Gesture Pricing, Features, Reviews & Comparison of Alternatives

Gesture

Mobile fundraising platform for charities

4.65/5 (51 reviews)

Gesture overview

What is Gesture?

Gesture is a cloud-based fundraising solution which enables users to sell event tickets, run auctions, accept donations, and more. The software is suitable for charities and nonprofit organizations, schools, religious groups, and various types of fundraising events.

With Gesture, users can sell event tickets and pre-register guests for events, with the ability to create custom tickets, define available quantities and attendee numbers, and offer packages and sponsorships. Integrated credit card processing allows users to sell tickets directly through Gesture, and purchaser information, including phone numbers, addresses, and email addresses, can be captured. Additional questions can also be added to the purchase process, allowing users to collect attendee meal choices or seating requests.

Gesture enables guests to bid in silent auctions using their mobile phone or computer, either online or via SMS, with status banners on item pages and automated text message outbid notifications. Guests can pay for items on their phone, and collect their items without requiring printed receipts. Direct donations can be made online or by text, with the option to show amounts and donor names on the real-time donation display. Users can also monitor registered guests, ticket sales, bidding activity, and total revenue in real-time through Gesture’s dashboard.
www.gesture.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Gesture screenshot: Guests can bid for items online through their computer or phoneGesture Mobile BiddingGesture screenshot: Bids can be placed manually for the minimum amount or higherGesture screenshot: Guests can also choose to watch itemsGesture screenshot: Auto bids can also be placed, allowing guests to set an upper limit for biddingGesture screenshot: Status banners are displayed for each itemGesture screenshot: Guests can make direct donations from their phoneGesture screenshot: Donation items can be created for specific donation amountsGesture screenshot: Guests can pay for items directly through their smartphoneGesture screenshot: Gesture includes credit card processing, and cards can be stored on fileGesture screenshot: Guests can download receipts for their records

Gesture reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.4
  4.8
Crystal Phillips-Pierce, MBA

Gesture offers excellent professional software with outstanding customer service.

Used occasionally for 2+ years
Reviewed 2017-10-31
Review Source: Capterra

Pros
Gesture's software is user-friendly, fun to utilize and has a clean, professional look. I thoroughly appreciate Gesture's frequent software updates. They are continuously in search of even better ways to improve upon the customer experience, which they communicate through their Gesture Innovation Center emails. I believe that they value customer opinions and implement suggestions, accordingly. As an event planner, other companies often approach me, but none offer the experience Gesture has given my clients over the years. Our account manager, Allie Erickson is on top of our every need, patient, accessible, friendly and helpful. Our on-site manager is thoughtful, communicative, professional and kind. The Gesture team is trustworthy, diligent and fully dedicated to their customers. Every year, our attendees highly rate Gesture in our post-event survey. We have remained loyal to Gesture for many years and will continue for many more to come.

Cons
I would like to remain logged onto the system longer, but I understand that the system logs me off for security purposes. I really don't have any complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Heather Stewart

Great customer support

Used occasionally for 2+ years
Reviewed 2019-11-26
Review Source: Capterra

I loved the platform and the interface. The customer service it fantastic - especially that they have people come out and help with your events that truly care about the nonprofit sector. They really went above and beyond to help us close the auction and get the data inputted correctly!

Pros
I really liked the salespeople and the way thy helped you with anything you needed. This is the best customer support I've seen from all mobile bidding sites.

Cons
My only negative is the price for small nonprofits. If it were more affordable, I would use them again and again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Heather Dean-Presnall

I think the staff at Gesture are wonderful!

Used daily for 6-12 months
Reviewed 2017-11-02
Review Source: Capterra

During this first year in using the software, I saw the additional benefit of securing bids in advance of opening the auction. This started us out thousands of dollars ahead of where we would have traditionally began at the event.

Pros
I love the ability to add photos, descriptions, bid, buy it now pricing, and much more all in a single entry of an item. I also really like the ease in which bidders can participate, get alerts, and have knowledge of their purchases. Finally, the added bonus of a PR team to work with was an extra perk I was not expecting!

Cons
There are certain gaps in the software we have discovered such as: Nowhere to record solicitors such as staff, committee, or Board member who was responsible for bringing in the item; Nowhere to record an individual's name associated with a company in donor details; Nowhere to record details for pledged item, such as when it will be delivered, staff pick-up needs, etc.; Need to have ability to check box if donor has already received thank you for their contributions (such as when it went unsold at a past event and is being used again); Non-transferrable input from one event to another such as donor information. I also have major concerns over the software abilities to capture donations during the ask. There is simply no way to ensure those that raise their hands, are actually hitting the button to donate that is texted to them.

Response from Gesture


Heather, Thank you so much for the review! We love working with the National MS team!

I'm sure your account manager will touchbase on a couple of the software items you mentioned, but we are excited to let you know that the ability to record an individual's name associated with a company in donor details, and the ability to transfer donor information between campaigns/events have recently been addressed and we can do a quick demo of those items. We've also logged your other notes for the development team, as you know, we are always looking for new ways to improve the software and greatly appreciate your feedback. We look forward to many more National MS events!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Brandi Garcia

Amazing Product

Used daily for 1-2 years
Reviewed 2019-01-09
Review Source: Capterra

Most of our donors and guests loved the new aspect of our Auction, including switching to mobile bidding/checking in and out. Instead of the previous years of pen and paper bidding. There were only a few people that preferred the old method and just couldn't seem to get on bored. People were concerned that guests would be on their phones all night and no one would be interacting but it was quite the opposite. People had more time to mingle not having to go back and check the paper bid sheets since there were none.

Pros
We were looking for an affordable and easy to use mobile bidding auction program and this one did not disappoint. The company sends a representative to the auction to basically be the point person and fix anything that might come up and help with check in, entering data, etc. They show up early and stay through the event. They bring tablets that are easy to use for our volunteers and staff. Entering items and bidders is easy and functional. Your event can go live as soon as you'd like it to so that even donors that can't attend the night of, can bid on items. This increases revenue tremendously. They also helped us with not having small items but focusing on larger items of value and only having around 100-150 silent items. The colorful pictures and descriptions are easy to view on mobile devices. And if guests don't have a smart phone, we can help them bid on our tablets. Guests receive notification of being outbid, but you can add am amount you are willing to pay and Gesture will continue bidding on your behalf until the amount is reached. Guests are also able to check out from their device, so it makes check out a lot faster and smoother. It is a lot easier to collect on balances as well because we collect credit card information before the event. Guests received notification of being outbid, but you can add am amount you are willing to pay and Gesture will continue bidding on your behalf until the amount is reached.

Cons
If the tablets go down at check in, it pretty much puts everything at a stand still. Even though the tablets run without wi-fi. There are certain aspects that have to be changed or updated only by Gesture, we can't do it ourselves. Such as adding the individuals who receive notification of a payment or donation from the event. But they are usually quick about their customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anne Sturgis

Gesture is the real deal for mobile fundraising; intuitive to use, with great customer support.

Used daily for 6-12 months
Reviewed 2017-11-14
Review Source: Capterra

Pros
The software is intuitive to use and streamlines so many of the processes that eat up your time when you have to do them manually; we eliminated so many Excel spreadsheets, thanks to everything being easily captured, managed, and tracked right within the software - from auction packages to ticket sales to even the seating and meal requests. Beyond the software, Gesture's customer service was incredible; from the initial sales call all the way through to the event itself, every single Gesture representative we worked with was attentive, helpful, and genuinely interested in helping us have a successful event - which we did. In just the 48 hours since the event concluded, I've received multiple compliments from guests who expressed how "smooth" the night ran and how "seamless" their experience was, from check-in to bidding on auction packages to purchasing raffle tickets to checking out when they won auction packages. We will definitely be using Gesture again, for next year's event!

Cons
Since our event is coordinated by a mix of paid staff and volunteers, it would be helpful to have an administrative access level in Gesture that is "view only" - currently, it's all (full admin rights) or nothing. It would also be helpful if raffle winners could be "drawn" right in the software, rather than needing to use a random number generator on a third party site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Gesture pricing

Pricing options
Subscription
View Pricing Plans

Gesture charges a flat rate per event, charged 50% upfront and 50% one week after the event.

Gesture features

Activity Dashboard
Automatic Notifications
Credit Card Processing

API (59 other apps)
Access Control (43 other apps)
Attendance Management (54 other apps)
Campaign Management (43 other apps)
Communication Management (49 other apps)
Contact Database (62 other apps)
Contact Management (44 other apps)
Custom Fields (53 other apps)
Customizable Branding (54 other apps)
Customizable Reporting (52 other apps)
Data Import/Export (59 other apps)
Electronic Payments (64 other apps)
Event Management (59 other apps)
Registration Management (45 other apps)
Reporting & Statistics (72 other apps)
Third Party Integration (57 other apps)
Volunteer Management (45 other apps)

Videos and tutorials

Additional information for Gesture

Key features of Gesture

  • Mobile bidding
  • Pre-registration
  • Auto-registration
  • Ticketing
  • Data import
  • SMS outbid notifications
  • Item status banners
  • Guest management
  • Ticket sales
  • Attendee activity monitoring
  • Real-time dashboard
  • Credit card payment processing
  • Customizable tickets
  • Attendee data capture
  • Welcome text messages
  • Online donations
  • SMS donations
  • Real-time donation display
  • Follow-ups
  • Online auction
View All Features

Benefits

Integration between the ticket purchase and registration systems enables the automatic registration of guests when they purchase event tickets, and guests are automatically sent welcome text messages.

Custom event tickets can be created, with users able to control ticket names, prices, available quantities and number of attendees, with the option to offer packages for groups.

Guests can pay for their purchases using their mobile phone, and show their electronic proof of purchase when claiming items, without needing a paper receipt.

Bidding activity, revenue totals, and registered users can be viewed in the real-time dashboard, and users can track the number of bids for each item and calculate the difference between winning bids and fair market value.

Guests can bid on the web or via SMS, and are sent automated texts to notify them of donation and bidding activity, such as outbid alerts.