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Jetdocs
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative ticketing workflows for your internal teams
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Jetdocs - 2026 Pricing, Features, Reviews & Alternatives
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Jetdocs overview
What is Jetdocs?
Jetdocs is your internal ticketing solution and helpdesk that drives productivity across your organization. Integrated into Microsoft Teams and Slack, Jetdocs seamlessly works alongside your teams to deliver a fully collaborative experience. With our innovative no-code catalog builder, you can standardize workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Get your internal tickets, requests and approvals resolved quickly today.
Trusted by Fortune 500 companies, scaling organizations, educational institutions and non-profits.
Key benefits of using Jetdocs
- Your all-in-one ticketing solution, service desk, helpdesk and workflow builder
- Fully customize your internal Catalog for your end-users
- SSO with Slack and O365 for lightning fast setup
- Feature rich with @mentions, SLAs and priorities, conditional fields, workflow steps and much more
- Smart routing to specific users, custom groups or dynamic fields
- Jetdocs Bot for relevant notifications
Starting price
Alternatives
with better value for money
Jetdocs’s user interface
Jetdocs reviews
Overall rating
5.0
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
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Jetdocs's features
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Jetdocs alternatives
Jetdocs
Starting from
Free
SysAid
Starting from
No pricing info
Salesforce Service Cloud
Starting from
25
Per month
Freshservice
Starting from
29
Per month
Jetdocs pricing
Value for money rating:
Starting from
Free
User opinions about Jetdocs price and value
Value for money rating:
Jetdocs integrations (3)
Top integrations
Jetdocs support options
Typical customers
Platforms supported
Support options
Training options
Jetdocs FAQs
Jetdocs has the following pricing plans:
Pricing model: Free
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Jetdocs?
Jetdocs has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Jetdocs support?
Jetdocs supports the following languages:
English, German
Q. Does Jetdocs offer an API?
No, Jetdocs does not have an API available.
Q. What other apps does Jetdocs integrate with?
Jetdocs integrates with the following applications:
Zapier, Microsoft Teams, Slack
Q. What level of support does Jetdocs offer?
Jetdocs offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base