytics
Multi-Location
Multi-Language
Monitoring
Mobile survey
Keyword tracking
Gamification
Feedback management
Data import/export
Customer surveys
Customer segmentation
Customer profiles
CRM
Activity tracking
Activity dashboard

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RAY pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

49

/user

Per month

Professional

99

Premium

149

User opinions about RAY price and value

Value for money rating:

RAY support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Knowledge Base

Training options

Live Online
Webinars
Documentation
Videos

RAY FAQs

Q. What type of pricing plans does RAY offer?

RAY has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of RAY?

RAY has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does RAY support?

RAY supports the following languages:
English, Portuguese, Spanish


Q. Does RAY offer an API?

No, RAY does not have an API available.


Q. What level of support does RAY offer?

RAY offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base

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