SurveyMonkey Apply Reviews

SurveyMonkey Apply

Collect, manage & review applications.

4.53/5 (178 reviews)

Carol Cameron

Fantasy Scholarship Management

Used weekly for 6-12 months
Reviewed 2016-08-15
Review Source: Capterra

If I had a fantasy about the perfect scholarship management software, Apply is even better. I never imagined we could get so much in one package, and that's the "lite" version. The students were able to complete their applications online; the staff could see exactly what the status was of every application; and the review committee moved through their scoring tasks efficiently. All in one place. It was so logical, and we adapted to it so readily, that it seemed like it was just made for us. Love that! The training and onboarding was awesome. What could have been intimidating learning new software was paced so well, with training videos I could re-watch and plenty of support in helping us get set up initially. Support continued through each stage of the scholarship cycle. The "lite" version of Apply was a perfect fit for our small scholarship program. The dashboard data told us how many students explored the site, even if they didn't submit applications. We never knew this before. We completely replaced our old manual processes with efficient, automated systems, saving hours and hours of staff administration time. The members of our review committee found it so intuitive to use, they were able to review materials and score applicants without help from our staff. Apply kept everything organized and accessible. And I was so impressed by the level of service from the Apply team. The decision to renew our subscription is a no-brainer.

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SurveyMonkey Apply

Collect, manage & review applications.

Cynde Zietlow

From Paper to Portal

Used daily for less than 6 months
Reviewed 2016-07-07
Review Source: Capterra

We have been processing paper applications since 1979 and we have finally gone from paper to portal in 2016! We collected bids from three companies and Apply was able to provide everything we were looking for and they were able to make suggestions on improving our current process through the online portal. While working with Maureen in getting a quote, she was very precise in knowing our needs and meeting them. Once we made our decision to use Apply I was introduced to Becky and she was very patient with me and worked at my pace when necessary. The online tutorials were very helpful and I appreciate that I can still go back and review them today as a refresher. We are launching our site in several different stages over a year time span so Becky was able to email me detailed notes for each process, which I have put into a reference notebook. I was apprehensive about ending the portal building stage with Becky, she was my rock, but every time I have had a question since then someone has responded to me very promptly either by email or phone call, when I have requested. It has taken some time to get used to the site but it has become user friendly as time goes by and I am able to tweak the system as I obtain feedback from our users. I was so excited when during our first launch I would just sit and watch the portal in amazement as students were completing their online documents. I have since limited myself to checking the portal during office hours only. I remain very excited about our upcoming launches within our new system.This software is saving paper, time, and money. This new system can be accessed anywhere at anytime. After processing paper applications for 28 years it is a nice change.

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SurveyMonkey Apply

Collect, manage & review applications.

Mary Thomas

Apply

Used daily for less than 6 months
Reviewed 2016-07-06
Review Source: Capterra

Apply is a great fit for our needs. Our organization takes submissions for multiple grant applications with different branding and this site makes accommodations for this. I find that the site functions well and becomes easy to navigate over time. Thankfully, the onboarding process was smooth due to the patient vigilance and assistance of our onboarder. The preliminary training videos are also very helpful with getting acclimated to the site. I look forward to using Apply for many years to come!I like that Apply is set up to be user-friendly and highly customizable. I feel like it is flexible and that the support team really tries to listen to feedback to make positive changes to the site. The site itself is modern and has many amazing features such as being able to "assume" the role of an applicant, which, for example, allows you to troubleshoot in a very effective way.

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SurveyMonkey Apply

Collect, manage & review applications.

Brenda Van Dyke

Ease of use

Used daily for 2+ years
Reviewed 2018-08-20
Review Source: Capterra

Excellent. We transitioned this summer from fluid review to Survey Monkey. It was easy for the onboard specialist to fit all of our application process into Survey Monkey. Also we received training on the new system.I like the ease of use. Applicants are really responding to our system. I am assuming they are finding the process easy and quick to use. The best part of Survey Monkey is the tech support I receive. They do an excellent job of walking me through my problems and help me troubleshoot any issues that arrive.

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SurveyMonkey Apply

Collect, manage & review applications.

Leah Melnick

Giving Kitchen loves SurveyMonkey Apply

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

As a nonprofit organization that offers emergency assistance to food service workers, we rely heavily on having a reliable application system to maintain all of our records and make the application process as simple as possible for our clients. SurveyMonkey Apply's platform is built to allow us to develop our applications from the ground up with a lot of flexibility for customizing each one. The fact that it connects to Salesforce, the CRM we currently use, is something we are really excited about as we contemplate the possibilities.The customer service is easily the best thing about working with this software. Always accessible and very helpful. SMA offered free on-boarding support at the start of our term, and we receive an additional few hours each year - which are incredibly helpful for evaluating our applications for improvements on a regular basis.

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SurveyMonkey Apply

Collect, manage & review applications.

Emma Leinhaas

Software Successful for Music Program

Used daily for 2+ years
Reviewed 2016-09-09
Review Source: Capterra

We receive over 400 applications annually for our summer programs, which draw gifted young classical musicians from all over the world. Apply offers us an affordable, easy-to-manage solution for hosting our application, comprised of a written questionnaire and video submissions. While we utilize a breadth of features on the application side, our review side is much simpler - we do not use the rankings, scales, or comments - we've set up the system so the reviewers can view the application material, and that's it. We've used the software in the last five application cycles, and over the course of that time have seen regular improvements to both the backend and frontend interfaces. Apply even custom-built features for us; when they learned one of our reviewers needed to watch the videos on a mobile device, they customized the platform quickly so he could do so. They expanded the storage capacity, which enabled our applicants to complete the video submissions more efficiently. Overall, we're pleased to continue to use the software into the future.Affordability, backend usability, regular improvements.

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SurveyMonkey Apply

Collect, manage & review applications.

Liz Fickett

So glad we went with Apply!

Used daily for 1-2 years
Reviewed 2017-01-04
Review Source: Capterra

From the day I first met the Apply salesperson, I've been impressed with the professionalism and thoroughness of everyone on the team. Their product functions exactly as they claim, and they work closely with clients to customize each organization's platform. We use Apply for our grants and scholarship programs, and although there are similarities in our use of the platform, they were customized to best fit each time of award program. The help desk is responsive, the on-board team is accessible and explains how best to use the system that they create with your input. One of the great features of Apply is that we, the administrators, can go in and tweak the application, build reports and communicate with our applicants through the system. We've been through onboarding, one full year's cycle of scholarships and grant making, as well as an annual review and subsequent tweaks, and we're in the midst of our second round, and we couldn't be more pleased.Professionalism of staff, ease of use, ability to change our platform ourselves as needed, and the ability to build reports on any piece of data that we collect from our applicants. We even have happy reviewers use the system.

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SurveyMonkey Apply

Collect, manage & review applications.

Justina Watt

Arts Granting use of Apply

Used daily for 2+ years
Reviewed 2016-09-15
Review Source: Capterra

We have found that Applyhas streamlined the intake process for out 14+ grant programs that run annually and get 40 - 200 applications. The majority of our applicants like that our grant programs are now online and that they no longer have to submit paper applications in person to us at the office on deadline day. The customer support has been great and personable. We find that building forms that are unique to each grant program is very easy and customizable. We used to have a contracted graphic designer make all the edits to our PDF grant forms. Now we can make edits ourselves, and quickly. It's very easy for applicants to use. We can download applications right after the deadline and quickly and easily know how many submissions we have and from who. The drag and drop form builder is very user friendly. The new Awards site works very well for us to manage our 14+ grant programs.

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SurveyMonkey Apply

Collect, manage & review applications.

Amy Pollien

Getting the Good Work Done

Used daily for 2+ years
Reviewed 2016-08-05
Review Source: Capterra

If it were possible to give more than five stars for customer service, we would. We have had a positive experience with Apply from the start of our build more than two years ago through daily use by our staff, funders, and non-profit clients.Very intuitive, internally flexible (that is, there are typically multiple ways to access a command or list), built with the user in mind, very robust in terms of crunch times and multiple access

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SurveyMonkey Apply

Collect, manage & review applications.

Laura Sprague

Master's Program Online Application Made Easy

Used daily for less than 6 months
Reviewed 2016-09-08
Review Source: Capterra

Albany Law School was in a time crunch to get our Master's in Legal Studies application up and online. We gave Apply a tight deadline and they were able to accomplish the task quickly and professionally. The representatives we worked with were knowledgeable about how the product worked and helpful about best practices. We felt confident from day one that we would have a quality application process that would make both us, the reviewer, and the applicant happy. Any time we had questions or wanted to make an adjustment our Onboarding Specialist was quick to respond, often coming up with solutions that were better than we expected. I like how easily customizable it is. We already had an idea of how we wanted things to look and Apply was able to deliver the application questions in the format we wanted. I also really like the automatic emails that can be triggered on an action. That makes communicating with applicants simple. I also appreciate the ability to "assume the role" which makes it easy to understand what the applicant is seeing.

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SurveyMonkey Apply

Collect, manage & review applications.

Frederick Leonhardt

SurveyMonkey Apply (SMA, formerly FluidReview) has a Draconian refund policy: No refunds allowed!

Used daily for less than 6 months
Reviewed 2018-07-31
Review Source: Capterra

There's really nothing we liked about SMA because we never got as far as being able to use the software for our grants program. During the implementation process, it became clear that there are several significant flaws in the structure of SMA. As an example, SMA/FluidReview was developed for the Canadian market. As such, the organization information form (which cannot be changed) asks for CITY and PROVINCE. There are no fields for the US market such as STATE and ZIP CODE. Yes, you can add custom fields for STATE and ZIP CODE; however, these fields will appear at the end of the form away from the rest of the address information. And adding custom fields does not remove the PROVINCE field. The implementation person we worked with suggested that we ask for a US-style address on our grant application form, thus duplicating data entry. Using work-around solutions (kludges) was the order of the day. As another example, formatting for the budget form that was created for us was chaotic and confusing. Some number fields had one decimal place, others none (and not the two decimal places we were expecting). Some fields had a US dollar symbol; others did not. Again, we were told that SMA/FluidReview was developed with French formatting conventions in mind. Early on we did not see any way SMA would produce an elegant, easy to navigate solution designed for use in the US. It was at this point that we encountered the aforementioned refund policy.

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SurveyMonkey Apply

Collect, manage & review applications.

Michael Eisinger

Great Product, Great Price, Wonderful Customer Service

Used daily for 6-12 months
Reviewed 2018-08-20
Review Source: Capterra

We were able to streamline both our application process as well as the 2 year grant cycle process so it is all in one platform from application through review and then any subsequent reporting requirements of our subgrantees. I liked how the implementation specialist was willing to answer all of our questions and work with us on our incredibly complex process to make sure our end product met all of our needs.

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SurveyMonkey Apply

Collect, manage & review applications.

Anonymous

We asked for a lot of customization and they delivered well.

Used weekly for 1-2 years
Reviewed 2018-01-09
Review Source: Capterra

Dynamic nature of judges and rounds. We have a competition with many, many rounds and hundreds of judges. No other software could manage it this easily.

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SurveyMonkey Apply

Collect, manage & review applications.

Amy Han

Highly recommend Apply

Reviewed 2015-12-11
Review Source: Capterra

As a part of my role at Teach For America, I manage two teaching awards where we had looked for an online platform to manage our applications. My immediate team had used Apply last year, but only with one of the teaching awards. This year I had joined the team as a new staff member, and we were looking not only to add another application platform for the second teaching award, but we also wanted to build out a separate nomination platform. I am new to Apply and struggle overall with technology, especially navigating platforms. My team and I were lucky to work with Christian updating our existing teaching award application platform, building out a new platform, and creating a new nomination site. We initially worked with Mike and then Christian was assigned to us in the middle of our planning conversations. He quickly learned our context and figured out our needs in a short amount of time. It was rightfully challenging to figure out what was happening, but Christian did so with a lot of patience. We also needed to launch everything on a VERY tight timeline. We first spoke with Christian at the end of September and needed both new sites ready by November 2nd. Christian owned getting us organized by scheduling calls with us, checking in to follow up, and was able to meet our tight timeline. When we have talked with him, he is patient to talk with us, dedicated to getting answers to our questions, and resolving our needs/concerns. He has also been overall responsive to our emails. He was honest when the Apply site cannot be changed to meet some of our unique preferences, but brainstormed ways we could get around some of the hurdles. We have been happy with the Apply site and the customer service that has been provided. I highly recommend Apply and their services!!

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SurveyMonkey Apply

Collect, manage & review applications.

Tisha Quinn

We have been using this product to award safety grants. We have had two cycles so far.

Used daily for 1-2 years
Reviewed 2017-06-28
Review Source: Capterra

It's fairly intuitive from the admin side. I like how easy it is to make changes to the homepage and link to resources. I like being able to set up automatic trigger emails. Very happy there is a new version (SurveyMonkey Apply) coming out next month!! Watched the demo yesterday and it will certainly address many current issues.

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SurveyMonkey Apply

Collect, manage & review applications.

robin hall

Apply software exceeded expectations

Used weekly for 1-2 years
Reviewed 2017-02-22
Review Source: Capterra

Our organization successfully replaced its application tracking system with Apply in 2015. The first year we worked closely with the Apply onboarding team to build a program that allowed us to manage over 140 individual scholarships and approximately two thousand applications. The many options and features of Apply have allowed us to build a system that is easy for the applicants, as well as, the reviewers to navigate, while allowing us to successfully manage the processes. The onboarding and support staffs respond timely to questions and continues to assist us in customizing the system to meet our highly-individualized requirements.Robust and flexible Support from Apply staff Ease of use Ability to customize

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SurveyMonkey Apply

Collect, manage & review applications.

Elizabeth O'Herrin

Improved our process tremendously

Used daily for 2+ years
Reviewed 2017-01-12
Review Source: Capterra

We've been with Apply for two annual application cycles and are about to begin our third. We can't say enough positive things about the tool and it's capabilities. Applying, reviewing and scoring applications, and accomplishing administrative tasks (emailing applicants) on the back end is more improved and seamless than we could have hoped when we first switched to Apply from an in-house application tool. I would recommend Apply to anyone reviewing applications, whether it be a small, medium, or large organization.

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SurveyMonkey Apply

Collect, manage & review applications.

Julia N.

Apply for Fund Project Evaluation

Reviewed 2016-07-19
Review Source: Capterra

The software has a lot of functionalities, but it isn't always the easiest to remember where to find some of the options (the combination of different homepage tabs, links, page tabs, and sub-settings). Our group paid for an extra SSO functionality, but since we aren't well-versed in CS, we didn't know how to implement that functionality. There was an expectation that someone on our end would be able to implement the SSO but we did not know what type of person would know what to do and we didn't know what exactly the problem was (it was a lot of middle-manning from the developers to the on-boarding specialist to us and back and forth))--and we still don't have that functionality implemented.There aren't many other options for project evaluations, so we really appreciated the fact that this provided us with an applicant portal to do our work. In the past, we used a spreadsheet to do a similar (but less clean) functionality. We like that everything in the backend is streamlined (emails, reviewer emails, applications on the site, reviews on the site) and clean for each user. The homepage also provides useful statistics that helps us understand how people are interacting with the application.

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SurveyMonkey Apply

Collect, manage & review applications.

Katy Pacelli

Apply streamlined my processes!

Used daily for 6-12 months
Reviewed 2017-03-06
Review Source: Capterra

This is my second year to use Apply and I am very excited to continue to use this product. Last year, Apply helped me manage all of the paper that comes during an application cycle. I was able to view online who has completed what sections, email reminders about deadlines, and download complete applications. This year I plan to bring my current students online, and my onboarder this year worked with me to help set this up as I had envisioned, which makes me even more excited about Apply. Carmelita listened and asked the right questions to make sure we setting this up the best way and utilizing all the system could offer. Also, I want to note that the day to day support is great as well. They generally respond within the hour to any problems. The ease of use.

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SurveyMonkey Apply

Collect, manage & review applications.

Emily Graham

Unintuitive build, high learning curve, broken functionality, very buggy

Used weekly for 1-2 years
Reviewed 2018-10-18
Review Source: Capterra

Modern design, has advanced features and is easy to use for reviewers and applicants. Given complexity of site and the fact that the advanced features are buggy and do not work, these pros are not worth it. Run away and don't look back.

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SurveyMonkey Apply

Collect, manage & review applications.

Mike Guiry

Beyond Grants

Used daily for 6-12 months
Reviewed 2017-01-23
Review Source: Capterra

We elected to use the software for a marketing competition, rather than building our own custom site. Apply was able to do a lot more than I expected for an off-the-shelf software solution. I'm sure there are features that we haven't even discovered yet! The service was great - they explained everything very well and were always very patient - which was very much appreciated since it was the first time we were using their software, and the first year we were putting on our awards show.How turn-key it is, and how it makes it easy to judge online.

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SurveyMonkey Apply

Collect, manage & review applications.

Nicole Yemothy

Amazing tool every company needs to use!

Reviewed 2016-03-11
Review Source: Capterra

Apply program from Survey Monkey has amazingly transformed our HR department. With FR, I have been able to help our HR team move from paper files, 1000s of emails, high stress, and challenging communications to smooth operation with automated notices, internal operating transfers from stage to stage, and present a professional open communicating presona to our newly hired employees. I can't wait until next August when we start using the full range of the Apply program with even potential employees. ISP no longer have to keep different email folders on all it's new employees with 3 different staff members, chase paper files being passed around the office, or worry about our new employees wondering where they are in the "hiring process". With the Apply system we have automation in place, files can be viewed by multiple HR team members, and notes can be made to track progress. Our on-boarding specialists (Christian Cusson) has been a wonderful guide and full of information. He has been willing to call me internationally with little notice to help me fix my learning curve errors and happily double checked my work when asked. He was very cooperative and flexible with our team and we felt comfortable asking him questions or even admitting "we don't know" or "we can't remember". Christian made this whole transition smooth and was a key to our success.

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SurveyMonkey Apply

Collect, manage & review applications.

Lauren Grossman

New User - Initial Input

Reviewed 2017-03-08
Review Source: Capterra

We bought a program for two very different award programs under two different association names. It was the most economical way to do this. We found out the two groups are quite as separated as we wanted and probably was not explained well enough in the sales process. It is a lot to learn when you are busy - as we all are - and we were on a short time frame after making the decision. Overall, it seems easy to use but not all of it is intuitive. However, with repeated use, I can tell as an administrator it will get easier and easier. But allow yourself more than 6-8 weeks (with holidays and travel mixed in) unless you can devote your full attention. We did launch the program about 3 weeks ago and I've heard very few problems. Mostly, people don't realize they have to open an account (separate from the one with our database) to start the process. Otherwise, I know everyone is loving that they can login and out to make changes to their entries and only submitting when they are ready. This system is getting rid of a lot of copying and shipping costs. Because we don't have to have items shipped to us, we were also able to give them a week extra until the deadline. More time will tell but on the front end, it seems to be working great. On the back end, we're still learning the program.

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SurveyMonkey Apply

Collect, manage & review applications.

Pieter de Meer

Easy and Straightforward Grant Application System

Used daily for less than 6 months
Reviewed 2017-01-03
Review Source: Capterra

I have used Apply for an internal grant application. It was a pleasure to work with the specialists from Apply, they were a tremendous help in guiding the process, providing very good training and assisting me in understanding the system. Apply itself is a very straightforward and simple system to operate. Everyone knowing Survey Monkey can work with Apply. As simple as the system may be, it also offers many options to optimize and adapt the system to specific wishes and requirements.Simple and straightforward system that is easy to operate and understand; expert support for developing, onboarding and understanding the system.

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SurveyMonkey Apply

Collect, manage & review applications.

Casey Goldberg

Excellent, Versatile Product

Used daily for 6-12 months
Reviewed 2016-09-08
Review Source: Capterra

We've been using FR for about 9 months in the capacity of a certification exam application and renewal system - it has worked extremely well. The only complaint if you can call it that is that it does not seem to integrate with our database so we are doing some dual entry - not enough to cause us to change platforms though. The team at FT is incredible - great help with on boarding, customer support and tech support! the versatility

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SurveyMonkey Apply

Collect, manage & review applications.