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FacilityONE

Web-based Interactive Blueprint Operations System with CMMS.

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FacilityONE Pricing, Features, Reviews and Alternatives

FacilityONE product overview

What is FacilityONE?

FacilityONE provides a cloud-based Enterprise Operations Solution for facilities management that encompasses our proprietary interactive blueprint operations system, customized visual data analytics, physical asset mapping, and Computerized Maintenance Management System (CMMS). Our interconnected blueprint-technology provides immediate emergency information to execute a plan of action as well as mobile access to critical information about every physical asset, zone and mechanical & fire system in your facility.

Key benefits of using FacilityONE

  • FacilityONE is a provider of a cloud-based interactive blueprint operations system, designed to support operational efficiency with a work order management system that prioritizes sound preventive and corrective maintenance of assets.


  • Introducing SMARTPRINT Alpha, a fully-managed Analytics as a Service (AaaS) from FacilityONE. Our new analytics platform takes away the anarchy and creates true Business Intelligence (BI) for your facility.


  • SMARTPRINT Technology supports the storage and access to critical asset information, useful for the mapping of asset locations, the annotation and display of floor plans, plus the attachment of digital documentation or photos to those mapped assets.


  • The FacilityONE Work Order Management System (WOM) promises to diagnose issues across multiple facilities and locations, more quickly and more accurately with features required to log, schedule, process, analyze, evaluate and report on preventive and corrective maintenance tasks.


  • Corrective functionalities include inventory management, manual or clocked time tracking, cost tracking, plus the tracking of asset histories, category types, status and also the priority levels of necessary maintenance tasks.


  • Preventative provisions include custom task checklists, the ability to setup schedules tailored for each asset, plus custom scheduling for the conduct of routine inspections.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    FacilityONE pricing information

    Value for money

    4.7

    /5

    26

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FacilityONE features

    Functionality

    4.4

    /5

    26
    Total Features42 6 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third Party Integrations
    Inventory Management
    Document Management
    Mobile Access
    Task Management
    Status Tracking

    Functionality contenders

    FacilityONE users reviews

    Overall rating

    4.8

    /5

    26

    Positive reviews

    96%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.31/10
    Rating distribution

    5

    4

    3

    2

    1

    21

    4

    1

    0

    0

    Pros
    Very good, we have a good partnership and make improvements to our use through training and updates to the system.

    Andrew B.

    Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work.

    HG

    Heather G.

    It is easy to use and I like how smart print functions, there is a lot of opportunity created with that feature.

    Andrew B.

    Cons
    When I first started using Facility One, it was a bit confusing and hard to navigate.

    TB

    Tylor B.

    The inventory was not well organized and it is difficult to search for information.

    SS

    Skanda S.

    Updates are always being made for navigational improvements but can sometimes create user frustration.

    JG

    Jana G.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A great way to help us keep track of problem areas and keeping outstanding work orders organized.

    Reviewed 4 years ago
    Pros

    Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. PM scheduler is a great tool that keeps PM's from getting missed.

    Cons

    There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Intuitive Interface and Awesome Customer Service!

    Reviewed 3 years ago

    Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team! We also can't say enough...

    Pros

    Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time!

    Cons

    Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Legacy or Unity?

    Reviewed 3 years ago

    Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day.

    Pros

    Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system.

    Cons

    Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Facility One

    Reviewed 3 years ago

    Facility One is a great database for our maintenance program.

    Pros

    This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used.

    Cons

    Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Organized and simplified facility management in one place which greatly improves our efficiency.

    Reviewed 4 years ago
    Pros

    Two of our favorite features of the program are the SmartPrint interactive floor plans and the work order management system. Both are invaluable tools to our operations. Facilty One provides great customer support including initial training and set-up, ongoing education and support, and customer care. Their product is robust and functional for day to day operations and I think you would be very pleased with their services.

    Cons

    Updates are always being made for navigational improvements but can sometimes create user frustration.

    FacilityONE FAQs and common questions

    FacilityONE has the following pricing plans:
    Pricing model: Subscription


    FacilityONE has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    FacilityONE supports the following languages:
    English


    Yes, FacilityONE has an API available for use.


    FacilityONE offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, Phone Support

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