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Device Magic Pricing, Features, Reviews and Alternatives

Device Magic product overview

Price starts from

$

25

/momonth
Per User

What is Device Magic?

Device Magic is a mobile forms software used by thousands of organizations worldwide every day. We help organizations make seamless digital transformations to eliminate paperwork, improve data collection processes, and increase operational efficiency by using mobile forms for data collection and delivery.

Key benefits of using Device Magic

Device Magic gives you the power of offline mobile forms. No signal required to collect data.

Quickly recreate your paper checklists, inspection forms, maintenance reports, and more by using the Device Magic online form builder. Simply drag and drop to add, remove, reorder and edit your questions.

Device Magic is ready to work with the tools your organization already uses. We've built direction integrations with Salesforce, SQL, Podio, Box, Slack, Geotab, Google Drive, Dropbox, and more.

Ensure that you keep your business running efficiently by capturing photos, locations or signatures on the job, right on your mobile device. With Device Magic, you can take a picture from the field, draw on the image with your finger, and submit it back to the office in real-time.

Trigger multiple actions whenever you submit a single form. Deliver photos to your Dropbox account, push a text message to a supervisor, email a completed invoice to a customer, even Dispatch another form – all by submitting one form.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Videos
Documentation
Webinars

Device Magic pricing information

Value for money

4.2

/5

36

Price starts from

$

25

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Device Magic features

Functionality

4.3

/5

36
Total Features59 9 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Mobile Access
Access Controls/Permissions

Functionality contenders

Device Magic users reviews

Overall rating

4.6

/5

36

Positive reviews

89%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.76/10
Rating distribution

5

4

3

2

1

25

7

3

1

0

Pros
Very good just want more because they are that good. Great product and great programming of it.

GF

Greg F.

I quickly learned the essentials to get what I needed. Besides all the ease of use, the tech support team is wonderful.

CP

CLAUDIO P.

The mobile app has a great interface and is very useful in the field.

AR

Anonymous Reviewer

Cons
You have to pay for each additional user which costs and can add up. Naming the app Forms and the company Device Magic confused our staff sometimes, too.

KS

Kyle S.

The only downside is that once a form is dispatched to a device, it cannot be subsequently edited, in any way other than transferring to a different device.

KR

Kathleen R.

Some of the integrations are limited. It is a bit more difficult to use 'live' data as a source within the forms.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Device Magic has been a game changer

Reviewed 2 months ago

Device Magic has been great. [SENSITIVE CONTENT] was the one helping us through implementation and it honestly would not have been as great of an experience without him. He is a rockstar!

Pros

Device Magic has streamlined our inspections and allow us to get our reports to our customers quickly with minimal back office administrative work.

Cons

I would love to be able to fill out forms that our technicians missed or need to re-submit from the back office instead of requiring a new user for this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Pleased with Device Magic!

Reviewed 2 years ago

Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software.

Pros

The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company!

Cons

An ability to access forms via web or on a laptop would be helpful.

Vendor response

Hi Jason, Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end. Best, Miranda Cheatham, Marketing Program Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Device Magic- The Highly Customized, Organized Time Saver

Reviewed 2 months ago

We use to take 1 hour in the field and 4-5 hours in the office for a single submission. Then once the project is approved it is another 30 minutes to an hour of time to prepare a project control document. With the implementation of this, I was able to get 3 simple submissions out in 2.5 total hours of office time-which includes the completed project control document already. While saving time, this...

Pros

The biggest pro is not having to type anything more than once. It really cuts all the duplication of effort down to none. Just get the piece of information and input it in the app once and it will go on all the forms that need that information. Our output is 20+ pages with repeat groups, LOADS of conditional logic, signatures, dates, picture input, reference photo integrations and more.

Cons

I would like to be able to re-order items / groups on my own. I am unable to as to not "break" the coding and cause things to not link correctly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use, better reports from the field

Reviewed 3 years ago

Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form.

Pros

Easy to set up and edit a form. Simple and intuitive to use in the field. Good feature set

Cons

It has had some bugs recently that have impacted end users. Need to have a better computer / browser interface to manage and view reports from the field.

Vendor response

Hi Chris, Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors. We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible. For specific issues, or features you'd like to see in the future, please reach out to our support team. Thanks for being a valued customer! Your Device Magic Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Replaces Paper in any Industry

Reviewed 2 years ago

My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper. The more I use it the more I like it.

Pros

Easy to use. Easy to train users. Versatile. Excellent traceability of entries.

Cons

Some of the field options require an in-depth knowledge of how they work - the on-line guidance is often not brilliant. This is a pity, because when you master them you realise what you have been missing.

Vendor response

Victor, We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution! Miranda Cheatham, Marketing Program Manager

Device Magic FAQs and common questions

Device Magic has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Device Magic has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Device Magic supports the following languages:
English


Device Magic supports the following devices:
Android, iPhone, iPad


Yes, Device Magic has an API available for use.


Device Magic integrates with the following applications:
Wufoo, Constant Contact, Dropbox Business, Zapier, Microsoft OneDrive, Google Drive, Box, ShareFile, SugarCRM, Slack, QuickBooks Online, Google Calendar, Mailchimp, Zoho Analytics, Podio, Salesforce App Cloud, ProjectManager.com, Evernote, Zendesk


Device Magic offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

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