App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

IconCMO Logo

IconCMO

4.5
(361)

Write a review

Church management software

see alternatives

(0)

IconCMO Pricing, Features, Reviews and Alternatives

IconCMO FAQs

Q. What type of pricing plans does IconCMO offer?

IconCMO has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

See free alternatives

Q. Who are the typical users of IconCMO?

IconCMO has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

See alternatives

Q. What languages does IconCMO support?

IconCMO supports the following languages:
English

See alternatives

Q. Does IconCMO support mobile devices?

IconCMO supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does IconCMO offer an API?

Yes, IconCMO has an API available for use.

See alternatives

Q. What other apps does IconCMO integrate with?

IconCMO integrates with the following applications:
Constant Contact, Text-Em-All, Worldline, Vanco Faith

See alternatives

Q. What level of support does IconCMO offer?

IconCMO offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, Phone Support

See alternatives

IconCMO product overview

Price starts from

35

Per month

Other

What is IconCMO?

IconCMO is a church management solution for ministries of all sizes. The cloud-based solution provides tools such as member management, visitor tracking, communications, donor management, fund accounting, child check-in, event registration, and more to help churches manage their operations online. Designed to help ministries connect with their congregation whilst also tracking donations and ensuring that administrative tasks are being carried out efficiently, IconCMO offers anywhere access to a range of features.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

Not sure about IconCMO? Compare it with a popular alternative

Starting from

35

Per month

Other

Free plan
Free trial
Pricing range

Starting from

6

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support

Why am I seeing this?

IconCMO pricing information

Value for money

4.5

/5

361

Starting from

35

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

IconCMO features

Functionality

4.2

/5

361

Total features

60

2 categories

Most valued features by users

Event Management
Reporting & Statistics
Membership Management
Data Import/Export
Mobile Access
Volunteer Management
Contact Management
Online Giving

Functionality contenders

IconCMO users reviews

Overall Rating

4.5

/5

361

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

198

129

33

1

0

Pros
Overall I’m really satisfied. It’s been an easy software system to learn and the customer service is outstanding.
I love the customer service ICON offers. I am always able to reach someone who is very helpful and friendly during office hours.
The ease of use, the staff at help that always work you through your questions and help you better understand the system.
Cons
It was really over kill for us. We did not use it to the potential we should.
Are sometimes cumbersome. If is hard to find the correct report, because remembering what category they are in is frustrating.
We have several people that are paid out of many different categories and this causes the withholding taxes to be terribly short.

Overall rating contenders

CR
AvatarImg

Carma R.

Financial Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Icon has helped our church grow without a headache

Reviewed 4 years ago

I was not involved in choosing the software, but I was involved early on as we started using it. I found it to be fairly intuitive especially for people with any database management background. As a volunteer, my involvement has varied in intensity depending on need and my availability and I find I can jump right in again after being away for a while. Icon and Vanco have both been very accessible for technical assistance. Our church has benefited a lot from this system.

Pros

I like that any number of members of our church can access the system at any time, from any computer. No application download is necessary, just an internet connection. I like that it incorporates donor information with donations - links with the credit card company. I like that things that matter are customizable, like fiscal year of donation, fiscal year start and end dates, families with multiple last names. I love the searchable Q&As, I have often found quick answers to my questions through that. I like the directory ap which we have just started using. I like that icon is always making improvements without making changes that change the functionality in a bad way, or a way that requires retraining.

Cons

I don't find the canned graphs to be what I want, but since the data is easily downloaded I have made good use of excel and access to create what I want. I know there is a reporting module, but it is easier for me to use programs I already know. The attendance module has not been helpful to us, it is too cumbersome to identify attendance of individuals, we track attendance by raw numbers. This is...

Vendor response

Thank you for the kind words, Carma! We appreciate your feedback and are so grateful to have you as a customer. Stay tuned! We are working on some updates to the graphs. :) Also, there is a place to record a head count in the general attendance module. Please give us a call at (218) 236-1899 and we'll be happy to show you how.

JN
AvatarImg

Jodi N.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Over 13 years with ICON

Reviewed 4 years ago
Pros

We have been using ICON for over 13 years, I personally have been using the software for 8 years. We have only purchased the membership and contributions no other accounting software. What I liked about ICON is the many options to create groups and talents of the membership. You are able to sort, export groups, and print labels many functions. The database for the households and each member you are...

Cons

One of my biggest complaints and it sounds very minor but we use a lot of groups. We have groups for households and groups for members. When you select a household then more information you can see the groups the household is part of. My biggest complaints is I can not add or delete a group from that household at that point. I need to go to the group sidebar - manage group to make changes for a household. However this function is available when you are in the member information, you can add or delete groups from the individual.

Vendor response

Thanks for the review, Jodi. We appreciate your input! I'll pass your suggestion about adding/removing people to/from household groups along to our developers for consideration. Please don't hesitate to reach out with any suggestions, recommendations, or issues you run into down the road. IconCMO is evolving every day and much of our product development is based on feedback from users like you. Have an awesome day!

LP
AvatarImg

Linda P.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Church membership database

Reviewed 4 years ago

We are able to keep track of our membership and important dates.

Pros

I am able to search for names and create reports and groups pretty easily. I have only called Customer Service a couple times, but when I have they have been helpful and have answered my questions completely.

Cons

We use just the database portion of Icon. There are a couple fields that should be linked so when making a change in one, it also updates the other. An example is when a member name is updated or deleted it does not delete it from the address box. To me it seems odd that these are separate fields. It also would be nice to have an option/place where we could put family connections. For example, when...

Vendor response

Thank you for the review, Linda! We appreciate your feedback. It sounds like you've found our support forum. If you're looking for other resources on how to use the system, I recommend checking out our IconCMO channel on YouTube and printing the Getting Started guides located in the top-right corner when you're logged into your account.

DB
AvatarImg

Dottie B.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

One stop shopping

Reviewed 4 years ago

Quickbooks does not allow for designated gifts to be held across fiscal years without naming them liabilities. That makes for confusion in reporting because you may have a starting balance of $0, get in donations of $1000, send a check to, say, a food pantry of $1000 and have an ending balance of $0. In reporting it looks like nothing at all happened. Not so with IconCMO where a fund can be set up and the ins and outs are reported clearly. IconCMO has added transparency to reporting. Having all systems tied together has reduced workload on both treasurer and secretary.

Pros

Integration of all systems is great. I used to use Quickbooks, Revelations and Excel to do what this does in one. The Vanco tie in is extremely helpful as well. The ability to work within funds has been good once I understood fund accounting better. Definitely designed for the non-profit in mind, unlike QB. Cloud-based is very helpful to me, giving me the opportunity to work from home somewhat, and for the pastors to access the directory and to enter visitation notes remotely. Many parishioners appreciate the ability to see their giving online and to receive statements via email.

Cons

The learning curve is huge. Most church treasurers typically do not have an in depth accounting background, are often a department of one (no team to consult with/learn from) and learning this takes time. The videos are somewhat helpful, but more personalized training would be fabulous. The expectations of this church as far as separation of funds go are high and it requires a lot of processes to maintain...

Vendor response

Thank you for the kind words, Dottie! We appreciate your feedback and are so grateful to have you as a customer. P.S. We're currently working on clearing out some of the old posts in the support forum. Hopefully that'll make it easier for you to use.

CB
AvatarImg

Cynthia B.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good experience with IconCMO

Reviewed 4 years ago
Pros

Without a doubt, IconCMO's customer service is the best I've encountered. We’ve always found them willing to take time, very knowledgeable and friendly, easy to contact by phone or email, and incredibly responsive. If they can’t answer our question immediately, they get back quickly, almost always that day. They even willingly consider suggestions and have made multiple enhancements to help solve...

Cons

Probably due to its great flexibility, IconCMO is not that intuitive. Their Help and Support Forum are useful and their customer service is superb but some people find it a little hard to navigate their way around.

Vendor response

Thank you for the kind words, Cyndy! We appreciate your feedback.

Common IconCMO comparisons

Related categories