SurveyMonkey Apply Pricing Plan & Cost Guide

SurveyMonkey Apply

Collect, manage & review applications.

4.56/5 (214 reviews)

SurveyMonkey Apply Pricing

Starting from: $4950.00/year

Pricing model: Subscription

SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.

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SurveyMonkey Apply Pricing Reviews

Pros
  • We are happy that we made the change as our system/room was very robust. We worked with great people on the transition and the support staff is always a big help.Jane E.Read the full review
  • Good, would recommend, but more transparency on pricing plans would be good, also please sort out the language default please. That may ultimately be the thing that makes me shift to another product.Monica C.Read the full review
  • I like the ease of typing in questions and the choices of responses. The total feature is also excellent.Bob W.Read the full review
Cons
  • Sadly, there is no structured training program, no technical manual. So, training would be catch-as-catch can (a video here, an article there).Frederick L.Read the full review
  • These implementation questions would be overwhelming. The biggest problem with SMA (and other similar grants software packages) is the amount of time and training expected of an administrator.Frederick L.Read the full review
  • We use it to manage a grant program at the City. Unfortunately it has a lot of issues and clients complain about the customer service.Prince K.Read the full review
99%
recommended this to a friend or a colleague

14 reviewers had the following to say about SurveyMonkey Apply's pricing:

Jennifer Wood

Great product with excellent customer support

Used daily for 6-12 months
Reviewed 2016-06-23
Review Source: Capterra

The software is robust and was able to accommodate our very specialized and varying needs. The onboarding specialist was knowledgeable, patient, professional and very easy to work with. The company has a very good onboarding process that takes you through every phase of implementation and execution.

Pros
Flexible and well designed. Reasonable priced compare to similar software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dalychia Saah

Apply made my competition dreams come true

Reviewed 2016-09-26
Review Source: Capterra

After several frustrating years with our previous competition platform, we decided to pay the cost and move to Apply. SO many painpoints were solved just in the on-boarding process. Their team has been very helpful in working with all our accommodations to ensure that we're satisfied.

Pros
It's customization ability and how user friendly it is

Cons
The con is probably that it is one of the most expensive competition host sites in the market

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Monica Callaghan

Efficient product

Used occasionally for 6-12 months
Reviewed 2020-12-19
Review Source: Capterra

Good, would recommend, but more transparency on pricing plans would be good, also please sort out the language default please. That may ultimately be the thing that makes me shift to another product.

Pros
Delivers what we need, is relatively intuitive

Cons
Trying to login and find my way around, once you find what you need is relatively intuitive, but the first step is brutal. Also would like the language setting to remain where we set it. Keeps defaulting to American English which is creating loads of issues for us and our users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Emma Leinhaas

Software Successful for Music Program

Used daily for 2+ years
Reviewed 2016-09-09
Review Source: Capterra

We receive over 400 applications annually for our summer programs, which draw gifted young classical musicians from all over the world. Apply offers us an affordable, easy-to-manage solution for hosting our application, comprised of a written questionnaire and video submissions. While we utilize a breadth of features on the application side, our review side is much simpler - we do not use the rankings, scales, or comments - we've set up the system so the reviewers can view the application material, and that's it. We've used the software in the last five application cycles, and over the course of that time have seen regular improvements to both the backend and frontend interfaces. Apply even custom-built features for us; when they learned one of our reviewers needed to watch the videos on a mobile device, they customized the platform quickly so he could do so. They expanded the storage capacity, which enabled our applicants to complete the video submissions more efficiently. Overall, we're pleased to continue to use the software into the future.

Pros
Affordability, backend usability, regular improvements.

Cons
We do not use all of the functionality of the software on the review side, but this isn't really a con - we've been able to figure out a workaround every time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Krista Holmes

We are very happy with our experience working with it, and often recommend it to our colleagues.

Reviewed 2015-08-12
Review Source: Capterra

Pros: - exceptional customer service - quick, reliable support - good value for money Cons: - some limitations with customization - some bugs that are cost prohibitive to fix Experience: - a bit of a learning curve (one of our two sites is particularly complicated), but it is very intuitive once you get comfortable using it

Rating breakdown

Ease of use
Customer support

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Anonymous

Great for surveys

Used occasionally for 6-12 months
Reviewed 2018-12-14
Review Source: Capterra

Pros
Very easy to use, reduces cost drastically

Cons
Cannot think of anything at all, very smooth

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Sue Vandinh, PMP

Perfect application platform with superb Customer Service!

Used daily for 1-2 years
Reviewed 2020-12-21
Review Source: Capterra

SurveyMonkey Apply enables us to increase the resources efficiency with customized application workflows. The real-time reports also help us with moving away from time-consuming and manual processes. Definitely recommend SurveyMonkey Apply and be sure to ask for a product demo, especially the integration with other platforms.

Pros
SurveyMonkey Apply makes the application process easy to use for our applicants. The review process is seamless for our internal team. The payment integration is clear for several of our customized programs across multiple sites. We were able to integrate with other platforms upon accepted applications too. Reports feature is wonderful. Customer Support is superb with fast turn around responses.

Cons
Updating the current fields for the form could be better. We were unable to remove the value from the middle of the field drop down so we ended up duplicating the fields with new drop down instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laurie True

Apply. Fast and Smart

Used weekly for less than 6 months
Reviewed 2016-06-20
Review Source: Capterra

-- Excellent customer service with a fairly complex project -- Fast and efficient build and easy to use -- Extra help when we needed it

Pros
-- Ease of use -- Adaptable for small project -- No frills, bells, whistles but it works

Cons
-- Fairly expensive for a small project but worth it to save paper shuffling and avoid errors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Carol Cameron

Fantasy Scholarship Management

Used weekly for 6-12 months
Reviewed 2016-08-15
Review Source: Capterra

If I had a fantasy about the perfect scholarship management software, Apply is even better. I never imagined we could get so much in one package, and that's the "lite" version. The students were able to complete their applications online; the staff could see exactly what the status was of every application; and the review committee moved through their scoring tasks efficiently. All in one place. It was so logical, and we adapted to it so readily, that it seemed like it was just made for us. Love that!

Pros
The training and onboarding was awesome. What could have been intimidating learning new software was paced so well, with training videos I could re-watch and plenty of support in helping us get set up initially. Support continued through each stage of the scholarship cycle. The "lite" version of Apply was a perfect fit for our small scholarship program. The dashboard data told us how many students explored the site, even if they didn't submit applications. We never knew this before. We completely replaced our old manual processes with efficient, automated systems, saving hours and hours of staff administration time. The members of our review committee found it so intuitive to use, they were able to review materials and score applicants without help from our staff. Apply kept everything organized and accessible. And I was so impressed by the level of service from the Apply team. The decision to renew our subscription is a no-brainer.

Cons
I have no complaints regarding Apply. While the scholarship application form can be customized to a high degree, there are one or two fine points where we had to work around the limitations. But everything can be accomplished that we need. I know the price is more than reasonable for what we get, but it can be a hard sell to the board of trustees of a small nonprofit organization who would rather put the money toward scholarships. Because they don't all work with the software, they may not realize the huge advantages. I have to explain that it's our "mission-critical infrastructure investment."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kerrie Mortin

Easy! Every aspect of what I needed was thought of and provided through an easy, seamless set-up!

Used weekly for less than 6 months
Reviewed 2017-06-21
Review Source: Capterra

A complete all in one package that takes the headache out of the more manual way were running our application process. From a management perspective it will mean less time spent on user platform/browser issues; processing issues eg missed applications, data entry etc; and a faster turn around time for our applicants because the review will be much easier to set-up.

Pros
The whole process from initial consultation to our program set-up moved smoothly. Learning a new platform can be challenging so I was a little nervous however the program is well though out and the training and support was great. The program is super easy to navigate through and to administer. I am looking forward to the next few months of having our applicants and reviewers use the program.

Cons
Not sure yet, just getting started with it but so far the whole process has been a wonderful experience and easy for me to get started with. I am not sure if the annual cost will be a limiting factor down the road to maintain depending on what other additions we might want to add on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Janna Bergstedt

Great piece of software with full capabilities

Reviewed 2016-01-29
Review Source: Capterra

When we decided to bring our scholarship application process online, I didn't know what to expect or what our options were. After a little research, we found Apply to be the leader. Although the cost was more than what we were initially planning to spend, the software goes above and beyond what I thought the capabilities might look like when we began the project. After initial set up, the system is running itself and I look forward to streamlining the submittal, grading and entire process.

Rating breakdown

Ease of use
Customer support

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Lauren Grossman

New User - Initial Input

Reviewed 2017-03-08
Review Source: Capterra

We bought a program for two very different award programs under two different association names. It was the most economical way to do this. We found out the two groups are quite as separated as we wanted and probably was not explained well enough in the sales process. It is a lot to learn when you are busy - as we all are - and we were on a short time frame after making the decision. Overall, it seems easy to use but not all of it is intuitive. However, with repeated use, I can tell as an administrator it will get easier and easier. But allow yourself more than 6-8 weeks (with holidays and travel mixed in) unless you can devote your full attention. We did launch the program about 3 weeks ago and I've heard very few problems. Mostly, people don't realize they have to open an account (separate from the one with our database) to start the process. Otherwise, I know everyone is loving that they can login and out to make changes to their entries and only submitting when they are ready. This system is getting rid of a lot of copying and shipping costs. Because we don't have to have items shipped to us, we were also able to give them a week extra until the deadline. More time will tell but on the front end, it seems to be working great. On the back end, we're still learning the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Tom Scutt

A great system, but with significant flaws

Used daily for 1-2 years
Reviewed 2021-01-04
Review Source: Capterra

I've generally found the SMA team to be very responsive, but on raising the issue regarding the new reporting tool I have been very disappointed to have not heard back from our [SENSITIVE CONTENT HIDDEN] or our FR transition manager.

Pros
SurveyMonkey Apply is a powerful application management system. It is used across our education to administer the application and review process for public grants, fellowships, and competitions. Each programme can be customised to a high degree, and automations can be built in to ease administrative burdens for repetitive tasks. The application itself meets web accessibility standards, and both our applicants and reviewers find it to be intuitive.

Cons
Recently, the reporting and data export tools were significantly redesigned. In doing so basic capabilities were removed that has resulted in chaos for our administrators. Specifically, the Applicant and Reviewer data has been separated in a way that makes it impossible to retrieve and merge data from these different parts of the application process in a single report (as was previously possible). In practice this means that I am unable to produce a spreadsheet that combines both the application title and value of the grant requested with the average reviewer score: a fundamental and serious limitation. I reached out to the Customer Service team to query this change, and it was suggested that administrators would have to run two reports and merge them in Excel after they've been created. Unfortunately, as anyone who has run similar programmes would know, there is rarely time to undertake even this basic level of data wrangling. The system is, for our purposes, no longer fit for purposes, which is a shame as it previously functioned very well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Christina Lombardo

Powerful and user friendly!

Reviewed 2015-10-01
Review Source: Capterra

Apply is a user friendly tool that has the capability to grow with your needs. We used this as a mechanism for potential applicants. It was simple for the end user and as the administrator, I was so pleased at how easy it was to use-- both in creating forms, and running reports. The customer service went far beyond my expectations. She was helpful and readily available-- clear commitment and she worked very hard to make sure that our application was what we needed it to be. She was an excellent teacher who walked me through every step, and therefore providing me with the skills to manage and tweak our system as needed. The customer service is absolutely phenomenal! The analytics were so simple to use. We exported data, ran various comparative and simple data reports and have been able to maximize our data in a way that we were unable to do before Apply. We are still referring back to the original data and have determined ways that we will use the system to update data annually. There are so many options that we have not yet used, but we are confident that as we grow, Apply will continue to meet our needs. We are extremely pleased with Apply! It is well worth the cost and has made our program so much more efficient.

Rating breakdown

Ease of use
Customer support

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