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BP Logix Process Director

The ONLY BPM platform with time-based process automation!

Review Summary

Pros

Product performs as advertise and is easy to use. Excellent for low code/no code programming but adds ability to extend functionabity through c.

Jim J.

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There are lots of BPM software solutions available. Please be careful when purchasing one, especially one with a hefty price tag like BP Logix.

Justin M.

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We have been able to develop simple processes for quick hits to improve a process as well as solve and improve complex processes.

Ricky G.

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Cons

Support when errors occur can be cumbersome. I don't have much experience in this area, so replicating errors, getting logs to capture the info, and deciphering the errors is time consuming.

Leah O.

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The interface can get a bit confusing at times and slow to navigate with lots of popups.

Colin R.

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The KVs are very limited in scope which is where the new BI reporting comes in...but in my review of it the dollars did not match up with the results.

Bill H.

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Overall rating

4.6

(26)

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92%
positive reviews
93%
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26 reviews

recommended

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Low-Code Digital Transformation

Reviewed a year ago

Process Director has allowed us focus on delivering business solutions that improve our overall customer experience while streamlining operations, increasing accountability and transparency.

Pros

Process Director switches the focus from custom solutions development to business process optimization. The product makes its easy to tackle complex workflows quickly and effectively, allowing us to address evolving business needs without delays. Out of the box integration with Active Directory and built-in connectors to multiple database systems facilitate identity management and data connections to ERP systems or other applications. Full audit logs, report building tools, and digital signatures make compliance requirements a non-issue. The new web form builder not only elevates the end-user's experience, but makes form creation even easier. Forms are responsive and can be created and deployed in no time.

Cons

Process Director will challenge the "developer mindset" who'd like to get underneath the hood to address specific needs. Overcoming this requires you to think differently, and forces you to look at a challenge from different perspectives.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BP Logix Process Director working well for our use case

Reviewed a year ago

Overall, it was as expected to ramp up on learning the software, developing the application fro our use case, and making enhancements to the application over time. We were able to achieve the desired results for managing our workflow and crating the various reports needed to manage the biz process and drive continuous improvements.

Pros

Process timeline framework. Technical support. Controlling user access to the level needed. Regular software updates and free training on new features.

Cons

Troubleshooting issues - sometimes finding root cause is difficult. Bug fixes not clearly communicated as to how they were addressed in the next software release.

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I found this to be on par with other canned workflow tools. That is, not so great overall.

Reviewed 3 years ago
Pros

If you don't already have a team of coders, but have talented and technically-inclined individuals itching for a new challenge, this may be a good way to enable them to produce simple throwaway forms and workflows. Also found BP Logix tech support to be above average, though product development support is not included in the basic software license.

Cons

Don't believe the marketing hype. No, your staff won't be cranking out complex forms and processes within days, weeks, or probably even months. You will require a substantial training investment and years of experience for workers to become truly productive with this. It is like learning a programming language, except instead of writing code you are mousing everywhere. And, unlike code, which represents...

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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A simple and easy to use software package that packs a big punch to solves unique business processes

Reviewed 4 years ago

- Process Director helps us provide solutions to niche processes that fall outside of the company's enterprise processes. - Moving from hard copy forms to an electronic format gives us visibility into our processes and eliminates the need to ask "Where are we on this process". - Automating our processes improves efficiency and eliminates a majority of phone calls and emails back and forth. - We have been able to develop simple processes for quick hits to improve a process as well as solve and improve complex processes.

Pros

- Easy for a non-developer to develop a process from start to finish, yet has the tools a developer needs to develop complex scenarios. - Scripting capability with the SDK allows the software to be extended to meet your process when the out of box functionality doesn't fit your use case. - Great customer support that goes above and beyond to help solve issues - Direct Assistance is available...

Cons

I don't have a con that I can list since I have yet to find a scenario that Process Director doesn't have a mechanism to solve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Using BP Logix implementing Electronic Employment Application Process

Reviewed 4 years ago

It is very developer friendly and we were able to use this product for all developers with little bit of learning from BP Logix perspective. Also this product helps to develop the flow as engine and it nicely integrates with our company proprietary software.

Pros

Developer Friendly : Lot of components are really reusable that helps the developers to save considerable amount of time Timeline : One of the best object I have come across. Very user friendly and it is really very easy to extend for complicated decision making flows. PDF Creation : Creating PDF in multiple documents get accomplished in very simple steps. Business Rules & Business Values : Both are very user friendly and able to connect to our back end database very easily.

Cons

PDF Sizing : One of the biggest concern in BP Logix now is, PDFs are not creating with the size optimized and over the period of time, this will be big concern for us. "Processing Please wait....." GUI : Message that displays when moves from one form to another form cannot be customized. Lack of support Edit Mask : For the field that has special data type like phone, email, hourly rate dollar amount, BP Logix doesn't offer a easy way to edit mask a field.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Process Director drives our digital transformation

Reviewed a year ago

Our implementation focus has been driven by public safety, compliance issues, and return-on-investment. We are resource constrained and by re-engineering processes with Process Director we are often able to speed up processes, reduce or eliminate manual intervention, improve data accuracy and compliance while freeing up people to address higher value add tasks.

Pros

The ease of use and extensibility of Process Director has been a game changer for us. We have been able to leverage data across the enterprise to re-engineer processes to achieve much greater efficiencies, compliance, data accuracy and cost savings. The flexibility that Process Director offers through their SDK has allowed us to easily extend the functionality of the product to address virtually all challenges that we have come across. We have literally changed our project discovery process to focus on what the business needs to make their processes more efficient and not around the limitations of a platform or tool.

Cons

I have no cons. When a limitation to their software exists BP Logix support staff often suggest an approach that you may not have thought of. We have been able to address limitations that are a result of a unique requirement through the use of the SDK.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool to build, run, monitor and improve your business process

Reviewed a year ago

Process Director has allowed us to streamline our processes tremendously. It works well and ensures a great workflow between different departments.

Pros

Process Director was easy to install and not many additional infrastructure capacity was needed. It's also easy to maintain. Deploying the processes to different environments is made easy by export & import features. The upgrades are straightforward and not time consuming. The process timeline model over the traditional and complex flow chart model is innovative and easy to use. Complex business processes can be implemented with wide variety of custom tasks. Very convenient and low/no code solution. Process Director gives the ability to see trends over time. It allows you to build, run, monitor and do continuous improvement easily. The support staff and our Account Manager are very prompt and responsive.

Cons

I would like to be able to produce reports from templates to suit my users needs. The reporting tool requires prior knowledge and experience with some reporting tools. The Knowledge Views are helpful in querying some basic information but it can get tricky with arrays and it's slow in rendering data.

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Flexible and powerful, endless possibilities before you need to write even a single line of code!

Reviewed 9 years ago

It is hard to imagine an organisation that couldnt implement and benefit from Process Director within a matter of weeks. Naturally there is a fair investment required, not only in the product but in training and process design, which needs to be factored in before the ROI can be established. However, Process Directors unique attributes make the ROI clear and far more persuasive than with lesser solutions; simple unlimited user licensing options, Microsoft based technologies for easy implementation, strong product support and training partners, familiar tools such as Word for eForm building, workflow and processes, business intelligence, accessible web interface for administrators and users, unrivalled flexibility of features and out-the-box deployment ability.

Pros

The Microsoft Word eForm builder makes creation of simple forms and processes incredibly accessible to any level of user. Some things take a little thinking about to decide the best way of achieving a goal but, without exception, we always find a neat solution to every requirement within the features offered. Powerful database integration via SQL queries, SOAP web service calls (in both directions) and even REST calls make integration more possible than with similar products. The three tier licensing makes sizing and implementing a system a straightforward business without having to count users and constantly be under pressure to adjust the system use to remain within restrictive user count license restrictions.

Cons

The power on offer takes a little time to fully understand. Due to the modular nature of the system and that many of the modules are built within the same framework as your own processes, it can make navigating the options a little overwhelming at first. When building processes for the real world, the devil is in the detail; a lookup of an address might sound simple at first but in reality the address may be in a different table to the main account information, the postcode may or may not have a space separator and the search may return multiple matches rather than just one. Process Director has the ability to deal with all these scenarios but knowing which options to use and when, or having access to a good support partner who does, is essential.

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Process Director fits the need.

Reviewed 9 years ago

All in all this application fits the need; Whether you have 100 processes that all need to link to each other, or one simple process that you just want to increase accountability for. The ease of use, scalability, and low cost made me an instant fan.

Pros

The GUI allows for a simplistic look a some very complex coding. This makes gathering requirements and creating workflows extremely visual, which in an advertising agency is essential to getting understanding and sign-off for each program implementation. The Microsoft integration makes creating forms and linking to external data sources a breeze. The customizations that are possible in the forms and workflows via basic C# scripts allow developers to create dynamic controls that may otherwise be sacrificed due to time or resource deficiency. The customer support has been nothing less than superb since day one. There has never been and issue or question raised that wasn't addressed in a timely manner.

Cons

Limitations surrounding permissions to view forms and workflows could be improved. Adding a feature such as the ability to enter a user picker field on a form that dictates who can see that form/workflow (which is not viewable to the general user base). Currently you have to limit permission to the Process Users which doesn't include everyone that needs access. This then requires an Admin to manually...

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  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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Innovative and Excellent!

Reviewed 5 years ago

I implemented Process Director about a year ago, and currently run roughly 7000-10,000 new processes a month without any major challenges. It has been stable, day in and day out.

Pros

The forms front end allows us to eliminate costly, time consuming, and error prone data entry. They can be designed by our business units, and enhanced by our developers if need be. That dual approach to the design element allows for collaborative creativity, and a reduced amount of communication between the business and IT. The business rules are capable of running the gamut from simple, to very complex, depending on the time and effort you put in. The timeline model creation is innovative and easy to use, giving a "project" look and feel to the design interface, and incorporating events and time into the process.

Cons

The only thing I have found as lacking with this software, is the Knowledge View reporting that comes out of the box. In my opinion, it runs fairly slowly (at least in our environment) in what should be a fairly simple call against the database.

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding platform and support!

Reviewed a year ago

We have implemented the platform to support all global complaints, global special competitive situations involving pricing and programs, in addition to special programs uses. It is a valuable Audit compliance tool for documentation of internal processes, and automated approval trees based on multiple approval designations. Really outstanding support & design by [SENSITIVE CONTENT HIDDEN].

Pros

This software was customized to meet a number of operational needs and was able to be manipulated as our business needs grew. Outstanding programming and very rapid support response. Absolutely A++

Cons

So far there has been no downside since the support programming has been outstanding and there were no issues that were too difficult. Very perceptive programming support that was able to understand complex programming structure and customize for our needs.

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BP Logix Process Director Highly Recommended

Reviewed 9 years ago

I have implemented over 20 internal solutions using this product and we have effectively built our own ERP and CRM system using it. I have also implemented many solutions for clients, and have trained many clients who have benefitted enormously from this software. If you want an excellent BPM product without having to write code and are willing to invest in some training to get the best from it then I highly recommend Process Director.

Pros

BPLogix have been developing BPM solutions for many years now. Their expertise is apparent not just from all of the headline features you expect from a BPM solution, but also from the many little features that give the user a more complete capability without the need for custom coding. With Process Director, external integrations to other products, databases, file systems, and web services really are...

Cons

The new reporting module is not the most intuitive, but it is fully featured and powerful once you learn it. The interface can get a bit confusing at times and slow to navigate with lots of popups. You can usually do everything you need to do in Process Director, but it can sometimes be difficult to figure out the first time. E.g. Enabling the user s own control of the out of office delegation feature as another reviewer mentioned, is actually possible but not obvious. Training is definitely recommended to get the most from this product

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User Review of BP Logix Process Director/Cloud Edition, Implementation and Services

Reviewed 8 years ago

Process Director was quick to deploy and easy to use, update and maintain. The selection of Process Director enables us to integrate with other third party applications including financial management software. We continue to look at other business processes that can take advantage of Process Director's workflow and business process logic. As a result of the deployment we are able to locate records...

Pros

MultiPlan selected BP Logix Process Director/Cloud Edition to centralize its capital expenditure (CapEx), Major Expenditure Request (MER), and Software Project Autorization (SPA) processes late 2011. The autorization and routing workflows were developed and implemented quickly and the system was deployed and operational January 2012. Process Director replaced a legacy application and the users were...

Cons

Wish we could deploy Process Director for more processes and will continue to look for opportunities to do so.

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software! - a very satisfied customer

Reviewed 4 years ago

Our company searched high and low to find a quality workflow solution to replace a failing legacy solution. After evaluating multiple packages, BP Logix appeared to have everything we wanted, and after two years of use, it surely has lived up to the marketing materials. We have built dozens of workflows, many of them large and complex, with deep integrations to several other line of business and ERP applications. It is now a central piece of our entire business life cycle. And all that with great support and an unbelievable price. That's value. Love it! 100% satisfied....

Pros

Extremely robust, yet easy to use. Great support from very knowledgeable staff. Very reasonable pricing methodology that has allowed us to grow with the product, getting maximum value on our investment.

Cons

I have no significant cons

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BP Logix Review

Reviewed 4 years ago

Product performs as advertise and is easy to use. Excellent for low code/no code programming but adds ability to extend functionabity through c#/.net if you like. Great technical support. Supports consuming of web services. Easy to link to enterprise SQL databases.

Pros

Low code. Ease of accessing external data, ease of consuming a web service. Low cost. Ability for the end user to create workflows on online forms.

Cons

No cons were added to this review

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BP Logix Process Director

Reviewed 9 years ago

I'd definitely recommend anyone interested in a BPM solution take a look at Process Director. You won't be disappointed.

Pros

We've evaluated a number of forms automation / workflow apps over the years but Process Director is by far the most economical, feature rich, do-it-yourself system out there. Install is a synch. The UI and docs are easy to understand. And their Getting Started docs will quickly get you familiar with the terminology and concepts in PD. And when you get stuck or can't find a function you're looking...

Cons

About the only thing that I've found frustrating working with PD is that there are times when all the options on a dialog aren't documented at all or the way they are documented doesn't make sense until I talk to support.

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  • Likelihood to recommend10/10

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Recommend

Reviewed a year ago
Pros

New features are launched regularly which suit and even anticipate our needs.

Cons

Support when errors occur can be cumbersome. I don't have much experience in this area, so replicating errors, getting logs to capture the info, and deciphering the errors is time consuming. Thankfully, the errors are rare for the volume of processes we are running.

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  • Likelihood to recommend10/10

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Process Director is a great tool for developing forms and workflows.

Reviewed 4 years ago

All our HR forms are now automated. We have used the software on iPads to collect billing information. We can collect data and monitor compliance with different initiatives. The only limits are your imagination.

Pros

It is very flexible. We can develop our workflows around the way we do business. It is also very easy to develop a form, create a workflow and turn it around quickly. I really like the ability to create views in a SQL database. We can monitor and run reports based on form results.

Cons

Help links no longer work. You can go to support.bplogix.com and find what you need, but it would be nice to click a help link or hit F1 and go directly to the help section for that feature. Form response can be slow when you use arrays.

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BP Logix and BMSCAT

Reviewed a year ago

This has been a game changer for us. We have implemented this for Expense reporting, AP invoices, Crew time sheets/Materials/Equipment tracking.

Pros

Easy to setup and manage workflows. Lowcode software is the new wave of the future. But you can do some SQL scripting inside the application.

Cons

No Mobile App.....it is mobile friendly with web browser but an app would be nice.

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Speed to implement

Reviewed 9 years ago

Process Director decreases dramatically time, effort, licensing and internal costs to implement your business processes, because it s simpler to build and implement automated process, not relying on IT knowledge to embrace your business transformation. With Process Director you change IT Department involvement from a solution provider to someone that helps to increase the speed of process redesign and business change.

Pros

Very fast to deliver a solution - it's possible in the end of the day to automated a fully end-to end business process. No programing required. No cost increase on professional services. Agile implementation process. Licensing Cost. Timeline modeling - brings the possibility to design complex processes that cannot be designed easily with flows - (recursive, parallel tasks) . Out of the box integration - SOA, SQL, ORACLE. Integrated document management system.

Cons

Out of the box reporting could be richer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Not So Great Product

Reviewed 4 years ago

We have been using BP Logix Process director for about a year now and in that time we have managed to produce to forms and timelines. The software is clunky and slow and the interface is not user friendly

Pros

The dashboard is a nice feature that will allow users to view which tasks are waiting for approval

Cons

The software is not easy to use and can be complicated at times. If you contact support they are unwilling to help unless you purchase direct assistance. The documentation on the support site is old, outdated, not very good. Customer service is TERRIBLE!!

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A great choice for BPM software

Reviewed 11 years ago

Very good BPM software, especially considering the price.

Pros

Very easy to install and upgrade; very flexible framework that requires little to no traditional programming skills to implement a feature-rich business system. System is architected from industry-standard underlying technologies (.NET Framework, SQL Server/Oracle DB.) Cost is much lower than competitors that we looked at.

Cons

Since a vendor framework, some ideas cannot be implemeted exactly as desired, or as easily. Reporting system is bare-bones, and hooking third-party reporting software (in my case, Crystal Reports) to the underlying database was necesarry to produce some reports I needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Process Director Salvation

Reviewed 5 years ago

Process Director fit the exact gap that the organization had to help streamline our processes. Working with the team, we were able to deliver the right solution on-time to our associates.

Pros

Ease of use. Integration with our other systems.

Cons

Learning curve for the deeper process functions.

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Easy and intuitive to deploy

Reviewed 11 years ago

Highly recommended for rapid deployment of processes for an organization.

Pros

Very easy to create enhanced workflows and forms without any coding needed. Many different options and custimizations can be done without needing to read though complex documentation. The graphical interface for the workflow is helpful to the creator of the processes, as well as the end user who needs to see where a particular step may be. Support is very good.

Cons

Lacks an effective "out of office" feature, users have to be manually delegated by someone who has the proper permissions.

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Process Director isn' t only a BPM product !

Reviewed 9 years ago

Process Director is not such "BPM Suite" as "BPM Tool" which is used for Agile BPM & Project Managing. Because many BPM Suite Product is deploying as a huge project, but Process Director is deployed by Business Users. No Programming concept is very helpful for customers.

Pros

Unique approach to define on business processes.My favorite feature is "Process Timeline"

Cons

Only .Net technology

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