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Khoros Marketing Logo

Social marketing campaign and brand management

Table of Contents

Khoros Marketing - 2025 Pricing, Features, Reviews & Alternatives

What is Khoros Marketing?

Khoros Marketing enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection. Features include social marketing, performance metrics, configurable dashboards, intelligent insights, real-time and historical social listening data, and more.

Khoros Marketing users can plan and manage multiple social campaigns in real-time by consolidating channels and content to connect with audiences. Teams have access to in-app chat and shared, global calendars, enabling all collaborators to be informed and involved during the campaign planning process. Content categorization enables filtering and routing using content tags, themes, and permissions so previous and active campaigns can be easily searched and located.

Khoros Marketing intelligence provides insights to help identify audiences, content, and markets in order to generate informed messages for timely delivery in the most effective locations. With real-time and historical social listening data, new audiences can be discovered, enabling campaigns to be designed to reach wider market segments. With real-time analytics, users can assess audience demographics, relevant influencers, social media trends, and top performing content so campaigns can be adjusted to respond to market changes and remain relevant and appealing.

Benefits of using Khoros Marketing

• Scale interactions: Bring teams, channels, and content into one platform to manage integrated social campaigns.

• Brand protection: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale.

• Measure what matters: Translate social performance to metrics that matter with configurable dashboards and data exports.

• Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications.

• Competitive intelligence: Develop competitive benchmarks and track competitors’ campaigns to ensure meaningful brand differentiation.

Starting from

ic-pricetag

No pricing info

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Khoros Marketing's key features

Most critical features, based on insights from Khoros Marketing users:

Multi-Account Management
Post Scheduling
Reporting/Analytics
Contact Management
Campaign Scheduling
Social Listening

All Khoros Marketing features

Features rating:

Activity Dashboard
Alerts/Notifications
API
Automated Publishing
Benchmarking
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Competitive Analysis
Content Library
Content Management
Conversion Tracking
CRM
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Drag & Drop
Engagement Tracking
Keyword Filtering
Multi-Campaign
Multi-Channel Management
Multi-Channel Marketing
Performance Metrics
Real-Time Analytics
Real-Time Data
Sentiment Analysis
Social Advertising
Social Media Integration
Social Media Monitoring
Social Promotion
Template Management
Third-Party Integrations
Trend Analysis
Visual Analytics
Web Forms

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Khoros Marketing integrations (13)

Integrations rated by users

We looked through 20 user reviews, to identify which products are mentioned as Khoros Marketing integrations, and what is the users perception.

Quid logo
Quid

Integration rating: 5.0 (1)

Khoros Marketing support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)

Training options

Videos
Webinars
In Person
Live Online

Khoros Marketing reviews

Overall rating

4.3

/5

20

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.44/10
Rating distribution

5

4

3

2

1

8

10

1

1

0

Pros
My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.
It has been great for me in interacting with my customers on social media. Customer service is very responsive.
Intuitive, great insights, great to involve different stakeholders within the company.
Cons
And there's a lot of ways your analytics can be skewed. Annoying to say the very least.
Relatively hard to use especially on the reporting side, it is not very flexible in customizing reports.
It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else.

Khoros Marketing FAQs

Q. Who are the typical users of Khoros Marketing?

Khoros Marketing has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Khoros Marketing support?

Khoros Marketing supports the following languages:
English


Q. Does Khoros Marketing support mobile devices?

Khoros Marketing supports the following devices:
Android, iPad, iPhone


Q. Does Khoros Marketing offer an API?

Yes, Khoros Marketing has an API available for use.


Q. What other apps does Khoros Marketing integrate with?

Khoros Marketing integrates with the following applications:
Google Analytics 360, Symantec Endpoint Security, Quid, Brandwatch, Bazaarvoice, Salesforce Sales Cloud, Domo, Tableau


Q. What level of support does Khoros Marketing offer?

Khoros Marketing offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep)

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