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Less Paper Logo

Cloud-based customized field service management software.

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Less Paper - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

Less Paper overview

What is Less Paper?

Less Paper is a cloud-based work order management system that offers field service businesses a single and centralized platform from which to create and track custom digital work orders. Incorporating dynamic work orders, electronic signature capture and a calendar-based scheduling system as well as PDF generation and export of work orders, Less Paper aims to provide users with a flexible work order management solution.

In order to help users manage work orders effectively, Less Paper equips users with the tools to create, edit and track work orders easily. To enhance user-productivity, Less Paper enables users to sync work orders with field staff automatically, collect customer signatures electronically and email work order receipts as PDF files instantly.

Further to work order management, Less Paper facilitates maintenance management by allowing users to complete digital maintenance work orders, schedule recurring maintenance appointments and receive appointment alerts. To promote efficient maintenance management, Less Paper provides customers, tenants or employees with a self-service portal to request maintenance independently.

With a calendar-based scheduling system, Less Paper permits users to schedule appointments, tasks and notes conveniently. Less Paper’s scheduling features also allow users to manage employee activity with on-call tracking and up-to-date timesheets. Moreover, with Less Paper’s built-in voicemail and answering service, users can schedule the automatic dispatch of ER calls via SMS messages or automated calls.

Key benefits of using Less Paper

  • As a web-based work order management system, Less Paper affords users the flexibility to work from any location using any desktop, tablet or smartphone device.

  • Users can capture customer signatures electronically, providing field staff with a simple way to secure proof of purchase while out of the office.

  • Less Paper offers a programmable voicemail or automated answering service, allowing users to forward calls to employees and schedule the automatic dispatch of ER calls.

  • Less Paper includes a calendar-based scheduling system, enabling users to create, manage and track customer appointments easily.

  • Less Paper employs a self-service portal, helping customers, tenants and employees to request maintenance attention efficiently.
  • Starting price

    120flat rate /
    per month
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    Alternatives

    Less Paper’s user interface

    Ease of use rating:

    Less Paper reviews

    Overall rating

    4.9

    /5

    30

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.76/10
    Rating distribution

    5

    4

    3

    2

    1

    27

    3

    0

    0

    0

    Pros
    “Amazing experience from start to finish. Customer service has been fantastic, communication great.”
    Verified reviewer profile picture

    Jackie A.

    Business Process Strategist

    “As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.”
    MB

    Mark B.

    owner

    “To say this is a perfect system is not hyperbole. Sensitive content hidden] and his team do a great job tailoring this system to you specific needs.”
    Jr

    Josh r.

    General Manager

    Cons
    “Web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences).”
    HC

    Hilario C.

    Manager, Service Administration

    “Once our crews were released by the investor owned utilities we turned them loose on the private work.”
    Verified reviewer profile picture

    Doug W.

    President & CEO

    “It was tough to get a feel for the software when there was no demo available.”
    Verified reviewer profile picture

    Jackie A.

    Business Process Strategist

    Who uses Less Paper?

    Based on 30 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Construction
    Consumer Services
    Machinery
    Automotive
    Others

    Use cases

    Field Service Management
    Carpet Cleaning
    Appointment Scheduling
    Landscape
    Lawn Care

    Less Paper's key features

    Most critical features, based on insights from Less Paper users:

    Mobile access
    Work order management
    Scheduling
    Contact database
    Billing & invoicing
    Customizable forms

    All Less Paper features

    Features rating:

    Client management
    Service history
    For locksmiths
    CRM
    Calendar management
    Predictive maintenance
    Customizable fields
    Real-Time data
    Quotes/Estimates
    Data import/export
    Reporting & statistics
    Dispatch management
    Electronic signature
    Vendor management
    File storage
    Inventory management
    Compliance management
    Workflow management
    Payment processing
    Payroll management
    Permit management
    Payment collection in the field
    Pest activity tracking
    Pesticide usage tracking
    Photo capture
    Photos/Images
    Preventive maintenance
    Progress tracking
    Project management
    Project planning/scheduling
    Project tracking
    Commenting/Notes
    Irrigation tracking
    Job costing
    Job management
    Job scheduling
    Job tracking
    Key & lock management
    Labor rates
    Landscape design
    Lead management
    Location tracking
    Maintenance management
    Maintenance scheduling
    Material ordering
    Messaging
    Mobile alerts
    Mobile app
    Mobile payments
    Mobile signature capture
    Multi-Location
    Online booking
    Online payments
    Online time clock
    Projections
    Search/Filter
    Self service portal
    SMS messaging
    Status tracking
    Subcontractor management
    Supplier management
    Surveys & feedback
    Takeoff
    Task management
    Task scheduling
    Team management
    Technician management
    Third-Party integrations
    Time & expense tracking
    Time tracking
    Timesheet management
    Visual analytics
    Warranty tracking
    Work History
    Work order creation
    Property layouts
    Proposal generation
    Purchase order management
    Quality control management
    QuickBooks integration
    Real-Time monitoring
    Real-Time notifications
    Real-Time reporting
    Real-Time updates
    Recurring appointments
    Recurring invoicing
    Recurring orders
    Reminders
    Reporting/Analytics
    Residential properties
    Risk assessment
    Role-Based permissions
    Route optimization
    Routing
    Sales reports
    Commercial
    Commercial properties
    Commercial/Industrial
    Communication management
    Communications management
    Confirmations/Reminders
    Contract/License management
    Contractor management
    Cost database
    Cost estimating
    Cost tracking
    Credit card processing
    Customer database
    Customer history
    Customer management
    Customer portal
    Customizable branding
    Customizable reports
    Customizable templates
    Debit/Credit card processing
    Accounting
    Accounting integration
    Activity dashboard
    Activity tracking
    Alerts/Notifications
    API
    Appointment scheduling
    Asset lifecycle management
    Asset tracking
    Audit trail
    Automated scheduling
    Automatic backup
    Barcode/Ticket scanning
    Barcoding/RFID
    Bid management
    Booking management
    Calendar sync
    Calibration management
    Change order management
    Chemical usage tracking
    Client portal
    For commercial and/or industrial electrical contractors
    For field service
    For handyman industry
    For hvac companies
    For janitorial services
    For lawn care
    For pest control companies
    For plumbing industry
    For residential
    Geographic maps
    GPS
    Groundskeeping management
    Historical reporting
    Image capture
    Industrial
    Inspection checklists
    Inspection management
    Interaction tracking
    Inventory control
    Inventory tracking
    Invoice management
    Digital signature
    Document imaging
    Document management
    Document storage
    Drag & drop
    Electrical estimating
    Electronic forms
    Electronic payments
    Email management
    Email templates
    Employee management
    Employee scheduling
    Equipment maintenance
    Equipment management
    Equipment tracking
    Estimating
    Expense tracking
    Facility scheduling
    Fixed asset management
    Fleet management
    For carpet cleaners

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    Less Paper pricing

    Value for money rating:

    Starting from

    120

    Per month

    Flat Rate

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Less Paper price and value

    Value for money rating:

    To see what individual users think of Less Paper's price and value, check out the review snippets below.

    “Amazing experience from start to finish. Customer service has been fantastic, communication great.”
    Verified reviewer profile picture

    Jackie A.

    Business Process Strategist

    “As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.”
    MB

    Mark B.

    owner

    Less Paper support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online

    Less Paper FAQs

    Q. What type of pricing plans does Less Paper offer?

    Less Paper has the following pricing plans:
    Starting from: $120.00/month
    Pricing model: Subscription


    Q. Who are the typical users of Less Paper?

    Less Paper has the following typical customers:
    Freelancers, Small Business


    Q. What languages does Less Paper support?

    Less Paper supports the following languages:
    English


    Q. Does Less Paper offer an API?

    No, Less Paper does not have an API available.


    Q. What level of support does Less Paper offer?

    Less Paper offers the following support options:
    Phone Support, 24/7 (Live rep), Email/Help Desk, Chat

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