SurveyMonkey Apply Reviews - Page 6

We moved an existing (self-made) application/review system to Apply and are just through the onboarding process. So far the contact with Apply has been very helpful and efficient. We were able to incorporate almost all our requirements into the Apply system.

Pros: - exceptional customer service - quick, reliable support - good value for money Cons: - some limitations with customization - some bugs that are cost prohibitive to fix Experience: - a bit of a learning curve (one of our two sites is particularly complicated), but it is very intuitive once you get comfortable using it

Wonderful!

I came into the development of our application platform mid-process. I am not the most technically minded person but I was able to get my head around the system fairly easily and Christian was very good in talking me through everything and ensuring that we had considered all aspects that would be important to our users.

-- Excellent customer service with a fairly complex project -- Fast and efficient build and easy to use -- Extra help when we needed it

When I need help, I find the call option the best to use. As someone who has used Review Room for a few years, but not so much on the technical level -- since I lost my assistant -- I find the call help option invaluable to me. David Bates has been so helpful and patient with my questions.

Our school was looking for a quick, inexpensive way to collect applications. Apply turned out to be just the right product. They brought us on line in less than 30 days and were so responsive and knowledgeable. I would recommend this product and company highly.

The pros: - Easy to figure out the system if you play around with it - Apply support team is very flexible - System allows me to change how i like it to be The cons: -Too many details that sometimes the administrator does not need for e.g. : the stage details

Our company has had a wonderful implementation experience with Apply. Priya, our Implementation Specialist, has been fantastic! The software is intuitive, and very user friendly. So far, our experience with Apply has been wonderful.

Customer service has been superb. There are many moving pieces to the site, so we are taking the time to learn everything. So far, it has been very helpful to have one clearinghouse for all of our grants. No complaints, currently satisfied.

Priya was very patient and worked with us to insure our applications were up and running by the due date. she answered our questions and found solutions to things that may have not seemed clear initially. Very positive experience.

I am part of an organization that implemented a matching fund grant in Apply, the application is made up of three components where we have extended the functionality of Apply with web services, application scoring, hidden fields, user events and a host of other goodies. Apply provided great support with the development of this application and we now have a tool to collect customer data and fund the most valuable causes.

Apply is a great product and very easy to use! The staff is great and extremely helpful. Apply is easy to setup, flexible for different situations, and easy to use. I would recommend Apply for any application needs.

It is the best software to use to develop your surveys and to collect your results.

Apply has excellent customer service and they took me step by step in setting up our site. All of my questions were answered promptly and thoroughly. I would recommend Apply to anyone looking to streamline their awards process.

Pros: -easy to customize and navigate once you are familiar with the system -quick response time for support tickets Cons: -limited reporting formats and options -could be more intuitive for new users

Very responsive customer service. The system is also quite intuitive once you understand the language. No complaints what so ever and highly recommend using Apply for your application needs.