App comparison
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Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
55
Starting from
200
Per month
Flat Rate
Value for money contenders
Functionality
4.3
/5
55
Total features
54
2 categories
Functionality contenders
Overall Rating
4.5
/5
55
Positive reviews
35
15
4
0
1
Overall rating contenders
Brett P.
Verified reviewer
Used daily for 6-12 months
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Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.
It's not really a con but better artwork would be nice. But you have the option to upload your own work.
Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.
Sarah M.
Mechanical or Industrial Engineering, 51-200 employees
Used other for less than 6 months
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Our overall experience has been amazing, from the moment that we indicated we were interested in the platform we have pleasantly surprised by the platform and the customer service. I have worked with many platforms with customer service centres outside of Australia and this is the best experience we have ever experienced.
The Referral Rock platform is a simple off the shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform in our branding.
Unfortunately, there was no available support in the Australian time zone which made it a challenge but hardly a con.
Thank you for the kind words! Glad we can raise the bar on customer service outside of Australia.
Amber A.
Financial Services, 1-10 employees
Used daily for less than 6 months
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I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's glitches and broken functionality everywhere. It will likely work for what we're hoping to do, but I'm disapointed in the overall experience.
I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for.
I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on.
Shaun D.
Used daily for less than 6 months
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The list is extensive! Their integrations, their obsession to be on the leading edge of their niche, the overall customizability, and flexibility, WITHOUT being locked into a long-term contract. I think what's overall best about my experience is that they give you a 15-day trial to literally try almost every feature. Not only that, they came alongside (While still being a trial customer = no money...
The ONLY thing I would like to see is an app for people to download and keep logged in on. But I'm sure that will come with time.
Thanks Shaun. Glad you had a great experience in the buying process!
Joanna E.
Used daily for less than 6 months
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In 2016, we did a deep analysis of our Word-of-Mouth marketing and found it to be one of our most profitable lead gen channels. So, we began the hunt to find a referral program software company who could rally behind us just as our customers do. After speaking with more than 4 other companies, we signed on with Referral Rock. Why? For a few reasons: Price is competitive for what you...
The only con would be their reporting its limited.
Joanna, thank you for the kind review. Glad we can help you get all of this up and running! Excited to see you guys continue to kill it with referrals!
Q. What type of pricing plans does Referral Rock offer?
Referral Rock has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Referral Rock?
Referral Rock has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Referral Rock support?
Referral Rock supports the following languages:
English
Q. Does Referral Rock offer an API?
Yes, Referral Rock has an API available for use.
Q. What other apps does Referral Rock integrate with?
Referral Rock integrates with the following applications:
WooCommerce, Campaign Monitor, ActiveCampaign, Zapier, Unbounce, Shift4Shop, Acuity Scheduling, Drift, WordPress, Stripe, Squarespace, Typeform, Leadpages, Mailchimp, HubSpot CRM, Intercom, BigCommerce, Shopify
Q. What level of support does Referral Rock offer?
Referral Rock offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat