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iDonate Pricing, Features, Reviews and Alternatives

iDonate product overview

Price starts from

$

199

/momonth
Per Feature

What is iDonate?

iDonate is a cloud-based digital giving solution that helps nonprofit organizations of all sizes manage peer-to-peer fundraising, event ticketing, campaigns, non-cash giving, and donor communication. The platform also enables users to accept recurring donations via text-to-give.

Key benefits of using iDonate

Easily create an unlimited number of mobile-friendly, secure, branded giving forms that can be embedded within any of your web pages.
An interactive dashboard helps you monitor total giving, average gift, and donation conversion rates in real time.
Create an unlimited number of individual or team-based peer-to-peer campaigns & give donors the ability to set up and manage their own fundraisers.
Create your own event page to sell tickets, offer discount codes, take registrations, and process donations.
Set up an unlimited number of text keywords associated with any campaign as another channel for giving/
Receive noncash donations from your website.
Manage chapters and affiliates from a single platform.
Capture and reconcile all online transactions and deposits in one place.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
Email/Help Desk

Training options

Webinars
In Person
Live Online
Documentation

iDonate pricing information

Value for money

3.9

/5

21

Price starts from

$

199

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

iDonate features

Functionality

4.2

/5

21
Total Features45 2 categories

Most valued features by users

Event Management
Donor Management
Activity Dashboard
Mobile Access
Campaign Management
Alerts/Notifications
Payment Processing
Electronic Payments

Functionality contenders

iDonate users reviews

Overall rating

4.4

/5

21

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.5/10
Rating distribution

5

4

3

2

1

12

6

3

0

0

Pros
We also like that we receive notification of the donation when the donor receives their receipt--this helps our donation processing system.

SK

Sheila K.

Overall my experience with iDonate has been great. I would recommend it to any organization looking for a great online giving platform.

MA

McCauley A.

The iDonate interface is user friendly, and fairly easy to navigate through. The customer service is excellent with a quick response time.

AE

Amber E.

Cons
Met them at a conference and set it up. Thought it would do ore for the money and cancelled after a few years when I bothered to find out what else was out there.

LF

Lyle F.

The back-end reporting and banking has been a struggle for our bookkeepers. They say the systems are not aligned well with our accounting methods.

JM

Jenna M.

You can only host one P2P fundraiser under a campaign - makes no sense. No option to add a registration fee in conjunction with P2P fundraising.

GC

Greg C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We needed to get up on a solution quickly that allowed multiple campaigns and with recurring payment

Reviewed 3 years ago

Ability to deal with recurring gifts, use of multiple campaigns at once, ease of use by non-IT staff

Pros

Very intuitive and easy to use. Many functionalities that will be very useful for the multiple types of campaigns we run

Cons

Price - we always want things to be less....but feel good about the investment we have made in iDonate

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDonate helped launch our start-up ministry!

Reviewed 3 years ago

We have a SMALL back-office infrastructure. With one, full-time employee, who has his hands full executing ministry, we needed something simple for our online giving. iDonate has been so helpful. We have created numerous individual projects that people can give to, with dedicated pages. People can go directly to the cause they care about most. These pages are so easy to make, we have delegated the creating of our landing pages to volunteer teenagers! And they can do it without any hassle. We love iDonate!

Pros

As a start-up ministry organization, we needed the online giving to be EASY. iDonate was the perfect solution for us. Many of our donors have a "Go Fund Me" mindset, when it comes to supporting individual projects. iDonate made it easy to create individual campaigns, for donors to go directly to a project they wanted to support. This has even worked with the teenagers, who love instagram -- having an easy link in a bio with a dedicated page made giving so easy. The giving platform fit perfectly into everything: our website, facebook pages, instagram, and more.

Cons

iDonate simply works. Can't think of anything.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Not worth the money for our purposes

Reviewed a year ago

Met them at a conference and set it up. Thought it would do ore for the money and cancelled after a few years when I bothered to find out what else was out there.

Pros

Hands off ability to collect donations, made my life simpler than having to reach out to the donors all the time

Cons

Cost per month wasn't justified for the very limited features we had. We switched to another option at no cost and increase in features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

4 years with iDonate - Highly recommended

Reviewed 2 years ago
Pros

A dedicated customer support rep who is responsive, proactive and cares about our success. Multiple giving options for our donors both in what they donate and how they donate. Reliable platform Automation and customization of donor receipts Ability to accept donations from international donors Donors can set up a login to easily manage their donations

Cons

For a non-technical person who wears many hats within our small non profit, setup and new feature integration can sometimes take time to figure out. That being said, when I have had any issues that I couldn't figure out on my own, our wonderful customer support rep has helped solve any problems via a phone call or email.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great product & customer service

Reviewed 2 years ago

Using idonate as a way for our donors to give to our non-profit on a monthly basis using the recurring payment schedule has been a huge help.

Pros

The iDonate interface is user friendly, and fairly easy to navigate through. The customer service is excellent with a quick response time.

Cons

A nice integration that I would like to see is a way to email donors, either individually or in mass. Also, there is a slight learning curve to setting up a new campaign & embed. It would be nice to have those in one place, in a step by step format possibly.

iDonate FAQs and common questions

iDonate has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription


iDonate has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


iDonate supports the following languages:
English


No, iDonate does not have an API available.


iDonate integrates with the following applications:
Blackbaud Fundraising, Kindful, DonorPerfect, Salesforce Sales Cloud, Virtuous, Mailchimp


iDonate offers the following support options:
Chat, Knowledge Base, Phone Support, Email/Help Desk

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