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Salesforce Maps

Location intelligence & field service management platform

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Salesforce Maps Pricing, Features, Reviews and Alternatives

Salesforce Maps product overview

What is Salesforce Maps?

Salesforce Maps is a cloud-based location intelligence platform designed to help businesses across healthcare, life sciences, technology, manufacturing, and other industries streamline route and territory optimization operations for field service executives. It enables supervisors to manage the workforce, generate custom reports, and track leads via a unified platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Documentation
Webinars

Salesforce Maps pricing information

Value for money

4.0

/5

17

Price starts from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Salesforce Maps features

Functionality

4.7

/5

17
Total Features36 7 categories

Most valued features by users

API
Third Party Integrations
Inventory Management
Workflow Management
Customizable Reports
Mobile Access
Activity Tracking
Status Tracking

Functionality contenders

Salesforce Maps users reviews

Overall rating

4.5

/5

17

Positive reviews

82%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.73/10
Rating distribution

5

4

3

2

1

12

2

2

1

0

Pros
Good usability with very good settings and excellent output. Valuable for the sales work.

AB

Alexander B.

Map your business to great marketing success using this tool. It's a smart mapping software that works with Salesforce.

En

Erica n.

The ability to track and auto log shipments saves time and human resource. Very flexible application, particularly like the ability to schedule well in advance.

AR

Anonymous Reviewer

Cons
But once I got the hang of it, it was really hard to stop creating content and reports for my admissions staff.

Jacob G.

Map Anything isn't exactly the easiest tool to learn how to use.

Jacob G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Potential to be invaluable!

Reviewed 3 years ago

For our college admissions office, we use Map Anything to better understand how we can maximize our travel as it relates to high schools, students, and even churches. Most of our counselors are not from the same state as the college so seeing what county a school or student is from does not automatically tell us how close to campus they are. Map Anything allows us to see the clumps of the state where we get the most students so we can strategically target those areas.

Pros

Map Anything can do almost anything you need - optimize travel routes, show you contact within a radius or outside of a radius, layer multiple sets of contacts onto a single map, etc... It also connects with any field in your system (if you know where to look), so as a reporting tool, it can do more than Salesforce's basic reporting tool! While the primary use case is to visualize data, you are also able to export lists. You can also choose to scale your map in miles or kilometers so it can accomodate folks all over the world.

Cons

Map Anything isn't exactly the easiest tool to learn how to use. It took me a lot of practice and repitition (They have webinar recordings on their website that I probably should have watched) to get used to and remember certain steps. But once I got the hang of it, it was really hard to stop creating content and reports for my admissions staff! Map Anything was also just acquired by Salesforce, so I'm not sure if that will change the product or its pricing structure for the future. Just do you your homework!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Extremely useful Salesforce add-on

Reviewed 4 years ago
Pros

We use MapAnything to geo-target elements of our marketing outreach, and to also promote events when our recruiters are traveling across the country. Very useful tools allow for segmentation of data points, bulk actions such as campaign assignment or record owner change, and allow for spatial overlays such as school or congressional districts. Customer service for this product is wonderful, too, especially for the price.

Cons

As with any geo-location tool (this one powered by Google Maps), it works best with U.S. addresses. We've found that trying to use MapAnything for international purposes, specifically individuals in India and China, is not advisable and will not return accurate results. This stems from our method of allowing individuals to self-report their address, which often is poorly formatted and unreadable by Google. Something that should be kept in mind before purchasing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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OK but not for the faint of heart.

Reviewed 3 years ago
Pros

If you really begin to understand how the software works it's a great tool but the learning curve is steep and rather challenging to implement to a sales team. Found there were way better options out that your team who don't need a lot of training can use.

Cons

Learning curve is way too high for the average user.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great sales and mapping management software.

Reviewed 10 months ago
Pros

There is a certain learning difficulty in the first contact, but the Salesforce Maps tool brings many benefits to expand and optimize the productivity of our services. The reports and filters are excellent and we are able to view all potential customers and partners in unique and complete views. Even outside the office, we were able to analyze the data of each client before making a visit and obtaining the main information, bringing a smarter and more agile business process.

Cons

Salesforce Maps should be to improve the documentation and learning is a little difficult for those who have never touched it before. But I have nothing bad to comment on the tool, I had no problems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool to lead management

Reviewed 6 months ago

We are using it to view our customers' and prospects' locations and lead generation and improve marketing activities' effectiveness.

Pros

Lead generation and visualisation is very useful. Color coding and layers also useful for clustring.

Cons

Development and initiatl investment cost is a bit higher. Mobile version is limited and needed to be improved.

Salesforce Maps FAQs and common questions

Salesforce Maps has the following pricing plans:
Pricing model: Free


Salesforce Maps has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Salesforce Maps supports the following languages:
English, Spanish, Portuguese, French, Dutch, Italian, Korean, Thai, Japanese, Chinese (Simplified), Chinese (Traditional)


Salesforce Maps supports the following devices:
Android, iPad, iPhone


Yes, Salesforce Maps has an API available for use.


Salesforce Maps integrates with the following applications:
Jira, DocuSign, Slack, Google Cloud Platform, LinkedIn Sales Navigator


Salesforce Maps offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

Common Salesforce Maps comparisons

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