SurveyMonkey Apply Features

SurveyMonkey Apply

Collect, manage & review applications.

4.57/5 (231 reviews)

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API
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Administrative Reporting
Alerts/Notifications
Applicant Management
Applicant Portal
Applicant Tracking
Application Management
Approval Process Control
Audit Management
Audit Trail
CRM
Categorization/Grouping
Collaboration Tools
Commenting/Notes
Compliance Management
Configurable Workflow
Contact Management
Contract/License Management
Credit Card Processing
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Data Import/Export
Deadline Management
Document Review
Donor Management
Drag & Drop
Electronic Payments
Electronic Submission
Email Reminders
Email Templates
Financial Reporting
Forms Management
Fundraising Management
Grant Application Management
Grant Award Tracking
Grant Discovery
Grant Management
Impact Measurement
Interview Management
Labeling
Member Database
Multi-Currency
Payment Tracking
Progress Reports
Ratings / Reviews
Real Time Analytics
Recommendations
Reminders
Reporting & Statistics
Reviewer Management
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SSL Security
Scoring
Search/Filter
Single Sign On
Status Tracking
Student Management
Tagging
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White Label
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Learn moreCompare App
API
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Administrative Reporting
Alerts/Notifications
Applicant Management
Applicant Portal
Applicant Tracking
Application Management
Approval Process Control
Audit Management
Audit Trail
CRM
Categorization/Grouping
Collaboration Tools
Commenting/Notes
Compliance Management
Configurable Workflow
Contact Management
Contract/License Management
Credit Card Processing
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Data Import/Export
Deadline Management
Document Review
Donor Management
Drag & Drop
Electronic Payments
Electronic Submission
Email Reminders
Email Templates
Financial Reporting
Forms Management
Fundraising Management
Grant Application Management
Grant Award Tracking
Grant Discovery
Grant Management
Impact Measurement
Interview Management
Labeling
Member Database
Multi-Currency
Payment Tracking
Progress Reports
Ratings / Reviews
Real Time Analytics
Recommendations
Reminders
Reporting & Statistics
Reviewer Management
Role-Based Permissions
Rules-Based Workflow
SSL Security
Scoring
Search/Filter
Single Sign On
Status Tracking
Student Management
Tagging
Third Party Integrations
Web Forms
White Label
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Administrative Reporting
Alerts/Notifications
Applicant Management
Applicant Portal
Applicant Tracking
Application Management
Approval Process Control
Audit Management
Audit Trail
CRM
Categorization/Grouping
Collaboration Tools
Commenting/Notes
Compliance Management
Configurable Workflow
Contact Management
Contract/License Management
Credit Card Processing
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Data Import/Export
Deadline Management
Document Review
Donor Management
Drag & Drop
Electronic Payments
Electronic Submission
Email Reminders
Email Templates
Financial Reporting
Forms Management
Fundraising Management
Grant Application Management
Grant Award Tracking
Grant Discovery
Grant Management
Impact Measurement
Interview Management
Labeling
Member Database
Multi-Currency
Payment Tracking
Progress Reports
Ratings / Reviews
Real Time Analytics
Recommendations
Reminders
Reporting & Statistics
Reviewer Management
Role-Based Permissions
Rules-Based Workflow
SSL Security
Scoring
Search/Filter
Single Sign On
Status Tracking
Student Management
Tagging
Third Party Integrations
Web Forms
White Label
Workflow Management
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SurveyMonkey Apply Feature Reviews

25 reviewers had the following to say about SurveyMonkey Apply's features:

Tom S.

A great system, but with significant flaws

2021-01-04

I've generally found the SMA team to be very responsive, but on raising the issue regarding the new reporting tool I have been very disappointed to have not heard back from our [SENSITIVE CONTENT HIDDEN] or our FR transition manager.

Pros

Each programme can be customised to a high degree, and automations can be built in to ease administrative burdens for repetitive tasks. The application itself meets web accessibility standards, and both our applicants and reviewers find it to be intuitive.

Cons

Recently, the reporting and data export tools were significantly redesigned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue V.

Perfect application platform with superb Customer Service!

2020-12-21

The real-time reports also help us with moving away from time-consuming and manual processes.

Pros

We were able to integrate with other platforms upon accepted applications too. Reports feature is wonderful.

Cons

Updating the current fields for the form could be better. We were unable to remove the value from the middle of the field drop down so we ended up duplicating the fields with new drop down instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 1-10 employees)

Good application software

2018-10-01

For local chapter non-profits, this would be the perfect software. For those with national or worldwide level needs, this is not quite there yet.

Pros

The reports can be exported for additional needs and users are able to the count of open and completed requests at all times.

Cons

I work for a non-profit that has very specific reporting needs and the support I received when I asked about customizing questions and reporting data was a bit discouraging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
robin h.

Apply software exceeded expectations

2017-02-22

Our organization successfully replaced its application tracking system with Apply in 2015.

Pros

Robust and flexible Support from Apply staff Ease of use Ability to customize

Cons

Standard reporting - less standard reports that expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
1 of 1 people found this review helpful
Helpful?   Yes   No
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Michelle R.

Easy to setup

2019-07-16

Pros

It is simple to setup, and easy to retrieve the data. The person receiving the survey only has to click on the link and answer the questions.

Cons

I haven't had any issues to report on this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sara K.

Incredible Service

2016-07-06

She was kind, patient, knowledgeable and encouraged us to take control of the onboarding process.

Pros

Fully customizable.

Cons

No automated reports generated, difficulty with moving from one stage to another.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering SurveyMonkey Apply

Do your research and spend time with the software in all parts (application, accepted, follow up reports).

Source: Capterra
Helpful?   Yes   No
Read more
Beth C.

Review

2020-12-22

Pros

This software is adaptable for our purposes. We were processing grant applications using paper before, and this software was able to covert that same application to an online process for the applicant.

Cons

Features that we would like to see are automations prompting administrators when applications have been idle for a time period that we set and reports that can be generated using all fields of data we collect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lo G.

Free version is already impactful

2019-09-26

We enjoy Survey Monkey as the reports are easy to understand

Pros

You can do a lot and receive a decent report from the free version of the platform.

Cons

There is not a bad comment I have about this software. Everything meets the expectation

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerrie M.

Easy! Every aspect of what I needed was thought of and provided through an easy, seamless set-up!

2017-06-21

From a management perspective it will mean less time spent on user platform/browser issues; processing issues eg missed applications, data entry etc; and a faster turn around time for our applicants because the review will be much easier to set-up.

Pros

The program is super easy to navigate through and to administer.

Cons

Not sure yet, just getting started with it but so far the whole process has been a wonderful experience and easy for me to get started with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather M.

Awesome on-boarding techs

2015-12-26

-Revolutionized our foundation's old email-based grant-making experience Cons: -Can't completely delete registered users from the system, so we now have to use filters in every search and report to exclude the fake users we invented to test the workflow when we very first set it up.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Patricia Z.

User-friendly, fantastic customer service, amazing product!

2016-03-10

Application progress is easy to track with both the dashboard and customizable reports.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 11-50 employees)

SurveyMonkey is via way of means a long way one of the finest survey software programs around.

2021-07-01

SurveyMonkey The reporting could be very easy to use, read, examine, or maybe defloration to the extent you want.

Pros

The branding alternatives, the special widgets, and the alternatives to feature multimedia make survey advent very simple.

Cons

There isn't always a great deal I dislike regards to this utility SurveyMonkey, however, there's one subject matter I need to talk of that's the number of questions they ask you for an easy assessment for simply one enterprise desire they could make it shorter for the ones who've to check an enterprise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Zehra N.

Makes the application process a breeze!

2019-10-01

Pros

As someone who runs an education management firm, I frequently need a system through which people can apply for seminars and workshops.

Cons

No suggestions for software improvements for the time being.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer M.

Apply made our move online seamless and painless!

2016-09-22

We rolled out Apply for our annual tuition assistance application cycle in just over 6 weeks. We were able to save our users over 5000 pieces of printed documentation. Heather from Apply made the process painless and our users were delighted to be able to complete their applications in the privacy of their homes. Even better we were able to collect and analyze info on our participants throughout the process and provide the metrics to verify we are meeting the goals of the program.

Pros

Clean user interface Exemplary Customer Service Superb On-Boarding Process Reporting Module

Cons

Can not handle complex calculations or table joins.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Casey G.

Flexible portal for applications & review

2016-12-08

We recently modified our FR account to include conference presentation submissions and reviews. The process was smooth, staff was incredibly helpful and our reviewers have loved using the system!

Pros

The flexibility and user-friendliness

Cons

Reporting and ranking could be improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gabrielle F.

Fabulous System - Time Difference causes issues

2021-01-12

This is the third Grantmaking Portal I have used for an extended period of time and I would say without a doubt that it is the best.

Pros

I also really appreciate how customizable the visibility of each section is.

Cons

I find that urgent problems can take days to fix sometimes due to the time difference - a live chat function for questions would make such a difference.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerri H.

Effective online application process

2016-03-03

Pros: -easy to customize and navigate once you are familiar with the system -quick response time for support tickets Cons: -limited reporting formats and options -could be more intuitive for new users

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Carol C.

Fantasy Scholarship Management

2016-08-15

The students were able to complete their applications online; the staff could see exactly what the status was of every application; and the review committee moved through their scoring tasks efficiently.

Pros

The "lite" version of Apply was a perfect fit for our small scholarship program. The dashboard data told us how many students explored the site, even if they didn't submit applications.

Cons

I have no complaints regarding Apply. While the scholarship application form can be customized to a high degree, there are one or two fine points where we had to work around the limitations. But everything can be accomplished that we need. I know the price is more than reasonable for what we get, but it can be a hard sell to the board of trustees of a small nonprofit organization who would rather put the money toward scholarships. Because they don't all work with the software, they may not realize the huge advantages. I have to explain that it's our "mission-critical infrastructure investment."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering SurveyMonkey Apply

Take all of the training available so you know what the software can do, even if you don't need all of those features today. Give yourself plenty of time to train, configure, and test before going live. Find some testers who know nothing about your program to try it out and give you feedback. Coming out of the gate with a polished product is so worth it. Allow two months lead-time at a minimum. Three would be better.

Source: Capterra
Helpful?   Yes   No
Read more
Deb G.

Great improvement over our past nomination process!

2015-06-14

Application provides administrators with easy access to submissions and reports in one place Cons: 1.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
James C.

Solid platform for collecting and reviewing applications

2015-07-08

Pros: + Great reporting features. I export data on a daily basis and I have virtually no problems with gathering the data I need. + Triggers automate tasks that I'd otherwise have to do manually

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Remy G.

Highly customizable system, with great support

2015-05-26

This is a highly customizable platform, with huge range of questions type, tasks and flow.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paulette A.

Product is very user friendly. Students are delighted with how easy it is to apply for scholarships

2015-09-28

We, of course, have had to adapt to the software and are continuing to learn all the data that can be extracted and we become more and more familiar with the product.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Liz F.

So glad we went with Apply!

2017-01-04

One of the great features of Apply is that we, the administrators, can go in and tweak the application, build reports and communicate with our applicants through the system.

Pros

Professionalism of staff, ease of use, ability to change our platform ourselves as needed, and the ability to build reports on any piece of data that we collect from our applicants.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SurveyMonkey Apply

Keep going and responding to the needs of their clients, which they've always done so far.

Source: Capterra
Helpful?   Yes   No
Read more
Christina L.

Powerful and user friendly!

2015-10-01

We exported data, ran various comparative and simple data reports and have been able to maximize our data in a way that we were unable to do before Apply.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mikel L.

Excellent product with many potential applications

2015-11-17

We have utilized the Single Sign On to reduce unnecessary data redundancy. The interface for users is slick and easy to use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more