Referral Rock Pricing, Features, Reviews and Alternatives

Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.

It's not really a con but better artwork would be nice. But you have the option to upload your own work.

Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.

The Referral Rock platform is a simple off the shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform in our branding.

Unfortunately, there was no available support in the Australian time zone which made it a challenge but hardly a con.

Thank you for the kind words! Glad we can raise the bar on customer service outside of Australia.

I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for.

I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on.

The list is extensive! Their integrations, their obsession to be on the leading edge of their niche, the overall customizability, and flexibility, WITHOUT being locked into a long-term contract. I think what's overall best about my experience is that they give you a 15-day trial to literally try almost every feature. Not only that, they came alongside (While still being a trial customer = no money...

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The ONLY thing I would like to see is an app for people to download and keep logged in on. But I'm sure that will come with time.

Thanks Shaun. Glad you had a great experience in the buying process!

In 2016, we did a deep analysis of our Word-of-Mouth marketing and found it to be one of our most profitable lead gen channels. So, we began the hunt to find a referral program software company who could rally behind us just as our customers do. After speaking with more than 4 other companies, we signed on with Referral Rock. Why? For a few reasons: Price is competitive for what you...

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The only con would be their reporting its limited.

Joanna, thank you for the kind review. Glad we can help you get all of this up and running! Excited to see you guys continue to kill it with referrals!