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Referral Rock Pricing, Features, Reviews and Alternatives

Referral Rock product overview

Price starts from

200

Per month

Flat Rate

What is Referral Rock?

Referral and affiliate marketing on autopilot – more referrals, lower cost to acquire customers. Make it easy for your customers to discover, join, and share.

Key benefits of using Referral Rock

  • Customize the program to match your brand. Create a personalized advocate experience with full control over design, copy, creative, and messaging, and offer custom rewards that motivate and align with your brand.


  • Integrate with your existing systems and workflows, including multi-step and transactional sales processes. Track and capture referrals wherever they engage. Build into your website, marketing channels, and customer touch points.


  • Manage impact as you scale. Easily measure the ROI of word-of-mouth marketing. See real-time stats and detailed reporting. Optimize and refine your program to grow faster.


  • Less work with automations and integrations. No more crunching data on spreadsheets. Streamline your referral process with built-in automations.


  • Best advocate experience – easy to join, share, and engage. Access quick-start templates and instant sharing. Make it easy for customers to refer others without worrying about what to say.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Webinars

    Referral Rock pricing information

    Value for money

    4.5

    /5

    55

    Starting from

    200

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Referral Rock features

    Functionality

    4.3

    /5

    55

    Total features

    54

    2 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Reporting & Statistics
    Activity Dashboard
    Third Party Integrations
    Data Import/Export
    Customizable Templates

    Functionality contenders

    Referral Rock users reviews

    Overall Rating

    4.5

    /5

    55

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    35

    15

    4

    0

    1

    Pros
    The software is easy to use and we like the ability to generate reports within the Admin dashboard. It is very reliable for our users.
    Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.
    It was so easy to design and set up our own program. It looks amazing and there is a sticky link on every page that a member uses giving them a great opportunity to refer friends and earn points.
    Cons
    The main drawback that I have encountered is the inability to edit the contact details of a referrer or to complete delete one if necessary.
    Unfortunately, there was no available support in the Australian time zone which made it a challenge but hardly a con.
    People trust referrals but hate using the correct link.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    The team is amazing. I'm far from a computer wizard. They have made it super easy.

    Reviewed 5 years ago
    Pros

    Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.

    Cons

    It's not really a con but better artwork would be nice. But you have the option to upload your own work.

    Vendor response

    Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Outstanding customer service

    Reviewed 2 years ago

    Our overall experience has been amazing, from the moment that we indicated we were interested in the platform we have pleasantly surprised by the platform and the customer service. I have worked with many platforms with customer service centres outside of Australia and this is the best experience we have ever experienced.

    Pros

    The Referral Rock platform is a simple off the shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform in our branding.

    Cons

    Unfortunately, there was no available support in the Australian time zone which made it a challenge but hardly a con.

    Vendor response

    Thank you for the kind words! Glad we can raise the bar on customer service outside of Australia.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Software Feels Like It's In Development Phase

    Reviewed a year ago

    I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's glitches and broken functionality everywhere. It will likely work for what we're hoping to do, but I'm disapointed in the overall experience.

    Pros

    I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for.

    Cons

    I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Exactly what EVERY software company should strive to be like!

    Reviewed 5 years ago
    Pros

    The list is extensive! Their integrations, their obsession to be on the leading edge of their niche, the overall customizability, and flexibility, WITHOUT being locked into a long-term contract. I think what's overall best about my experience is that they give you a 15-day trial to literally try almost every feature. Not only that, they came alongside (While still being a trial customer = no money...

    Cons

    The ONLY thing I would like to see is an app for people to download and keep logged in on. But I'm sure that will come with time.

    Vendor response

    Thanks Shaun. Glad you had a great experience in the buying process!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Your Success is Their Success

    Reviewed 5 years ago
    Pros

    In 2016, we did a deep analysis of our Word-of-Mouth marketing and found it to be one of our most profitable lead gen channels. So, we began the hunt to find a referral program software company who could rally behind us just as our customers do. After speaking with more than 4 other companies, we signed on with Referral Rock. Why? For a few reasons: Price is competitive for what you...

    Cons

    The only con would be their reporting its limited.

    Vendor response

    Joanna, thank you for the kind review. Glad we can help you get all of this up and running! Excited to see you guys continue to kill it with referrals!

    Referral Rock FAQs and common questions

    Q. What type of pricing plans does Referral Rock offer?

    Referral Rock has the following pricing plans:
    Starting from: $200.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Referral Rock?

    Referral Rock has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Referral Rock support?

    Referral Rock supports the following languages:
    English


    Q. Does Referral Rock offer an API?

    Yes, Referral Rock has an API available for use.


    Q. What other apps does Referral Rock integrate with?

    Referral Rock integrates with the following applications:
    WooCommerce, Campaign Monitor, ActiveCampaign, Zapier, Unbounce, Shift4Shop, Acuity Scheduling, Drift, WordPress, Stripe, Squarespace, Typeform, Leadpages, Mailchimp, HubSpot CRM, Intercom, BigCommerce, Shopify


    Q. What level of support does Referral Rock offer?

    Referral Rock offers the following support options:
    FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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