CampSite Reviews

CampSite provides summer camps with the latest and greatest web based CRM. Features like text messaging, parent dashboard, phone call scheduling and health center management are invaluable.

No conditional logic on forms and we’d like a way to enroll campers even if their record already exists.

Thank you for your kind review. We value your feedback as we continue to update and add new features to CampSite to further enhance experiences like yours! Thanks for joining us in our quest to make camp management less work and more fun!

What you get for the cost is exceptional. Their customer service is always extremely prompt and helpful. I get responses very quickly.

The user experience is not as slick as some of the more-expensive versions, although it does the job very well. For those who are not tech-savvy, on a mobile device a parent may not be able to find the menu bar even though it is there because it doesn't have the words MENU underneath the 3 little bars. So, they assume, the system does not work and call me to complain. The latest version is more attractive...

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Hi Melissa, Thank you for taking the time to leave us this helpful review! I've shared this with our support and development teams to consider for future updates - thanks again! The CampSite Team

The software itself is great. We've been using it at our camp now for around 5 years. It has definitely helped us with streamlining the registration process. It is great for handling all of the money so we, (a small camp), don't have to deal with all of that.

There must be a lot of for profit camps out there using this software, because as a non-profit camp we have a hard time justifying the expense. It's not cheap software, and every year we debate whether we can afford to continue using it. The other issue is that they lack functionality in the Staff module for dealing with minors as staff. There are many things that we need the parents to fill out and do, but the software gives us no options for dealing with that. We have minors as staff coming and going throughout the summer, and we have no way to allow parent to sign in and fill out medical information on them and so on.

Hi Ted, Thank you for taking the time to share your feedback! We appreciate your words regarding your experience with the Staff module. Please let us know if there is anything specific our support team can help with! The CampSite Team

No software meets all the unique needs of each individual camp, but this software meets more than others we have used or tested. The Advanced Reports/Filters combinations allow us to access and manipulate our information in a quick and easy manner. The setup is very customizable, so that we can most of the time gather just the necessary information.

We are a large camp, so limitations of 1000 on both email and filters is often frustrating. There are several limitations - lack of conditional questions, easy to use events registration (but our events program is so flexible in pricing and registration changes that some of the problem stems from us not them), some hitches in the staff module. Still, overall we find it superior to all the other registration programs we have used or tested.

Hi Glenda, Thank you for taking the time to leave us your thoughtful feedback. We appreciate your kind words and take your needs seriously. Please let us know if we can help with anything! The CampSite Team

The ever-evolving interfaces that are mobile-friendly, as well as the very customizable advanced reports. Also like the analytics for emails sent, however I wish I could easy re-send to people that never opened the email.

I need an attendance feature for staff. I also need better snapshot views of camper enrollment by week/division, as well as overall bus counts by week. There is no simple solution to either of these problems, so I have to resort to downloading advanced reports and creating my own pivot tables in excel. It's ridiculous that I have to do this! The email client is TERRIBLE and very user unfriendly....

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The system provides the basics, plus, to run our camp efficiently and smoothly. It's easy to use and to navigate for different technical levels of personnel. We particularly like, for the most part, that it's an 'all-in-one' system where we can manage our camper registrations, staff applications, medical information and camp blog.

For our particular camp, it doesn't cover our year-round cabin and Lodge rentals quite the way we need it to, so we have not utilized it for that purpose. The Conferences & Events isn't setup for our that part of our camp operations run. However, it would be nice to someday be able to move everything on to the same system.

Hi Bobbi, Thank you for the feedback! We're happy to hear registration is seamless for you each year. We're constantly updating our software with new features and fixes to better suit our camp's needs - we'll surely keep yours in mind!

I think Campsite strongest feature is it's easy to use interface, not only as a Camp Director but from our parents perspective as well. I've received great feedback from our parents, specifically with respect to the ease of enrollment, photo viewing, phone call scheduling and the Campsite one-way email system. If my parents are happy, I'm happy - so to me that's an invaluable advantage.

None at this time - still learning all that this software can do!

Hi Scott, Thank you for your kind and thoughtful review! We're so glad to hear CampSite is meeting your needs and that you're especially enjoying our API. Please let us know if we can provide any additional training or support! The CampSite Team

The user interface is easy to learn and navigate. The administrator functionality is top-notch, both for the purposes of logistics/organization and reporting/analysis. We have a lot of campers who move from program to program, and it's very easy to initiate those changes on the backend, which creates a positive experience for the families we work it. The payment/financial features are also terrific.

While it's possible to export revenue (gross, discounted, adjusted, net) revenues to Excel on a program-by-program basis, and to manipulate them from there for program-wide totals, it would be preferable to be able to complete such analyses within CampSite before exporting, i.e. exporting should be solely for exporting, and not for financial totaling/analysis itself.

Hi Hunter, Thank you for the detailed review; we appreciate the praise and the constructive feedback! Please don't hesitate to contact our support team for tips on optimizing tasks or processes or to submit particular requests. The CampSite Team

I like that you can get in touch with someone within minutes if there is an issue with our site. I also like that we can make our Campsite skin look like or website so it is not confusing for your families.

I don't have much I dislike about Campsite. The only thing I wish I could change is to be able to edit more in the medical module to fit our unique needs.

The software was created by people who understand residential camping and the software is very compatible with most camp programs. It is VERY easy to customize the program to fit you.

There are minor flaws in some of the features that aren't always conducive to medical based residential camping but they are easy to overcome.

I like that we're able to pick and choose which functions we want and need. Which leaves you only paying for what you actually need and will use! It's also extremely user friendly and if you are ever in a bind or stuck - Campsite is ALWAYS there via email or phone to help you and their response time is super fast!

It's hard to find anything that I would say I do not like about it. There are always things I wish I could have it do, but I've never found myself upset that I can't do something with Campsite.

Wow, we are flattered! Thank you so much for the review Kate, we're glad to have met your expectations and will do our best to continue to provide the level of service you've experienced so far.

The cloud-based platform is ideal for our use (multiple users in multiple locations). There are many features that streamline the enrollment process for our campers, hiring process for our staff, and administration of the camp here in the office. The customer service is excellent.

We are a very specialized program, so there are some features that do not fit our program, and other features we require that Campsite does not (yet?) have the capacity for. Additionally I would like the capacity to build more intuitive forms (conditional logic).

Hi Jen, Thank you for your review; we're happy to hear CampSite has served you well. If you have any specific features that you'd like CampSite to consider for future updates, please let our support team know! The CampSite Team

Having used Campsite on a daily basis for many years I can honestly say that it does everything I need it to do (and more). I mainly use for scheduling and love the fact that I can work from my desk in the office or switch over to my iPad and go mobile, allowing me to engage and interact with the campers while still collecting the data that I need to allow our program to run smoothly.

Genuinely none that I can think of, very good product in all aspects.

Hi Colin, Thank you for your kind review. We agree - there's nothing better for busy camp directors than CampSite on-the-go! The CampSite Team

Eases of customer use when completing camp registration and the ability to make certain fields of family information required before payment.

Would like to have the ability to block some contacts.

Hi Marie, Thank you for your review - we appreciate your feedback! The CampSite Team

I like that the software has so many different features and can be customized to every summer camp. They have thought of everything a camp director needs to fulfill registrations financially and track enrollments. The software provides a range of different reports, which is extremely helpful. It's exceeded my expectations in every way. The customer service is beyond over-the-top, AND they know me by name.

I haven't figured out how to make cabin lists in the way we need them made.

Hi Alyson, Thank you for your thoughtful review! We will continue to work with you to make sure your experience with CampSite exceeds expectations!

The customer support is fantastic and has consistently been so for all five years we've used the product.

I would like there to be a nicer looking way to add merchandise options to the registration process.

Thank you for the kind words, Susan! We appreciate your business and the opportunity to grow and work alongside Planet Rangers! The CampSite Team

Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

Thank you Marita, we are happy to hear you are having a positive experience with CampSite so far.

Overall, Campsite provides features that save so much time and effort on my end. It is very convenient to have and the customer support team is extremely helpful.

There are a few small details I would personally like to change, but as far as the functionality of the software these details don't really impact it heavily.

Thanks, Chesca! Our support team is happy to assist any time you need it!

It's very straight forward and easy to navigate. Most functions can be figured out with very little exploration and any administrative errors can be easily corrected.

I haven't found anything to dislike to this point.

It's user friendly (for most part), the team behind the scenes is amazing. they always reply within a few hours at the latest and are always willing to assist.

There are a few limitations but we've learned to overcome them.

Hi Dalia, Thank you so much for your positive and helpful feedback! We'll continue to provide your team the support you've come to expect from us!

Access from anywhere, everything is in one place, limited paper

There are instances where I would prefer that it be a little more specific to our needs but it works really well

Thank you so much for the kind review, Melanie. We're grateful to have a part in your camp's success!

Easily adaptable: While it may be designed mainly for summer-camp-type organizations, we are able to easily adapt it for use in enrolled programs.

No cons at this time; software works well for the level at which I use it.

I love that everything is organized. If you have any question the support is amazing. They have videos to help with learning the features on the site.

None...I was able to use most of the features and now in the off season I am learning the details that I didn't know about.

Thank you, Janet! We greatly appreciate the positive feedback and you taking the time to review us! We're very happy to hear you're enjoying our software. 😊

Exactly what we needed to run our campground. The customer support is amazing and very user friendly

Didn't have any real cons, very easy to setup and use. Would recommend this to any owner. The price is very competitive with other software for the same purpose.

How easy it was to use in the sense of finding basic information. Reports were easy to understand how to piece together.

How firms are kind of hidden. For some of the functions you had to dig to find them and it made it kind of difficult at first but after using it for a while it became second nature.

Hi Kaliegh, Thank you for your feedback! Please let our support team know if we can do anything to enhance your CampSite experience. The CampSite Team