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YouScan Logo

Social listening platform powered by image recognition

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Table of Contents

YouScan - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

YouScan overview

What is YouScan?

YouScan is an AI-powered social listening platform that allows brands, agencies and startups to analyze consumer opinions on social media platforms to find vital insights and manage brand reputation. The platform offers text, image, and audience analysis, trend detection, smart alerts, and recently launched Insights Copilot, an intelligent social media listening AI Agent.

YouScan helps marketers, researchers, CX experts, and PR pros fully understand their customers by providing insights into:

- What they say.

- What they do.

- Who they are.

"What they say" – with YouScan's powerful text analysis capabilities, including AI Agent – Insights Copilot, understanding consumers' opinions about brands, competitors, and events becomes effortless.

"What they do" – YouScan's Visual Insights delve into social media images, providing analysis on real-life interactions between people and brands or products. This encompasses brand logo identification and automated reports with visual content analysis.

"Who they are" – YouScan's Audience Insights assists in understanding the demographics, interests, and occupations of people engaged in discussions about brands and various topics across social media platforms.

YouScan, originating from Kyiv, has developed into a distributed team, establishing offices across Ukraine, Portugal, Germany, Austria, Poland, Netherlands, Cyprus, Argentina, and Mexico.

Key benefits of using YouScan

  • Mention streams can be pre-sorted into automatic categories including Promo, Commerce, Word of Mouth (WOM), and more.

  • Automatic trend detection allows users to identify trends before they go viral and stay on top of any discussions.

  • Smart alerts notify users of any important updates within a topic, such as new trends, mentions by influencers, or a surge of negativity.

  • Spam filters automatically remove spam content from mentions.

  • Image analysis identifies brand logos within user-generated content, providing a fuller view of brand mentions than text analysis alone.
  • Starting price

    499 /
    per month
    try for free

    YouScan’s user interface

    Ease of use rating:

    YouScan pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(12)
    5(91)

    What do users say about YouScan?

    It allows you to create dashboards and has a wide range of functionality, from text mentions to voice and visual mentions, which in turn perfectly combines with the improvement of customer experience.

    Select to learn more


    Who uses YouScan?

    Based on 103 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Marketing and Advertising
    Information Technology and Services
    Market Research
    Food & Beverages
    Others

    Use cases

    Social Listening Tools
    Social Media Monitoring
    Social Media Analytics Tools

    YouScan's key features

    Most critical features, based on insights from YouScan users:

    Multi-Channel data collection
    Reporting/Analytics
    Performance metrics
    Social media monitoring
    Trend analysis
    Keyword filtering

    All YouScan features

    Features rating:

    Negative feedback management
    Tagging
    Social mentions tracking
    Natural language processing
    Boolean search
    Impact measurement
    Reputation management
    Reporting & statistics
    Social listening
    Customizable reports
    Dashboard
    Campaign analytics
    Engagement tracking
    Data visualization
    Filtering
    Sentiment analysis
    Social media integration
    Competitor monitoring
    Content management
    Customer engagement
    AI/Machine learning
    Email alerts
    Mobile alerts
    Activity tracking
    Multi-Language
    Multi-Channel marketing
    @mentions
    Real-Time analytics
    Real-Time data
    Real-Time monitoring
    Real-Time notifications
    Real-Time reporting
    Search/Filter
    Social Performance Management
    Third-Party integrations
    Visual analytics
    Access controls/permissions
    Alerts/Notifications
    API
    Audience analytics
    Audience engagement
    Audience targeting
    Benchmarking
    Brand tracking
    Campaign management
    Charting
    Collaboration tools
    Commenting/Notes
    Competitive analysis
    Customizable branding
    Dashboard creation
    Data import/export
    Hashtag tracking
    Influencer tracking
    Keyword tracking
    Monitoring

    YouScan awards

    YouScan alternatives

    YouScan logo
    visit website

    Starting from

    499

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Infegy Atlas logo
    learn more

    Starting from

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    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Sprout Social logo
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    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    facelift logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    YouScan pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Basic – Starter 3

    499

    Per month

    Unlimited Plans

    1000

    User opinions about YouScan price and value

    Value for money rating:

    To see what individual users think of YouScan's price and value, check out the review snippets below.

    “Customer Service is fantastic. AI capabilities are extremely helpful and cuts down time on getting to great insights.”
    DH

    Dana H.

    Associate Manager, Social Media

    “Customer support is outstanding – super fast replies, escalation when needed, and they are genuinely open to feedback. There’s also an extensive knowledge base with examples and tutorials.”
    YP

    Yekaterina P.

    Reputation Manager

    YouScan integrations (10)

    Integrations rated by users

    We looked at 103 user reviews to identify which products are mentioned as YouScan integrations and how users feel about them.

    Instagram logo
    Instagram

    Integration rating: 4.5 (2)

    Integration rating: 4.0 (2)

    Integration rating: 4.5 (2)

    Slack logo
    Slack

    Integration rating: 4.5 (2)

    Twitter/X logo
    Twitter/X

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    YouScan customer support

    What do users say about YouScan customer support?

    Customer support rating:

    We analyzed 37 verified user reviews to identify positive and negative aspects of YouScan customer support.

    Widespread user sentiment highlights the support team's fast, friendly, and always-available assistance for any questions or issues.

    A number of users praise the personalized onboarding and ongoing guidance, making it easy to learn and maximize YouScan's features.

    Common user feedback values the team's expertise, proactive problem-solving, and willingness to offer creative solutions and educational resources.

    Support options

    24/7 (live rep)
    Email/help desk
    Phone support
    Knowledge base
    Chat

    Training options

    In person
    Documentation
    Live online
    Webinars
    Videos

    To see what individual users say about YouScan's customer support, check out the review snippets below.

    “We appreciate this collaboration because YouScan meets all of our monitoring needs and the YouScan team offers superb assistance at all levels and plenty of educational content (including articles, webinars, and certification).”

    Verified reviewer profile picture

    Evgenia B.

    Country manager

    “Their prompt, detailed, and amicable responses to my queries have shown me their profound understanding of their service, their passion for what they do, and their sincere value for their customers.”

    VH

    Viktoriia H.

    PR manager

    “At first, it was hard for our team to get familiar with a tool and fully use its capabilities. But the customer support team is always here to answer all our questions, so we quickly became advanced users.”

    Verified reviewer profile picture

    Ekaterina K.

    Parthner manager

    YouScan FAQs

    Q. Who are the typical users of YouScan?

    YouScan has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does YouScan support?

    YouScan supports the following languages:
    English, Portuguese, Spanish, Ukrainian


    Q. Does YouScan offer an API?

    Yes, YouScan has an API available for use.


    Q. What level of support does YouScan offer?

    YouScan offers the following support options:
    24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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