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RF-SMART WMS Logo

Cloud-based inventory and supply chain management platform

(0)

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RF-SMART WMS Pricing, Features, Reviews and Alternatives

RF-SMART WMS FAQs

Q. Who are the typical users of RF-SMART WMS?

RF-SMART WMS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. Does RF-SMART WMS offer an API?

No, RF-SMART WMS does not have an API available.


Q. What other apps does RF-SMART WMS integrate with?

RF-SMART WMS integrates with the following applications:
NetSuite, Dynamics 365 Business Central, JD Edwards EnterpriseOne


Q. What level of support does RF-SMART WMS offer?

RF-SMART WMS offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, 24/7 (Live rep), Chat

RF-SMART WMS product overview

What is RF-SMART WMS?

RF-SMART is a WMS and inventory management software that helps businesses using Oracle NetSuite, Oracle SCM Cloud, Microsoft Dynamics, or Oracle JD Edwards handle manufacturing, retail, and distribution processes on a centralized platform. Administrators can maintain a count of available stock, gain real-time insights into warehouse operations, and track the location of items using barcode scanning functionality.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
24/7 (Live rep)
Chat

Training options

Videos
Webinars
Documentation
In Person
Live Online

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Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

349

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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RF-SMART WMS features

Functionality

4.0

/5

5

Total features

62

5 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
Data Import/Export
Workflow Management
Customizable Reports

RF-SMART WMS users reviews

Overall Rating

4.6

/5

5

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

4

0

1

0

0

KH
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Kayla H.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Changed my work life!!

Reviewed a year ago

While using RF-SMART I am able to save money not having to buy paper for every process- they customized a function that allows me to properly send inventory back & forth to my embroidery department without fear that it will be misplaced. I have grown as a manager working side by side with RF-SMART on some things as well. I could go on & on about how many things are easier for my day to day because of the WMS but just know my overall experience with RF-SMART has been very productive & pleasant. I am excited to see what they do next!

Pros

RF-SMART is a very simple product to use & most importantly it is simple & quick to teach! I really enjoy using it in my warehouse compared to the when I was using all paper- being paperless is very important so that is a huge plus. Best of all RF-SMART has incredible customer service, they are always there for us when we need them & they find the solutions!

Cons

It is hard to remember that RF-SMART & NetSuite are not in complete sync- other than that it is wonderful.

Vendor response

Thank you for the review, Kayla. We're happy to hear that RF-SMART has been able to help your operations be more efficient and change your work life! We look forward to continuing to work with you and your team.

SR
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Shana R.

Warehousing, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mann Lake

Reviewed a year ago

Great experience, the implementation and support teams have been extremely helpful and easy to work with. As we continue to run into more things we want to look into/implement or questions we have we have great conversations with RF-Smart to find a process that will work for Mann Lake. The team also challenges us to think through our process and try something a different way to make it easier in the system.

Pros

Real time visibility, easy of use for new users to jump in a quickly know how to pick an order. Replenishment reporting

Cons

Looking to continue to work with the RF-Smart team on enhancing manufacturing capabilities in real time and streamline some processes in the picking steps to make some more of it automated/faster

Vendor response

Thanks for the review, Shana. We're glad RF-SMART has given you real-time visibility into your warehouse processes and look forward to continuing to work with your team!

NV
AvatarImg

Nathaniel V.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Used to be RF-SMART and now it is RF-RIPOFF

Reviewed a year ago

The renewals have been like pulling teeth. I hate that RF-SMART went from being such a nice company with good leadership to having sharks circling your account looking to squeeze every penny from the relationship. We should be left alone and just given updates and be more self-service. Their reps (which appear to be paid handsomely) probably could have their roles removed and the savings enjoyed by not having them involved could lend themselves to a more pleasant and fair experience. Why waste money on someone that is going to frustrate your customers?

Pros

We like their mobile UI and even their packstations are nice. Their support team is friendly too.

Cons

Arrogance of renewal reps. They tried to claim that the agreement we had needed to be scrapped in favor of either a 24% increase for the exact same package we had for 4 years *or* a 44% increase to enjoy an update that should have been provided years ago and at no charge.

JA
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Jacob A.

Computer Networking, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RF smart review

Reviewed a year ago

Very good

Pros

The ease of use and the steps taken to insure all order are picked correctly and making sure product is received and stocked correctly.

Cons

No comment. Very good experience. Thank you.

Vendor response

Thanks for the review, Jacob. We're happy to hear RF-SMART is easy to use and helps make sure your inventory is accurate across warehouse processes!

WC
AvatarImg

William C.

Automotive, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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rf smart

Reviewed a year ago

Overall we have had a very pleasant experience

Pros

Ease of use. The barcode scanning made our inventory control way easier

Cons

Some simple features were not native to the product

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