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Arcade Logo

Workforce engagement through gamification

Table of Contents

Arcade - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Arcade overview

What is Arcade?

Arcade is a cloud-based employee engagement platform which utilizes a range of gamification techniques to motivate employees, in addition to communication and collaboration tools including 1-on-1 and group chats, team huddles, activity tracking, social feeds, peer-to-peer recognition, surveys, and more. Native apps for Android and iOS, in addition to the web app, allow users to engage from any device at any time.

Arcade allows users to track whichever metrics matter to their business, with goals set for everyone on the team. Multiple game types are offered, with races rewarding the first employee to hit a target, tournaments to reward the first, second, and third place team members, and bounties which reward all players who achieve their target before time runs out. PowerHours reward any sales, or other target metrics, above a given threshold made within a specified hour. A Weekly Superstar Game also rewards the user who has been given the most Recognition Stars throughout the week. Tokens awarded in Arcade can be redeemed for real rewards through the rewards center, and employees can also receive badges, chests, and experience points (XP) for completing quests or winning challenges.

Users can communicate with one another through Arcade, with built-in 1-on-1 and group chat functionality, team huddles, social feeds, and announcements. Files can be uploaded and sent through chats, and content can be moderated by administrators. Custom surveys can be created to collect team feedback, and users can produce sales training and launch quizzes to test employee knowledge.

Key benefits of using Arcade

  • More than 10 different game types are built into Arcade, and goals are set to motivate all users.

  • Employees can communicate through one-to-one and group chats, and send files to one another, with the ability for administrators to moderate content.

  • Employee training for sales, best practices, product releases, and more can be created through the Arcade academy, and employee knowledge can be tested and rewarded using quizzes.

  • Employee engagement is encouraged through peer-to-peer recognition, game prizes, personal achievements, and a giftcard reward portal.

  • The social feed displays achievements and recognition, and users can view progress updates and carry out team huddles.
  • Starting price

    15 /
    per month

    Alternatives

    with better value for money


    Pros & Cons

    Training and Learning Curve

    Pricing

    Arcade’s user interface

    Ease of use rating:

    Arcade pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(18)
    5(23)

    What do users say about Arcade?

    We decided to then cancel on our own and still have never heard back from Arcade so it was clear that our business model was too complex for this software and they decided not to engage with us at all when it mattered the most.

    Select to learn more


    Who uses Arcade?

    Based on 41 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Telecommunications
    Retail
    Wireless
    Transportation/Trucking/Railroad
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    Arcade's key features

    Most critical features, based on insights from Arcade users:

    Document storage

    All Arcade features

    Features rating:

    Activity tracking
    Assessment management
    Badge management
    Collaboration tools
    Contest management
    Employee engagement
    Employee recognition
    Employee reward programs
    Engagement tracking
    Feedback management
    For sales teams/organizations
    Gamification
    Goal setting/tracking
    Incentive management
    Leaderboards
    Performance metrics
    Personalization
    Progress tracking
    Reporting/Analytics
    Rewards management
    Sales planning
    Surveys & feedback
    Training management

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    Arcade pricing

    Value for money rating:

    Starting from

    15

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Arcade price and value

    Value for money rating:

    To see what individual users think of Arcade's price and value, check out the review snippets below.

    “Arcade is a great way to incentivize staff to complete product trainings and become more involved in day to day business. I like the ability to control the goals and the rewards set up.”
    CC

    Carly C.

    Event coordinator

    “Prizes are attainable and easy to claim. Encourages participation in a fun, competitive way.”
    AR

    Anna R.

    Operations Manager

    Arcade support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    In Person
    Documentation
    Webinars
    Live Online

    Arcade FAQs

    Q. Who are the typical users of Arcade?

    Arcade has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Arcade support?

    Arcade supports the following languages:
    English


    Q. Does Arcade support mobile devices?

    Arcade supports the following devices:
    Android, iPad, iPhone


    Q. Does Arcade offer an API?

    No, Arcade does not have an API available.


    Q. What level of support does Arcade offer?

    Arcade offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support

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