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Datto SIRIS
5
69
4
12
3
4
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one BCDR solution
Table of Contents
Datto SIRIS - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Datto SIRIS overview
What is Datto SIRIS?
Datto SIRIS is a business continuity and disaster recovery (BCDR) solution designed for MSPs to efficiently prevent data loss and reduce downtime.
Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.
It provides a multi-tenant cloud portal that allows MSPs to view, manage and recover client data on a single interface.
Flexible deployment: software-only and hardened backup appliances.
Starting price
Alternatives
with better value for money
Pros & Cons
Backup
Customer Support
Ease of Use
Pricing
Cloud and Hardware
Pricing and Features
Datto SIRIS’s user interface
Datto SIRIS pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.6
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about Datto SIRIS?
Datto provides your organization with a backup appliance that can allow you to restore VMs directly to the device itself, the cloud or a combination of the two.
Select to learn more
Who uses Datto SIRIS?
Based on 91 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Datto SIRIS's key features
Most critical features, based on insights from Datto SIRIS users:
All Datto SIRIS features
Features rating:
Datto SIRIS alternatives
Datto SIRIS pricing
Value for money rating:
Starting from
No pricing info
User opinions about Datto SIRIS price and value
Value for money rating:
To see what individual users think of Datto SIRIS's price and value, check out the review snippets below.
Randy G.
AVP - Systems Administrator
Randy G.
AVP - Systems Administrator
Datto SIRIS integrations (3)
Integrations rated by users
We looked at 91 user reviews to identify which products are mentioned as Datto SIRIS integrations and how users feel about them.
Integration rating: 4.5 (2)
“The additional data points available make the integration a must.”
Sukhjit S.
Systems Administrator
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“Critical business based applications requiring 100% uptime.”
Ben S.
Infrastructure Architect
Other top integrations
Datto SIRIS customer support
What do users say about Datto SIRIS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Datto SIRIS customer support.
A handful of users highlight Datto SIRIS support as responsive, knowledgeable, and available 24/7 when issues arise.
A number of users report slow response times, unresolved tickets, and frustration with warranty or RMA support processes.
Support options
Training options
To see what individual users say about Datto SIRIS's customer support, check out the review snippets below.
“The configurations are easy to manage and the support has been helpful when we had to reach out to them.”
Ian B.
Prevent Manager
“Their customer service during a DR is legendary...”

Matt K.
CEO
“Support for the product and warranty that should cover if the unit fails but Datto support person chose to arbitrarily ignore the warranty and no explanation of why not.”
Pulin K.
President
Datto SIRIS FAQs
Q. What level of support does Datto SIRIS offer?
Datto SIRIS offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep)










