Workhub Features

Utilizing Workhub as our online training and certificate tracking platform has helped our company streamline training processes, ensure compliance, reduce costs, and enhance employee engagement and satisfaction. It's a valuable investment that contributes to our overall success and competitiveness in the market.

Inability to automatically track compliance training within the platform.

Are able to successfully train large groups of workers with obstacles such as: extremely remote communities, low literacy, limited access to both computers and internet. Ability to cover a vast number of worksites/departments within our organization and maintain the same quality of safety training. Great support staff! I can not stress this enough.

We generally have to deliver the course to remote locations with obstacles such as: low literacy and limited internet and computer access. Therefore, we have found that delivering the course in a group (projector screen)most convenient for our organization. saving of the answer keys and quizzes is time consuming however with the options to select and deselect course lessons; not sure what that looks...

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Customer service and response time is second to none. Workhub features and options cover everything we need for compliance. The new features that come out periodically are always a positive and useless improvement to the program.

I wish there were more training videos on how to set things up. Safety compliance is so complex within our industry so I'm constantly needing to figure out how I can gear our program more towards the industry requirements.

I love how easy it is to create and implement a full SMS and provide workers with good value information and training.

There are a few limitations with being able to assign trainind or bulletins to specific people vs the whole group, and some of the reports are limited.

Reporting capabilities showing completed training. Easy to make changes to policies. Good record keeping abilities to show updates made to policies/procedures.

Lack of ability to test competency.

Training: good modules Inspections: easy to use.

Inspections: need the ability to drill down to unit, facility and people with safety related data. Check on Best Practices reporting in Alberta to see what we use for comparison between our peers in other parts of the province. Units: kilometers or hours on spreadsheet to trend the useage. People: which staff are completing the inspections.

It provides a convenient place to keep training records, SDS sheets, and inspection reports. The reports you can pull from the system can provide useful insights.

The "safety meetings" function does not link to training or compliance as it is supposed to, so every meeting will require an admin going through and marking the training as complete manually.

SafetySync is a handy tool for our multiple locations to access training, procedures and HR forms. SafetySync is accessible on cell phones and our employees can log remotely to access their credentials as well as the above listed items remotely. It is also a handy audit tool and is used for reporting near misses and incidents as well.

It would be nice to be able to have our employee fill out a form (near miss, NCR, etc.) and submit it directly through SafetySync.

Flexibility to create your own training and set renewal times. Create profiles for different employee positions so information can be updated and transmitted in minutes.

Notifications could be improved to allow you to receive email notification of course completions.

Organized training records - can add or remove required training by employee or position.

Incident Reporting - does not seem very functional.

Mobile access for remote workers so they can retrieve all their safety documents, just in case they misplace or lose their safety tickets.

Improve functionality by having an actual APP, presently the process involves using the web to grab the scan code.

No pros were added to this review

No cons were added to this review

It is easy to set up and add people.

Not tied to any app or even mobile version. Accessing your profile on a phone or tablet is very frustrating.

Workhub is an amazing system that makes safety data management streamlined and seamless. It is always improving and growing with the industry. The customer service is way over and above any I have ever encountered.

Workhub doesn't have a statistics-tracking component which would be VERY helpful.

Everything is great so far. Work hub on any smartphone or device creates efficient reporting, learning curve is quick and customer support is quite rapid and excellent.

Site sign in of visitors is a problem usi g the QR code system. Issues with sign out at end off the day or when leaving. As the page refreshes and they lose the ability to check out. Auto complete should be part of the system for individules who are regulars to visiting.

Thank you for your kind words, Mathew! We are glad you are happy with our Software and how it has been helpful for your business. We strive to provide the best possible experience so you can be successful.

WorkHub if fast, efficient, intuitive and accurate. It is simple in design for both users and administrators. WorkHub presents, records and reports information in a linear fashion. It is very binary in its presentation of information yet is simultaneously detailed for administrators when establishing information in each module, i.e instituting a new policy. My relationship with support and technical staff is excellent - 5 stars

I haven't figured out how to adapt or fully utilize Competencies easily. For example, if there are 3 - 5 specific areas and within each area there are ~ 7-10 key locations and in each location reside ~100 competencies. An Assessor/Assesee would have to manage requests and approvals for the remainder of their days. I haven't quite figured out how to engineer this feature to my specific industry needs.

Thank you for the amazing review! We're so happy we can provide you with a software that meets all your needs! We would love to set you up with our implementation expert to help you out with competencies! Please contact support@workhub.com and we'll set it up for you.

Cost - the program is very reasonable considering the access to training programs within the system. Communication - I appreciate the ease in publishing safety bulletins or alerts to all of our workers.

The only Con I can come up with is that the software appears to do more than what we use it for. I am sure there are other uses we could establish at our company, however, the time I need to invest in learning further has been hard to come by.

This is a very user friendly software to set up as well as roll out to a large group of workers who have various levels of computer skills. It is easy to track training including certificates which I find makes my role easier. Keeping track of 500 employees individual safety training is a full time job and Workhub has simplified this process. It truly is the iPhone of safety software- user friendly, streamlined and you wonder how you ever worked without it!

There has been requests by management level employees to be able to have more visibility on metrics especially in regards to Action Items. We like to have visibility on which areas in our company are lagging and also seeing percentages ie: Action items down 30% over last month type stats. Executive level has mentioned wanting to be able to see their subordinates workers stats- so seeing more than 1 level below them.For example, the Procurement Director would like to see not only the Stores Managers compliance, but the Stores Manager's direct report compliance as well.

Tracking capabilities of expiring tickets or annual review of policies is so simple. Workers can access copies of their training tickets wherever they are if they require a copy. Long list of training courses available with the subscription. Tickets are provided after course completion for a record for the workers to carry.

I wish more tracking could be done HR-wise on the worker screens. It would be nice to be able to track any discipline given to workers.

Easy access to training videos. cost per worker is very good factor. support is very good in returning calls. having all documents stored with 1 app

Sometimes training is required for a particular employee. Workhub can't separate these training without changing location of employees every time. Then you have to return the employee to the original location after training completed. On the training videos it should be indicated if it is CCOHS compliance

Thank you Michel, for taking the time to leave us this feedback! We are glad to hear that you are enjoying your experience with Workhub.

I really like the ease of use that Workhub has. The workers I signed up, didn't have any issues navigating the Workhub platform. I like the ability to upload my own custom courses.

It would be nice if Workhub expanded the documentation reporting options. Reports are limited and cumbersome. More options for customizing the existing courses and a way to assign a single person to a specific course (usually for remedial training).

Thank you for your kind words, Jill! We're glad you're happy with our Software and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful.

I love that you are able to take care of nearly every feature of your HSE program through WorkHub. My most used features are the Action Item and online training features. I love that WorkHub is simple to use, but also has a lot of advanced features that you can use to ensure worker and document compliance. WorkHub has made doing safety audits super simple!

The only negative I believe that WorkHub has is that there are sometimes small bugs with some of the features which will cause the page to reload and you to lose the progress on that page. However, whenever I've spoken with their customer support regarding any issues; they are extremely friendly, respond quickly, and are very helpful.

There were no pros to this system, other than the minimal monthly fee for users.

Nothing about this system was effective. The customer service/support was laughable, we went through multiple account representatives that were unprofessional and sporadic. The reporting/features were amateur and the list of "bugs" within the system became so long it was impossible to keep up with the issues.

We are sorry Renee, to hear about your negative experience with our Software. That is definitely not what we want for our customers. We would love to help turn this around for you. Could you please contact our customer support team at support@workhub.com. We will be more than happy to help you with the issue you have experienced.

Ease of Use. Consistent method to deliver training to 300+ employees in 25 locations. Ability to track all health and safety information for 25 sites and 200+ pieces of equipment.

No cons were added to this review