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FacilityONE Pricing, Features, Reviews and Alternatives
FacilityONE FAQs
FacilityONE product overview
What is FacilityONE?
FacilityONE provides a cloud-based Enterprise Operations Solution for facilities management that encompasses our proprietary interactive blueprint operations system, customized visual data analytics, physical asset mapping, and Computerized Maintenance Management System (CMMS). Our interconnected blueprint-technology provides immediate emergency information to execute a plan of action as well as mobile access to critical information about every physical asset, zone and mechanical & fire system in your facility.
Key benefits of using FacilityONE
Typical customers
Platforms supported
Support options
Training options
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FacilityONE
Starting from
No pricing info
Starting from
65
/user
Per month
FacilityONE pricing information
Value for money
4.7
/5
26
Starting from
No pricing info
Pricing options
Value for money contenders
FacilityONE features
Functionality
4.4
/5
26
Total features
43
6 categories
Most valued features by users
Functionality contenders
FacilityONE users reviews
Overall Rating
4.8
/5
26
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.31/10
21
4
1
0
0
Andrew B.
Andrew B.
Overall rating contenders
Bryan B.
Restaurants,
Used daily for 1-2 years
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Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. PM scheduler is a great tool that keeps PM's from getting missed.
There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad.
Heather G.
Banking, 201-500 employees
Used daily for 6-12 months
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Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team! We also can't say enough...
Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time!
Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible!
Tracy H.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day.
Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system.
Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think.
Matt B.
Hospital & Health Care, 501-1,000 employees
Used daily for 2+ years
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Facility One is a great database for our maintenance program.
This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used.
Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes.
Jana G.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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Two of our favorite features of the program are the SmartPrint interactive floor plans and the work order management system. Both are invaluable tools to our operations. Facilty One provides great customer support including initial training and set-up, ongoing education and support, and customer care. Their product is robust and functional for day to day operations and I think you would be very pleased with their services.
Updates are always being made for navigational improvements but can sometimes create user frustration.
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