Device Magic Pricing, Features, Reviews & Comparison of Alternatives

Device Magic

Fast efficient data capture.

4.59/5 (32 reviews)

Device Magic overview

What is Device Magic?

Device Magic is a mobile forms software used by thousands of organizations worldwide every day. We help organizations make seamless digital transformations to eliminate paperwork, improve data collection processes, and increase operational efficiency by using mobile forms for data collection and delivery.

Use Device Magic to automate safety inspections, checklists, work reports, purchase orders, audits, invoices, and estimates.

With Device Magic you can:
- Use the drag-and-drop form builder to create mobile forms online from a laptop or desktop computer
- Include powerful fields in your forms such as: select questions, geotagging, date/time, calculations, image capture and annotation, signatures, barcode scans and sketches
- Collect data in remote areas, with or without an internet connection, using your own mobile devices
- Deliver data in a variety of formats, including PDF, Word Doc, text message, email, Spreadsheet and more
- Share data in real-time with customers and colleagues in any part of the world
- Group users and devices to control form access by team or department; assign roles and permissions to enhance security
- Send a single form to multiple Destinations - automate business processes by delivering your data exactly where you need it
- Create seamless business workflows through Integrations with Google Drive, Dropbox, Salesforce, ShareFile, SQL databases, Zapier, Podio and more
www.devicemagic.com

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
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Device Magic reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.5
  4.5
Victor Goodridge

Replaces Paper in any Industry

Used daily for 2+ years
Reviewed 2019-09-17
Review Source: Capterra

My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper. The more I use it the more I like it.

Pros
Easy to use. Easy to train users. Versatile. Excellent traceability of entries.

Cons
Some of the field options require an in-depth knowledge of how they work - the on-line guidance is often not brilliant. This is a pity, because when you master them you realise what you have been missing.

Response from Device Magic


Victor,

We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution!

Miranda Cheatham, Marketing Program Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason Morris

Very Pleased with Device Magic!

Used daily for 6-12 months
Reviewed 2020-02-04
Review Source: Capterra

Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software.

Pros
The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company!

Cons
An ability to access forms via web or on a laptop would be helpful.

Response from Device Magic


Hi Jason,

Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end.

Best,
Miranda Cheatham, Marketing Program Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Warfield

Easy to use, better reports from the field

Used daily for 6-12 months
Reviewed 2018-11-20
Review Source: Capterra

Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form.

Pros
Easy to set up and edit a form. Simple and intuitive to use in the field. Good feature set

Cons
It has had some bugs recently that have impacted end users. Need to have a better computer / browser interface to manage and view reports from the field.

Response from Device Magic


Hi Chris,
Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors.
We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible.

For specific issues, or features you'd like to see in the future, please reach out to our support team.

Thanks for being a valued customer!
Your Device Magic Team

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Michael Compton

Easy to Use, Mostly Easy to Configure!

Used daily for 2+ years
Reviewed 2019-09-12
Review Source: Capterra

DMMFs have been a bit of a godsend - we've been able to use them with multiple platforms and the product that DFFM has produced is always a usable, easily queried data set. Our drivers have substantially improved quality of service due to no longer having to use paper copies except in extenuating circumstances and our office and administration staff are much happier about being able to simply receive reports from drivers by E-Mail instead of having to wait for them to actually return from the road. It definitely allows us to quickly address customer needs far more efficiently than previous methods.

Pros
Setting up users and rolling it out to mobile devices is a snap. Once the forms are set up, actually getting users up and running is a job that takes barely minutes - and while that doesn't sound like a big deal, when you're in an industry where phones get damaged or lost or where there's any turn over or new hiring, the ability to get a user up and running in literal minutes is phenomenal. (It takes more time to set up a user's E-Mail than it does to get them on Device Magic!)

Cons
Some features aren't as intuitive as I wish they were - which is weird, considering how much of the software *is* intuitive.

Response from Device Magic


Michael,

Thank you for taking the time to share how positive your experience has been with Device Magic! We're delighted to hear how quickly you've been able to get your users up and running as well as implement your forms. Our developers make updates to the product based on feedback from customers like you. Please do let us know any specific feedback you might have on a certain feature so we may explore that a bit more, together. We appreciate your thorough, thoughtful review and look forward to our continued partnership!

Miranda Cheatham, Marketing Program Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dan Walsh

Timing Saving at its best

Used daily for 2+ years
Reviewed 2020-02-13
Review Source: Capterra

Awesome. It makes filling in checklists a breeze.

Pros
We fill in a lot of information for checking ratings of vehicles in excel and then send the information to device magic so that we don't run the risk of making mistakes because we are doing the same thing over and over. I can also get my clients to sign up for a free account and add me as the email recipient so the data always comes in the same format.

Cons
The vba content in the help is very limited so for someone like myself who is self taught it can be a challenge.

Response from Device Magic


Hi Dan,

I loved reading how Device Magic has simplified your time spent on checklists while eliminating any duplicate entries. We appreciate your feedback around our expressions and formulas in the help center. We're constantly working on these documents to ensure they're reflected in a way that's simple and easy to digest for any user. If you're ever unsure of any content from our help documentation, you can always chat with our support team about any questions in the future. Thanks for allowing us the opportunity to improve!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Device Magic pricing

Starting from
$25/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Plans start at $25 per device per month. Additional plans are available.

Device Magic features

API
Activity Dashboard
Real Time Reporting
Third Party Integration

Automatic Notifications (106 other apps)
CRM Integration (81 other apps)
Call Monitoring (92 other apps)
Call Recording (138 other apps)
Call Routing (100 other apps)
Call Transfer (94 other apps)
Caller ID (84 other apps)
Chat (123 other apps)
Communication Management (96 other apps)
Conferencing (105 other apps)
Contact Management (89 other apps)
Instant Messaging (108 other apps)
Real Time Notifications (79 other apps)
Reporting & Statistics (134 other apps)
Video Conferencing (97 other apps)
Voice Mail (84 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Device Magic

Key features of Device Magic

  • Collect rich data
  • Custom branding
  • Dispatch pre-populated forms
  • Improved data quality
  • Online / offline capability
  • Submit data from anywhere
View All Features

Benefits

Device Magic gives you the power of offline mobile forms. No signal required to collect data.

Quickly recreate your paper checklists, inspection forms, maintenance reports, and more by using the Device Magic online form builder. Simply drag and drop to add, remove, reorder and edit your questions.

Device Magic is ready to work with the tools your organization already uses. We've built direction integrations with Salesforce, SQL, Podio, Box, Slack, Geotab, Google Drive, Dropbox, and more.

Ensure that you keep your business running efficiently by capturing photos, locations or signatures on the job, right on your mobile device. With Device Magic, you can take a picture from the field, draw on the image with your finger, and submit it back to the office in real-time.

Trigger multiple actions whenever you submit a single form. Deliver photos to your Dropbox account, push a text message to a supervisor, email a completed invoice to a customer, even Dispatch another form – all by submitting one form.