Process Director Pricing, Features, Reviews & Comparison of Alternatives

Pros
- Easy for a non-developer to develop a process from start to finish, yet has the tools a developer needs to develop complex scenarios. - Scripting capability with the SDK allows the software to be extended to meet your process when the out of box functionality doesn't fit your use case. - Great customer support that goes above and beyond to help solve issues - Direct Assistance is available if you need one on one help to solve unique issues - When we were evaluating BPM solutions, Process Director was the only demo that actually presented a complete solution for our use case in the RFQ where other industry identified "leaders" in BPM were not flexible enough to provide a solution. - Process Director is a perfect fit to solve niche processes in our company that fall outside of our enterprise applications - Very easy upgrade process. The actual upgrade process has been less than 10 mins for us even between major version releases.

Cons
I don't have a con that I can list since I have yet to find a scenario that Process Director doesn't have a mechanism to solve.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Developer Friendly : Lot of components are really reusable that helps the developers to save considerable amount of time Timeline : One of the best object I have come across. Very user friendly and it is really very easy to extend for complicated decision making flows. PDF Creation : Creating PDF in multiple documents get accomplished in very simple steps. Business Rules & Business Values : Both are very user friendly and able to connect to our back end database very easily.

Cons
PDF Sizing : One of the biggest concern in BP Logix now is, PDFs are not creating with the size optimized and over the period of time, this will be big concern for us. "Processing Please wait....." GUI : Message that displays when moves from one form to another form cannot be customized. Lack of support Edit Mask : For the field that has special data type like phone, email, hourly rate dollar amount, BP Logix doesn't offer a easy way to edit mask a field.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The Microsoft Word eForm builder makes creation of simple forms and processes incredibly accessible to any level of user. Some things take a little thinking about to decide the best way of achieving a goal but, without exception, we always find a neat solution to every requirement within the features offered. Powerful database integration via SQL queries, SOAP web service calls (in both directions) and even REST calls make integration more possible than with similar products. The three tier licensing makes sizing and implementing a system a straightforward business without having to count users and constantly be under pressure to adjust the system use to remain within restrictive user count license restrictions.

Cons
The power on offer takes a little time to fully understand. Due to the modular nature of the system and that many of the modules are built within the same framework as your own processes, it can make navigating the options a little overwhelming at first. When building processes for the real world, the devil is in the detail; a lookup of an address might sound simple at first but in reality the address may be in a different table to the main account information, the postcode may or may not have a space separator and the search may return multiple matches rather than just one. Process Director has the ability to deal with all these scenarios but knowing which options to use and when, or having access to a good support partner who does, is essential.

Rating breakdown

Pros
The GUI allows for a simplistic look a some very complex coding. This makes gathering requirements and creating workflows extremely visual, which in an advertising agency is essential to getting understanding and sign-off for each program implementation. The Microsoft integration makes creating forms and linking to external data sources a breeze. The customizations that are possible in the forms and workflows via basic C# scripts allow developers to create dynamic controls that may otherwise be sacrificed due to time or resource deficiency. The customer support has been nothing less than superb since day one. There has never been and issue or question raised that wasn't addressed in a timely manner.

Cons
Limitations surrounding permissions to view forms and workflows could be improved. Adding a feature such as the ability to enter a user picker field on a form that dictates who can see that form/workflow (which is not viewable to the general user base). Currently you have to limit permission to the Process Users which doesn't include everyone that needs access. This then requires an Admin to manually give users view rights to each form, which is extremely time consuming. The other area to improve would be reporting. The KVs are very limited in scope which is where the new BI reporting comes in...but in my review of it the dollars did not match up with the results. Also, I'm not a fan of the new condition builder format where you have to click an elipses to select options or type a string. Creating conditions moved much more quickly when you could get directly to the dropdowns and type your string directly rather than clicking an elipses then starting that process from there.

Rating breakdown

Pros
The forms front end allows us to eliminate costly, time consuming, and error prone data entry. They can be designed by our business units, and enhanced by our developers if need be. That dual approach to the design element allows for collaborative creativity, and a reduced amount of communication between the business and IT. The business rules are capable of running the gamut from simple, to very complex, depending on the time and effort you put in. The timeline model creation is innovative and easy to use, giving a "project" look and feel to the design interface, and incorporating events and time into the process.

Cons
The only thing I have found as lacking with this software, is the Knowledge View reporting that comes out of the box. In my opinion, it runs fairly slowly (at least in our environment) in what should be a fairly simple call against the database.

Rating breakdown

Likelihood to recommend: 10/10