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StreetSmart
Mobile workforce management software
(5)
StreetSmart is our name for a Reason. Our name represents our years of experience and knowledge and how we have applied it to our solution to help businesses understand and address the many different situations that happen in the work day of mobile workers who are ‘on the street.' We understand the needs of mobile workers and the operational challenges of managing field employees and processes. Our street smart knowledge and common sense are combined with our innovative technology to provide businesses with up-to-date information and insights so they can succeed in every job situation and customer interaction.
Typical customers
Platforms supported
Support options
Training options
Starting from
9.95
Per month
Per Feature
Starting from
195
Per month
Flat Rate
Value for money
4.1
/5
108
Starting from
9.95
Per month
Per Feature
Value for money contenders
Functionality
4.1
/5
108
Total features
24
7 categories
Functionality contenders
Overall Rating
4.2
/5
108
Positive reviews
42
47
16
3
0
Overall rating contenders
Jasmine S.
Used daily for 2+ years
Review source
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I am able to send jobs to my field employees as well as track their performance. All customer info is given to field techs and stored in my calendar
The tracking feature seems to be off a lot. When there is traffic, it shows the crews making huge loops on streets.
Jasmine, Thank you for your feedback of our StreetSmart app and workforce solution. It is good to hear it has simplified paperwork and given you easier access to customer information. We have also sent your tracking information to our product team for review. Thank you again!
Anna M.
Used daily for 2+ years
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So easy to use and gets your day organized and accomplished when your jobs are completed. I get to enter all the information about each account I visit with detailed information for the database and is useful for future visits.
Some of the choices are not what I am needing for a cetain job. Perhaps that is part of my company not asking for more options. I also noticed that some of the area's I go into have very poor reception so my tablet that I use for this app is very slow or just freezes.
Anna, It is great to hear that StreetSmart helps you organize your day and streamlines your job information. We offer free ongoing training and I have forwarded your product question to Jetro Restaurant Depot's engagement manager for follow. Thank you again for your review!
Ana C.
Automotive, 1-10 employees
Used daily for 2+ years
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Help us to have a better use of time, manage visits & coordinate routes.
The availability to have records of all visit & areas. The map is great and the animation is, also very nice.
The location software is not working properly. Even when we know location is on is says in the report is says location off. The reports sometimes are not accessible.
Ana, thank you for your review. We appreciate your feedback and are pleased to hear you have found value in StreetSmart for your mobile staff. Also, our free 24x7x365 support team can help you with your reporting questions. Please contact them at streetsmartsupport@clicksoftware.com for assistance. Thank you for your business!
Philip S.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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The people who handle our billings for rides have saved time in having it saved in the StreetSmart system. I would not be able to find it but they have the ability and knowledge to do so.
I like being able to see where our drivers are and the timing of routes between stops in real time. If their is a problem as to timing from a consumer I have something to look at to see if the stop actually occurred within our time window and that we waited our time window before leaving.
I am not a tech person and am still unable to get some info that I look for. I find that some updates have rearranged things and I need to call to be able to locate some things.
Matt M.
Automotive, 11-50 employees
Used daily for 2+ years
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The customization of forms, activity reporting and tracking, user friendly app and pc for user interface
lag time on location reporting can be extensive at times and create confusion. updating mass locations or making mass changes in location assignments to users can be tedious
Thank you Matt for your review of StreetSmart. It is good to hear the solution is helping communicate with your field staff and provide customized information on field activities. Thank you also for your suggestions which have been forwarded to our product management team for review. Thanks again for your feedback!