Localyser Pricing, Features, Reviews & Comparison of Alternatives

Localyser

Increase Store Sales from Online Reviews

4.83/5 (12 reviews)

Localyser overview

What is Localyser?

Don’t miss a single review anymore!
-We aggregate all of your outlets’ online reviews from across the Web (Google, Zomato, TripAdvisor, Yelp, Talabat plus all Amazon market sites and other eCommerce sites) and alert you so you don’t miss a single negative review ever again.

Respond in seconds across all platforms
-Don’t waste your time and resources managing customer reviews. Quickly respond to positive and negative reviews using response templates and protect your online reputation effortlessly.

Increase your online listing discoverability
-Asking customers to leave a review is hard so we created a seamless customer experience that converts compliments into online positive reviews which in return increases your average rating. That’s a huge SEO boost to your Google listing!
www.localyser.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Middle-East and Africa

Supported languages

English, Arabic
Localyser screenshot: Respond to customer feedback gathered from across multiple platformsLocalyser - Manage All of Your Restaurant's Ratings & Reviews from One Place

Localyser reviews

Excellent
10

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.3
  4.8
  5.0
Waqas Anjum

Amazing!

Used daily for 1-2 years
Reviewed 2019-12-05
Review Source: Capterra

We have developed a great partnership with Localyser and it’s dedicated & professional team that has greatly helped us to boost the average ratings and improve the online reputation of all our brands under the umbrella of Global Catering Services.

Pros
The detailed reports and actionable insights have helped us to focus on the key improvement areas and also allowed us to keep an eye on our competitors’ performance on online platforms. They have always been open to our suggestions and happily incorporated several tweaks on our request to get us the results we were aiming for. We are looking forward to seeing our partnership grow even further.

Cons
Would love to see this web-based solution converted into a nice mobile app

Response from Digital Interactive Middle East


Thank you Waqas for the positive review, we are thrilled to be working with such a great partner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bishr Hamwi

I've been using Localyser for 3 years now and I am very satisfied with it. It made my life easier!

Used daily for 2+ years
Reviewed 2018-07-18
Review Source: Capterra

Time efficiency. I used to spend long time weekly to curate the reports form different platforms. With Localyser with a click of a button I get all reviews for my 33 stores!

Pros
- Great tool to monitor & track online reputation for restaurants - Customer service: The company is very responsive, helpful and very proactive - Reports: Easy to pull and conclusive - Filters: They introduced a new keyword filter that is really great and easy to use

Cons
UI: I think the user interface could be better but I believe the Localyser team is already working on that

Response from Digital Interactive Middle East


Thank you Bishr for your review, we really appreciate it. It's great to see such positive feedback from our valued customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peggy Li

a one-stop shop to handle all social media

Used daily for 6-12 months
Reviewed 2018-07-29
Review Source: Capterra

all the clients I have recommended have found it useful and this is also a good benchmark platform to monitor the customer prospect of the product to the brand status

Pros
it is a simple yet effective system to use to manage one's outlet social media/customer expectation

Cons
would be good if they can include Instagram to have a well rounded coverage , as reviews on Instagram is in such important status

Response from Digital Interactive Middle East


Thanks Peggy, we really appreciate your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Martin Kubler FIH

An excellent tool

Used daily for 1-2 years
Reviewed 2018-07-18
Review Source: Capterra

Time savings, better reports, insightful data.

Pros
This is a really good tool if you need to handle online reviews for multiple outlets or want to collect customer feedback easily. I very much enjoy using Localyser and it saves me a lot of time every day. Our clients like the reports they receive and the ability to capture data when guests leave reviews in the outlets.

Cons
There are no cons, really. It would be nice if the customer data collected via the feedback process could be sorted by review scores, e.g. only show customers who left 4 or 5 star reviews, but apparently that's in the works.

Response from Digital Interactive Middle East


Thank you Martin for your review, really appreciate it and value your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

One stop solution for our reputation management needs.

Used daily for 6-12 months
Reviewed 2018-07-26
Review Source: Capterra

Localyser is a very cost effective solution to managing reviews from a single console. The tablet based review collection module also helps in collecting reviews as efficiently as possible.

Pros
Consolidates all our reviews (positive & negative) in one location and does away with the need to log into multiple systems.

Cons
The system is quite efficient so i personally feel that it has all the features we need in a reputation management solution.

Response from Digital Interactive Middle East


Thanks a lot for your feedback, really appreciate it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Localyser pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Cost is per location per month. Contact Localyser for more information on pricing.

Localyser features

API
Activity Dashboard
Automatic Notifications
Campaign Management
Customizable Templates
Monitoring
Reporting & Statistics

A/B Testing (204 other apps)
Campaign Analysis (296 other apps)
Campaign Segmentation (205 other apps)
Content Management (273 other apps)
Customizable Branding (280 other apps)
Data Import/Export (254 other apps)
Drag & Drop Interface (256 other apps)
Email Marketing Management (203 other apps)
Engagement Analytics (264 other apps)
Multi-Channel Marketing (246 other apps)
Real Time Analytics (242 other apps)
Social Media Integration (315 other apps)
Third Party Integration (348 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Localyser

Key features of Localyser

  • Customer Review Platform
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Social Sharing
View All Features

Benefits

For CMOs, easily monitor & improve online reputation at scale and at location level.

For COOs, address on-going operational challenges quickly through daily email alerts.

For CRM Officers, mine reviews to enhance the voice of the customer.

For CEOs, a holistic reports to measure the effectiveness of marketing & operational strategies.