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ProcessMaker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online business process management (BPM) & workflow software
Table of Contents
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ProcessMaker - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
ProcessMaker overview
What is ProcessMaker?
ProcessMaker offers Enterprise businesses a process management (BPM) and workflow software solution that can be deployed online via the cloud or installed on-premise. Claiming to improve efficiency across the build, run, report, and optimization of business processes, ProcessMaker pairs an intuitive desktop UI with mobile apps. Available across three scalable pricing tiers of Standard, Corporate and Enterprise, the product’s core feature set includes a drag and drop BPMN 2.0 Process Designer for diagramming activities, events and gateways. The web-based editor also imports and exports in BPMN (Business Process Modeling Notation), while a Dynaform Designer similarly makes responsive HTML5 web form composition easier without requiring any coding. Basic and customizable advanced dashboards visualize KPI data, with other tools adding an output document builder, email cases inbox, plus user management options for setting role-based access permissions.
REST API support allows developers to extend integration and interaction with third party apps, beyond those already compatible. The ProcessMaker mobile apps for iOS and Android then go further with online and offline forms access and native features. These include personal and group inboxes, form auto-saving, case search functionality and specific fields for mobile form creation including finger signature capture, barcode scanning, geo-tagging, plus attachment support for images, audio and video etc.
Key benefits of using ProcessMaker
• DynaForm Designer for creating HTML5 / JavaScript compliant, responsive and multi-lingual forms, subforms and grids without writing code, while allowing forms to be previewed across device platforms.
• Dashboard reporting promises personalized visibility onto process and employee performance with data visualizations, including two KPIs for measuring Process Efficiency Index (PEI) and Employee Efficiency Index (EEI).
• Additional core features include an output document builder for creating an array of printable output documents, user management for configuring role-based access, plus user portal and email cases inbox facilities.
• ProcessMaker companion mobile app for Android and iOS devices works alongside ProcessMaker 3.X to build workflow components, run processes, receive automated notifications, build custom dashboards and study performance metrics.
• REST API support enables developers to integrate ProcessMaker with other third party applications or script server interactions.
Starting price
Alternatives
with better value for money
Pros & Cons
Automation
Accessibility
Design
Upgrades
ProcessMaker’s user interface
ProcessMaker pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about ProcessMaker?
Users say ProcessMaker is easy to use, with an intuitive interface and strong workflow automation capabilities that help streamline business processes. They appreciate its flexibility, customization options, and the ability to integrate with other systems through APIs, making it suitable for organizations of various sizes and needs.
They report that customer support is generally responsive and helpful, though some feel it could improve in certain regions. Some mention a learning curve for beginners and challenges with version migration or missing features, but they find training materials and community resources useful for overcoming these hurdles.
Select to learn more
Who uses ProcessMaker?
Based on 174 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsProcessMaker's key features
Most critical features, based on insights from ProcessMaker users:
All ProcessMaker features
Features rating:
ProcessMaker alternatives
ProcessMaker
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No pricing info
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Starting from
10
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Starting from
9
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Jira
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7.91
Per month
ProcessMaker pricing
Pricing plans
Pricing details:
Platform
No pricing info
Features included:
- 100% Restful API
- Actions by Email
- Advanced Analytics & Reporting
- Advanced Search
- Application Performance Monitoring
- Approvals by Email
- Business Activity Monitoring
- Connector Library
- Custom Filters
- Customizable Inbox
- Custom Themes
- Database Tools
- Email Notifications
- Enterprise Logging
- Etc)
- High Availability
- In-Application Notifications
- Mobile
- Nightly off-Site Backups
- Process Designer & Engine
- Process Templates
- Push Notifications (Slack
- Queue Management
- Screen & Script Designer
- SLA Management
- SMS
- Standard Reporting
Pro
No pricing info
Features included:
- Handle Custom Use Cases and Special Projects
- Hybrid Hosting Models
- Multi-Tenant Management System for Oems
Enterprise+
No pricing info
Features included:
- 100% Restful API
- Actions by Email
- Advanced Analytics & Reporting
- Advanced Search
- Application Performance Monitoring
- Approvals by Email
- Auth0 Integration
- Business Activity Monitoring
- Case Management
- Connector Library
- Custom Domain
- Custom Filters
- Customizable Inbox
- Custom Packages
- Custom Themes
- Database Tools
- Data Model Tool
- Directory Services
- Email Notifications
- Enterprise Logging
- High Availability
- In-Application Notifications
- Mobile
- Nightly off-Site Backups
- Process Designer & Engine
- Process Templates
- Push Notifications (Slack
- Queue Management
- Screen & Script Designer
- Single Sign-on (SAML 2.0 & Oauth2)
- SLA Management
- SMS
- Standard Reporting
- Testing Environment
- Web Portal Builder
App
No pricing info
Features included:
- 100% Restful API
- Customizable Inbox
- In-Application Notifications
- Process Designer & Engine
- Screen & Script Designer
- Standard Reporting
User opinions about ProcessMaker price and value
Value for money rating:
To see what individual users think of ProcessMaker's price and value, check out the review snippets below.
Peter B.
Senior developer
Lee N.
IT Support
ProcessMaker integrations (12)
ProcessMaker support options
Typical customers
Platforms supported
Support options
Training options
ProcessMaker FAQs
ProcessMaker has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of ProcessMaker?
ProcessMaker has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does ProcessMaker support?
ProcessMaker supports the following languages:
English, French, Italian, Portuguese, Spanish
Q. Does ProcessMaker support mobile devices?
ProcessMaker supports the following devices:
Android, iPad, iPhone
Q. Does ProcessMaker offer an API?
Yes, ProcessMaker has an API available for use.
Q. What other apps does ProcessMaker integrate with?
ProcessMaker integrates with the following applications:
Drupal, Microsoft Outlook, Zimbra Collaboration Suite, Gmail, SAP Business One, Salesforce Sales Cloud, Joomla
Q. What level of support does ProcessMaker offer?
ProcessMaker offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk