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StreetSmart

4.2
(108)

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Mobile workforce management software

(5)

StreetSmart Pricing, Features, Reviews and Alternatives

StreetSmart FAQs

Q. What type of pricing plans does StreetSmart offer?

StreetSmart has the following pricing plans:
Starting from: $9.95/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of StreetSmart?

StreetSmart has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does StreetSmart support?

StreetSmart supports the following languages:
English

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Q. Does StreetSmart support mobile devices?

StreetSmart supports the following devices:
Android, iPad, iPhone

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Q. Does StreetSmart offer an API?

No, StreetSmart does not have an API available.

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Q. What level of support does StreetSmart offer?

StreetSmart offers the following support options:
Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk

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StreetSmart product overview

Price starts from

9.95

Per month

Per Feature

What is StreetSmart?

StreetSmart is our name for a Reason. Our name represents our years of experience and knowledge and how we have applied it to our solution to help businesses understand and address the many different situations that happen in the work day of mobile workers who are ‘on the street.' We understand the needs of mobile workers and the operational challenges of managing field employees and processes. Our street smart knowledge and common sense are combined with our innovative technology to provide businesses with up-to-date information and insights so they can succeed in every job situation and customer interaction.

Key benefits of using StreetSmart

Jobs Dispathc: Improve service with flexible job dispatch and real time status updates. Even extend through to the invoicing process.

Time Sheets: Automatically enforce your business policies and increase worker productivity through remote time sheet entry.

Trips: Maximize productivity & improve outcomes by simplifying mileage reimbursement and ensure accuracy.

Locations: Easily shift your priorities when the world changes and gain visibility into worker locations.

Forms: Eliminate paper forms & document proof of service: collect pictures, signatures and other data directly at the site location.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

Live Online
Documentation
Webinars

Not sure about StreetSmart? Compare it with a popular alternative

Starting from

9.95

Per month

Per Feature

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Starting from

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Per month

Flat Rate

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Ease of use
Value for money
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StreetSmart pricing information

Value for money

4.1

/5

108

Starting from

9.95

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

StreetSmart features

Functionality

4.1

/5

108

Total features

24

7 categories

Most valued features by users

API
Mobile Access
Inventory Management
Billing & Invoicing
Customer Database
Customizable Forms
Dispatch Management
Electronic Signature

Functionality contenders

StreetSmart users reviews

Overall Rating

4.2

/5

108

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.86/10
Rating distribution

5

4

3

2

1

42

47

16

3

0

Pros
The availability to have records of all visit & areas. The map is great and the animation is, also very nice.
Friendly Software, a very good tool when managing mobile jobs, saves time and money and helps productivity and the functioning of processes.
It's also a great way to keep my service techs and our service calendar in sync ensuring a high level of customer service. Our customers love the reports and the information we provide.
Cons
The software is clunky and the reports are poorly designed. Filling out the forms are a pain point for our users.
The one thing that gives me a headache from time to time is the lagging of the system. I guess it needs a little bit of work on and an update or two so everything can run smoothly.
Looses GPS connection when indoors but have to hit the Refresh button to pick up connection again.

Overall rating contenders

JS
AvatarImg

Jasmine S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ClickSoft is a very easy app to use and eliminates unnecessary paperwork

Reviewed 5 years ago
Pros

I am able to send jobs to my field employees as well as track their performance. All customer info is given to field techs and stored in my calendar

Cons

The tracking feature seems to be off a lot. When there is traffic, it shows the crews making huge loops on streets.

Vendor response

Jasmine, Thank you for your feedback of our StreetSmart app and workforce solution. It is good to hear it has simplified paperwork and given you easier access to customer information. We have also sent your tracking information to our product team for review. Thank you again!

AM
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Anna M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Simplified CRM

Reviewed 6 years ago
Pros

So easy to use and gets your day organized and accomplished when your jobs are completed. I get to enter all the information about each account I visit with detailed information for the database and is useful for future visits.

Cons

Some of the choices are not what I am needing for a cetain job. Perhaps that is part of my company not asking for more options. I also noticed that some of the area's I go into have very poor reception so my tablet that I use for this app is very slow or just freezes.

Vendor response

Anna, It is great to hear that StreetSmart helps you organize your day and streamlines your job information. We offer free ongoing training and I have forwarded your product question to Jetro Restaurant Depot's engagement manager for follow. Thank you again for your review!

AC
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Ana C.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good

Reviewed 5 years ago

Help us to have a better use of time, manage visits & coordinate routes.

Pros

The availability to have records of all visit & areas. The map is great and the animation is, also very nice.

Cons

The location software is not working properly. Even when we know location is on is says in the report is says location off. The reports sometimes are not accessible.

Vendor response

Ana, thank you for your review. We appreciate your feedback and are pleased to hear you have found value in StreetSmart for your mobile staff. Also, our free 24x7x365 support team can help you with your reporting questions. Please contact them at streetsmartsupport@clicksoftware.com for assistance. Thank you for your business!

PS
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Philip S.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ally People Solutions use of StreetSmart

Reviewed 5 years ago

The people who handle our billings for rides have saved time in having it saved in the StreetSmart system. I would not be able to find it but they have the ability and knowledge to do so.

Pros

I like being able to see where our drivers are and the timing of routes between stops in real time. If their is a problem as to timing from a consumer I have something to look at to see if the stop actually occurred within our time window and that we waited our time window before leaving.

Cons

I am not a tech person and am still unable to get some info that I look for. I find that some updates have rearranged things and I need to call to be able to locate some things.

MM
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Matt M.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The system is a great tool which allows us to track and communicate freely with our field staff

Reviewed 6 years ago
Pros

The customization of forms, activity reporting and tracking, user friendly app and pc for user interface

Cons

lag time on location reporting can be extensive at times and create confusion. updating mass locations or making mass changes in location assignments to users can be tedious

Vendor response

Thank you Matt for your review of StreetSmart. It is good to hear the solution is helping communicate with your field staff and provide customized information on field activities. Thank you also for your suggestions which have been forwarded to our product management team for review. Thanks again for your feedback!

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