Reputation management software ( 4.95/ 5 20 reviews) 26 Alternatives to Rize Reviews
Explore a recommended list of Rize Reviews alternatives for your business in 2020. Compare alternatives to Rize Reviews side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Online reviews and reputation management software
What users mention about ReviewInc See all reviews It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation. The reporting features are amazing, customization features are awesome. Additionally, we have had customers come in and try and haggle over prices and even threaten to give us bad reviews if we don't give them what they want.
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews The return on investment has been outstanding. Swell is an awesome company to work with. Ease of use and immediate results. Customer support is very helpful and want you to succeed. Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients.
Performance management solution for sales & marketing calls
What users mention about CallSource See all reviews The representative is my favorite, she is encouraging and nice and I have noticed that without even trying, I am doing better because I think about it more often. Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business. When I was first introduced to the company I was super excited about all the features, the benefits and the fact that it would minimize the amount of calls that I would have to listen to.
Reputation management tool for generating reviews
Reputation management & patient communication for healthcare
What users mention about Doctible See all reviews Doctible makes it so easy for our patients to leave online reviews. I love the dashboard, as well as having the opportunity to respond to feedback and resolve any issues patients might've had. Doctible is intuitive, amazing and sooo helpful to a new start up like us! the Value in the reviews and being able to reach out to patients quickly is amazing. The customer support is superb. We are very pleased with the product and service it provides.
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews We are pleased with the ability to invite folks to review and grateful for those who have. We wish we could make it easier for more folks to participate. It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with. If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
Local SEO for multi-location brands
SEO optimized local pages, locators & mobile screens
What users mention about Yext See all reviews Yext has been great with customer support and caring about my needs. The sales team has been very helpful whenever I have a question. Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training.
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract. It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results. I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.
Reputation marketing with reviews, social & SEO tools
What users mention about NiceJob See all reviews Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. Nice Job integrates perfectly with my scheduling software so it makes receiving reviews very easy. Customer Service is top notch. Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. The ease of use is one of the best features other than the integration to different POS systems and Google. The new Google Analytics is awesome and Inbox is one of my favorite features. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews.
All-in-one management software built for small business
What users mention about Thryv See all reviews Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever. When I first heard of thryv it was my first time hearing crm, I had no idea how useful of a tool a good crm is, after good research I went with thryv and have loved it since. I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful.
Multi-channel social media marketing
Reputation management and review monitoring tool for firms
Review generation and reputation management software
Cloud-based local marketing platform for small businesses
Reputation & review management
Social & reputation management for multi-location companies
What users mention about SOCi See all reviews I am very happy with what SOCI does to help my team save time on our marketing outreach. I love the ease of posting to multiple platforms, and being able to schedule them in advance. As an all in one place solution to managing my social media, this is a good solution.
Increase Store Sales from Online Reviews
Reputation management software for handling customer reviews
Reviews collection and reputation management
What users mention about Sitejabber See all reviews Negative reviews aren't allowed. M not sure why but I would get an error whenever I wrote unfavorable reviews. I really appreciated the customer support, they were friendly and helpful. To pay for something that just does reviews is a downer for me. What users mention about Elevatie See all reviews It is a great tool, a great idea, but I feel like we were able to accomplish the same result even with our staff just asking their customers for reviews, not using the tool. I do hàve anything bad to say about this network because for me they have always been on there game. Rep. was great to deal with. Appreciate the free trial and support during it.
Local SEO and reputation management
Review management platform
Notification solution to display recent customer activity
Review generation and response management for businesses
Social media management suite
Customer retention data platform
Review monitoring software for multi-location businesses
What users mention about ReviewTrackers See all reviews Love love LOVE the Google integration as we get 96% + our reviews from Google, so it's nice that we do not have to leave the RT platform in order to respond. Also love that some review sites can be responded to directly from RT. Its a great tool for our General Managers to be on top of the daily reviews and nip any issues in the bud. I do enjoy review trackers more than I get frustrated with it and I would recommend it. Plus, the support staff is super helpful, responds quickly, and is open to ideas and suggestions.
Online review & reputation management for small businesses
What users mention about Broadly See all reviews They showed me how to get more great reviews and how to make the Google Business Page the best. They would call me frequently to see if anything was improving in my business. We also like the reports each time a review is given. We share these at our morning huddles and discuss the content and how it relates to our patient care quality. Broadly’s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences.
Web & social listening tool for brand & marketing teams
Social media content curation platform for brands & agencies
Online review monitoring for multiple & single locations
Real-time candidate feedback platform for recruitment teams
What users mention about Great Recruiters See all reviews I love that recruiters can share positive reviews. Gives them something to be proud of in a sometimes-thankless role. I really like Great Recruiters because it helps me to make sure that I am always providing excellent customer service. Great recruiters is an amazing tool for helping our recruiting team continue to be motivated and a very challenging industry.
Review & Reputation software, PowerListings for SMB
What users mention about Rannko See all reviews Sadly, in todays' business climate, it is necessary to be able to challenge bad reviews of our business. Rannko software can handle those challenges adequately. Rannko has good, honest, hard working people at its core, which means as a customer they have your best interest at heart. Very comprehensive, addresses all the issues with review management. The Power Listings module is quite powerful and a far better value than YEXT.
360° integrated hotel management software suite
What users mention about DJUBO See all reviews Djubo is best , easy to function excellent service thank you so much djubo. Hope it comes up more features to make our work easier. So my staff is utilizing their free time to help guests have a better stay. In turn, I have satisfied guests & increased revenue. Djubo is an excellent channel manager with wonderful additional features which is required for all type of Hotels / Resorts / Home stay.
Online reputation management software
What users mention about WebPunch See all reviews I love that the reviewers that I have dealt with in the company have been awesome and responsive. The responses that they write are spot on. I have been using their services for several years and I have had no negative experiences. Therefore, I have no negative feedback at this time. WebPunch is great at helping us track and monitor how we are doing with our customers. It is fairly easy for them to navigate and use.
Review management for Google, Facebook and more
What users mention about Reputology See all reviews The lack of Yelp data is an obstacle for me. It leaves me with an incomplete picture which results in inaccurate reporting. We have enjoyed working with our rep to help better understand the product and tailor it to fit our needs. They've been very responsive and receptive of feedback. Much more competitive price than other software solutions and saved our team a great deal of time.
Ratings and Review Management Software
All-in-one customer feedback management platform
Customer Reviews Solution
Online reputation & reviews management for medical practices
What users mention about SocialClimb See all reviews Very positive experience. An easy-to-use platform that has delivered tremendous results for us and a helpful, smart support team. It's constant evolution and growth as a platform. Additionally, it's ease of use and integration into both our software (website/GMB) and our strategy is turn-key. After implementation, number of reviews skyrocketed and continue to climb. And the system provides a way to do service recovery when bad reviews are given.
Proximity Search Optimization, reputation & brand management
Yotpo, the leading eCommerce marketing platform.
What users mention about Yotpo See all reviews Awesome to be able to reply to reviews. With the rich snippet for Google, it really helps your rankings GO UP. Helps me secure more reviews with ease for my longboard website. Interface is easy to interact with and makes it easy for both users and shop owners. In the Q/A-section there is a "Send to past shoppers"-button. We absolutely hate this button, and there is no option to hide or remove it.
White-labeled review marketing platform for agencies & SEOs
What users mention about Grade.us See all reviews I love the fact that it is my least expensive piece of software, but it's the one my clients like the best. We stand behind our work, but we can't address a problem that we are not aware of. By identifying displeased clients, we are often able to address their issue and avoid a negative review. Techs are great and knowledgable. SENSITIVE CONTENT HIDDEN] does an outstanding job.
Cloud-based reputation management platform for businesses
What users mention about Womply See all reviews We have over 1600 contacts, of which they helped us send the requests to, of those that responded they screwed up something with the template so none of the reviews actually made it to the sites. The site is user friendly and provides a wealth of information to help a business owner see the "big picture. It is a great idea in theory, it's a shame they suck so hard at it. DO NOT waste your money or your time with this company.
Professional reviews management with full Google integration
Review and reputation management for medical practitioners
Customer feedback collection
Video capturing platform for collecting customer testimonial
Business marketing software for small businesses
What users mention about Revetize See all reviews Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals. The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize. Great software for keeping in contact with your customers. The team over at Reva Ty’s is very responsive and helps with everything from small questions to uploading your customer list for you.
Social media monitoring tool for Twitter
Reputation management solution for multi-location businesses
What users mention about Reputation.com See all reviews Most of our reps have been very helpful and answer questions promptly. We have seen an increase in number of positive reviews and are better able to manage our responses from one platform. It messed up review syndication - for example, it categorized many of the listings wrong, which had a negative impact on client relationships and SEO. The recommended articles that they have keep getting worse and worse. They are not applicable to almost any property that wants to avoid cliche or click-baity Buzz Feed-esque articles.
Social data monitoring, reputation management using insights
What users mention about NUVI See all reviews This is a great tool for people who are looking for a user friendly social listening tool. The customer service we've had with NUVI has been outstanding which makes the product, that much better. Pretty easy to use, the visualizations are nice looking and helpful. I think the biggest pro is the ability to very quickly create monitors and keep those running as long as needed. The customer service is absolutely fantastic. We love that they are willing to get on the phone to help setup monitors to make sure we get the information we are looking for.
Customer reviews platform
Real-time customer feedback and review management software
Reputation management software for handling guest reviews
App store optimization and review management solution
Online practice marketing platform for healthcare providers
What users mention about PatientPop See all reviews The best advertising to obtain patients with the best level of reputation and reliability. Facilitating the quality of centralized work. I was dissatisfied with my product and when I expressed my concern I was charged 4 months payments. Seamless and professional look and functionality of the platform are the best out there. The customer service is exceptional and all employees are top notch and on top of their game.
Marketing platform for businesses of all sizes
What users mention about Marketing 360 See all reviews As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to. I like that the team is responsive to all requests, I like that the CRM is very easy to use and that the emails can be automated based on various selections. We enjoyed using the Marketing 360 because this platform has an excellent and intuitive toolbar, as well as an amazing support service that helped customize everything to fit our needs.
Unified social media marketing and management platform
What users mention about Falcon.io See all reviews The export options are good and the generated reports look great. It would be even better if the reports allowed for further customization; advanced period comparison, layout options etc. This is fairly intuitive and have some good analytics you can grab. I like being able to search for content from my other team members and like the ease of sharing assets in the software. I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach. In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks. It has a great design, friendly interface and it is easy to learn how to use it. It is wonderful to be able to schedule the publication of the content on different platforms from Sprout Social.
Emergency event and risk detection solution
More Trusted, Verified Reviews
What users mention about Shopper Approved See all reviews Ease of management and communication interface. Love the ability to customize the questions. Shopper Approved has had the same pricing since we started. Their integrity is what we like most. Shopper Approved also provided some best practices that helped us get started and these practices help to continue our growth today.
The pioneer and market leader in Experience Management
What users mention about Medallia See all reviews The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback. Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments. The Reps are amazing and so helpful. There are a lot of functions built into Medallia.
Idea & innovation management solution for SMEs
What users mention about HYPE Innovation See all reviews My company has just started using this tool and so far we are very impressed with the user friendliness and very clean interface. This software is great for businesses who would like to engage with their employees to get the best ideas to help develop and grow the business. Also, the collaboration with other companies like trend one and HYVE are very powerful. Overall a great package.
Helpdesk & Project Management Software - in one application
Crowdsourced Innovation Management
What users mention about IdeaScale See all reviews Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience. This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it. IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.
Cloud-based team communication software
What users mention about Weave See all reviews So far it has been great. It's very user friendly & I am so happy we are using it at the office. Practice it allows growth and management of my business it ways I never dreamed possible I find myself saying, "Wow, the Weave can help me do that better a lot. It is the worst, call into support and put on hold, for 30 minutes, while all the time getting messages about using the chat, only problem the chat is just as bad, was number 17 in the queue.
Helpdesk, customer support software
What users mention about HappyFox See all reviews We find that clients are much more likely to submit a ticket for a problem rather than post-it notes on your door or stopping you in the hall with a problem. Great response from the sales team. Beyond that, it has not been a great experience. It tracks customer support tickets very well. It can automatically filter for certain content and then place the ticket into the appropriate category or assign them to the appropriate support person.
Enterprise survey features without the enterprise price tag
QA Software for scoring (Calls/email/chat/social)
What users mention about Scorebuddy See all reviews On the other hand, we identify the need for improvement in our processes and training needs within the team. Scorebuddy is a great help to us in this process. Scorebuddy is a great tool, providing solid interface for quality purposes. It is very easy to work with and make adjustments. Thank you for creating Scorebuddy and thank you for letting me and my team achieve operational excellence on a day-to-day basis.
Customer review management platform for online businesses
What users mention about Trustpilot See all reviews They have good SEO integration and well designed, modern looking plugins for your website. There customer support is fantastic and they always inform you and will walk you through any updates. I really appreciate the platform's intuitive user experience. It's simple to navigate, and the support from our Customer Support Manager is outstanding. I would recommend Trustpilot to businesses as it can be a great way to show prospective customers what you're all about on a website that is very well respected.
Multi-channel survey & feedback platform
What users mention about Zonka Feedback See all reviews Super easy to set up on our own. Can completely customize for different needs with any type of questions which works great for multiple teams. We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting. The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.
Performance Management & Personalised Learning Platform
What users mention about Leapsome See all reviews It is a breeze to understand, it is clear that it has a lot of love and dedication behind, and an utterly talented team working on it, whom unarguably know what they are doing. There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission. We were surprised by how dynamic the platform is, encouraging mutual feedback and review best practices - clearly it’s much more than just a way to digitise administrative processes.
Net Promoter Score & customer feedback collection
What users mention about Retently See all reviews I felt good about how my customers thought of my business, but it was wonderful to see it in print. There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website. Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Turn Browsing Into Buying
Track & engage online conversations relevant to your brand.
What users mention about Brand24 See all reviews The reporting feature is robust in that it helps you reach interesting conclusions. A glance at the dashboard would help you know which products require more promotion. Customer service is awesome. The best features that I like in this tool is I get notified whenever someone speak about my brand in social media which allows me to analyze about my product. The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality.
The social search and display platform
Reputation management and referral marketing software
Geosocial intelligence solution
Professional Social Media Analytics
Blockchain-based supply chain traceability app
Healthcare reputation & review management software
Amazon Review & Feedback Software for Amazon Sellers
Marketing automation for franchises, and small businesses
Reputation management for the hospitality industry
Social media marketing and mention tracking
What users mention about Mentionlytics See all reviews I loved the user interface and how easy it was to use. The information that I've acquired from the software helped me a lot and it was as great as I've imagined. It was a pleasant experience and I also would like to point out that the two of the customer representative are extremely helpful. Improve social media reach and positive sentiment for the products I am supporting.
Media monitoring & reputation management platform
Social Media monitoring and analytics
Social sales and marketing software
What users mention about Hearsay Social See all reviews The ease of use of this product is the best part. Everything is laid out for you to pick and choose what and where you want to post it. Wonderful, Baird has found a product that is extremely easy to use and convenient for busy people like financial advisors. I like that Hearsay makes it easy to engage without having it on the forefront of your mind, or putting a lot of effort into it.
Enterprise social intelligence
What users mention about Brandwatch See all reviews We've reached out to support for help and haven't received any actionable support to help us improve our queries or data. Brandwatch is an expensive listening tool compared to someone like NUVI or Google Trends, it should be served with great customer service. Once it's running properly however, it does a spot-on job. I even used to track four individuals who were trying their hardest to damage a company's reputation.
Digital storefront and menu with local search listing
PR, marketing and media relations software
What users mention about Cision See all reviews While many will say that the platform is a bit dated, Cision remains the gold standard in its field. The reliability, usability, and overall data quality makes me an extremely satisfied customer. It's very comprehensive and has great customer support. You actually get an account manager which is helpful when you are first setting yourself up on the platform. I was actually the person who convinced my boss to purchase Cision for a start-up I was at in 2018. It was helpful, but I'm not sure if it was entirely worth the expense.
An all-in-one Solution from Demandforce
What users mention about Demandforce See all reviews It way communication overload. People are hesitant to give their information out already and we received many angry calls due to using this. Great responsive support and it solves our marketing issues. We love that it connects with our ChiroTouch system and a partner with WebMD. I liked the ease of use and the confirmations for appointments. It also is a great reputation builder.
Monitor, analyse & engage online conversations in real-time.
What users mention about Meltwater See all reviews I liked how robust the listening side of the software was. As a start-up manager of more than 20 employees, I was very disappointed by Meltwater services. Meltwater = Too Expensive For Small Business, Good For Larger Operations.
Leading Marketing Orchestration Platform for the Enterprise
What users mention about Percolate See all reviews I like the calendar view of creative work that's been scheduled and that its publishing automation. It's nice that it has an AEM, but I don't find that very necessary for my particular work. I also have problems with posting from Percolate to Facebook because I worry the videos won't work as well if posted through Percolate. First of all I would like to note that working with monthly calendar and assets in Percolate is more comfortable than in Excel, as it was before.
Easily manage and measure all of your B2B social media
What users mention about Oktopost See all reviews You constantly have to reconnect your social profiles without warning. This is a pain if you had a bunch of social scheduled in advance because you don't know it never posted until it's too late. The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors. Additionally, we love this product for social employee advocacy. It has helped out employees become brand ambassadors and share content super easily to their own networks.
Customer Engagement & Insights for Social Brands
Social Media Monitoring Built for Business.
What users mention about Mention See all reviews This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things. Mention is pretty awesome and gets the job done in a few clicks. Easy to use, great customer support and really nice features. I like that it helps you to view a lot of data at once. It helps you to see where your brand and company are being mentioned and can help you target future sources to use for media.