FacilityONE Pricing, Features, Reviews & Comparison of Alternatives

FacilityONE

Web-based Interactive Blueprint Operations System with CMMS.

4.77/5 (26 reviews)

FacilityONE overview

What is FacilityONE?

FacilityONE provides a cloud-based Enterprise Operations Solution for facilities management that encompasses our proprietary interactive blueprint operations system, customized visual data analytics, physical asset mapping, and Computerized Maintenance Management System (CMMS).Our interconnected blueprint-technology provides immediate emergency information to execute a plan of action as well as mobile access to critical information about every physical asset, zone and mechanical & fire system in your facility.

FacilityONE's interactive blueprint technology, known as SMARTPRINT, consolidates floor plans, drawings and mechanical systems to deliver mapped asset information on all devices. This tight marriage of Preventive Maintenance (PM), Corrective Maintenance (CM) and Work Order Management (WOM) with SMARTPRINT's interactive floor plan drawings is fast and efficient while providing a more accurate diagnosis of facility issues before, during and after they occur. Mapping the precise location of all facility assets, SMARTPRINT features "device cards" for recording device information histories, while also allowing warranties, instructions, photographs and all work order history to be attached for fast reference.
www.facilityone.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
FacilityONE screenshot: Multiple annotation layers ensure customizable display by way of toggling on/off the various available, color-coded overlaysSMARTPRINT Alpha™ Analytics Capabilities from FacilityONE® TechnologiesFacilityONE screenshot: FacilityONE UNITY provides access to features for preventative and corrective work order managementFacilityONE screenshot: The device notebook allows all of its associated information and notes to be attached, viewable when clickedFacilityONE screenshot: Reporting capabilities allow for the generation and customization of reports on a particular timeline, subject to certain criteriaFacilityONE screenshot: Map the exact location of every asset and device within a facility floor plan with SMARTPRINT's interactive blueprint technologyFacilityONE screenshot: The pre-definition and assignment of scheduled maintenance tasks are instantly viewable and tracked throughout the life of each mapped facility asset, device or item of equipmentFacilityONE screenshot: SMARTPRINT floor plans allow for the attachment of every item of information associated with a mapped asset, such as photos, warranties and instruction guidesFacilityONE screenshot: Critical and historical asset information is combined with an integrated work order management system (WOM) for faster, more accurate preventive and corrective maintenanceFacilityONE® Preventative Maintenance ManagementFacilityONE® Corrective Maintenance ManagementFacilityONE® OverviewSMARTPRINT® Technology Overview

FacilityONE reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.6
  4.9
Bryan Barrett

A great way to help us keep track of problem areas and keeping outstanding work orders organized.

Used daily for 1-2 years
Reviewed 2018-04-03
Review Source: Capterra

Pros
Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. PM scheduler is a great tool that keeps PM's from getting missed.

Cons
There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Heather Garbocci

Intuitive Interface and Awesome Customer Service!

Used daily for 6-12 months
Reviewed 2018-12-07
Review Source: Capterra

Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team! We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.!

Pros
Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time!

Cons
Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tracy Heidenreich

Legacy or Unity?

Used daily for 2+ years
Reviewed 2018-11-30
Review Source: Capterra

Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day.

Pros
Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system.

Cons
Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Matt Becker

Facility One

Used daily for 2+ years
Reviewed 2018-12-07
Review Source: Capterra

Facility One is a great database for our maintenance program.

Pros
This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used.

Cons
Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jana Goemmer

Organized and simplified facility management in one place which greatly improves our efficiency.

Used daily for 2+ years
Reviewed 2017-06-20
Review Source: Capterra

Pros
Two of our favorite features of the program are the SmartPrint interactive floor plans and the work order management system. Both are invaluable tools to our operations. Facilty One provides great customer support including initial training and set-up, ongoing education and support, and customer care. Their product is robust and functional for day to day operations and I think you would be very pleased with their services.

Cons
Updates are always being made for navigational improvements but can sometimes create user frustration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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FacilityONE pricing

Pricing options
Subscription
View Pricing Plans

Pricing includes:
FREE Full Turnkey Implementation
Unlimited Users
Unlimited Storage & Updates
Unlimited Training & Support
Live Training
SMARTPRINT® Interconnected Blueprint Technology
Equipment Mapping & Asset Management
Mobile Cloud-Based Work Order Management
Preventative Maintenance Scheduling
Custom Reporting Platform
Custom Visual Analytics Dashboard**

Contact FacilityONE directly for pricing information.

FacilityONE features

API
Inventory Management

Activity Dashboard (621 other apps)
Activity Tracking (345 other apps)
Audit Trail (341 other apps)
Auditing (382 other apps)
Automatic Notifications (549 other apps)
Billing & Invoicing (321 other apps)
Compliance Management (427 other apps)
Customizable Reporting (434 other apps)
Data Import/Export (412 other apps)
Document Management (354 other apps)
Document Storage (341 other apps)
Inventory Tracking (359 other apps)
Monitoring (324 other apps)
Real Time Data (360 other apps)
Real Time Reporting (316 other apps)
Reporting & Statistics (584 other apps)
Third Party Integration (469 other apps)
Workflow Management (459 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
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Videos and tutorials

Additional information for FacilityONE

Key features of FacilityONE

  • Annotations
  • Asset management
  • Asset tracking
  • Automatic reminders
  • Corrective actions
  • Corrective maintenance
  • Cost tracking
  • Equipment maintenance
  • Equipment management
  • Equipment tracking
  • Facility scheduling
  • Fixed asset management
  • Floor plans
  • Graphical data presentation
  • Graphical planning
  • History tracking
  • Incident management
  • Inspection management
  • Issue tracking
  • Maintenance scheduling
  • Mobile access
  • Multi-location
  • Predictive maintenance
  • Preventive maintenance
  • Prioritizing
  • Purchasing management
  • Repair tracking
  • Residential properties
  • Scheduling
  • Schools
  • Service history tracking
  • Status tracking
  • Task management
  • Task scheduling
  • Task tracking
  • Technician management
  • To-do list
  • User photos
  • Vendor management
  • Work order management
View All Features

Benefits

FacilityONE is a provider of a cloud-based interactive blueprint operations system, designed to support operational efficiency with a work order management system that prioritizes sound preventive and corrective maintenance of assets.

Introducing SMARTPRINT Alpha, a fully-managed Analytics as a Service (AaaS) from FacilityONE. Our new analytics platform takes away the anarchy and creates true Business Intelligence (BI) for your facility.

SMARTPRINT Technology supports the storage and access to critical asset information, useful for the mapping of asset locations, the annotation and display of floor plans, plus the attachment of digital documentation or photos to those mapped assets.

The FacilityONE Work Order Management System (WOM) promises to diagnose issues across multiple facilities and locations, more quickly and more accurately with features required to log, schedule, process, analyze, evaluate and report on preventive and corrective maintenance tasks.

Corrective functionalities include inventory management, manual or clocked time tracking, cost tracking, plus the tracking of asset histories, category types, status and also the priority levels of necessary maintenance tasks.

Preventative provisions include custom task checklists, the ability to setup schedules tailored for each asset, plus custom scheduling for the conduct of routine inspections.