The Receptionist Pricing, Features, Reviews & Comparison of Alternatives

The Receptionist

Cloud and iPad based Visitor Management System

4.75/5 (193 reviews)

The Receptionist overview

Simplest visitor management available, for the company and the visitor. The app seamlessly imports your contacts, and the user experience couldn't be easier for the visitor to check-in. Full-featured solution, including detailed logging, photo capture, badge printing, message forwarding, 2-way communications, ITAR Compliance, and more.
thereceptionist.com

Pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
The Receptionist screenshotThe Receptionist for iPadThe Receptionist screenshotThe Receptionist screenshotThe Receptionist screenshotThe Receptionist screenshot

The Receptionist reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.8
  5.0
Ian Doom

An experience worth far more than the cost.

Used daily for 6-12 months
Reviewed 2018-01-05
Review Source: Capterra

Automation, cost savings from using paper visitor logs, and ease of use!There is not enough space to say all the Pros with the receptionist. The most astounding and remarkable feature of The Receptionist is the customer service and support. In the several months I've been using it, I've never had to wait more than 5 minutes for a problem solution. The problems are solved almost immediately, and if they can't be, we figure out an alternate solution to the problem at hand. Furthermore, this is a company that actually LISTENS and DEPLOYS suggestions. I've submitted several suggestions to them, and almost all of them have been implemented. If the suggestion benefits the overall experience of the customers, it gets added very quickly! In the years I've spent in IT and using dozens different applications and software, this is one that actually listens to it's customers and works very close with them to ensure everyone is happy. There's an abundance of different features you can customize to what you need your receptionist to do. We use 2 for lobby "visitor" check-in, and one for the shipping department for truck drivers to check in and clock their time. It's incredibly versatile!

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Sinéad Spollen

Fantastic from start to finish!

Used daily for less than 6 months
Reviewed 2017-11-01
Review Source: Capterra

Professionalism, Health & Safety compliance, value for money!! The entire software really is superb, I cannot fault it. I have had many of our visitors remark on its simplicity. All in all, I have found my user and administrator experience excellent. That's from my first inquiry about the software, straight through to delivery, including iPad and printer! And the support, which for me is the strongest attribute, is absolutely outstanding. I have found the support to be responsive, professional, patient and polite. And with me being in the Republic of Ireland, that's all with a time difference. I have for the most part been dealing with the lovely customer service agent, who has been brilliant, but that said, any other operator I have been in touch with have equally been as helpful and obliging. On a few occasions, I have also used the extremely useful notes and guidelines and they are spot on, so accurately written and easy to follow. The value for money is amazing and with unlimited everything, you simply can't beat this product. So simple to use as a guest and so easy and straight forward to use as an operator. I highly recommend The Receptionist to any business looking to introduce a visitor management system.

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Kevin Chaney

We are using this in a school setting and it is very helpful in helping us to keep track of visitors

Used daily for 6-12 months
Reviewed 2017-08-16
Review Source: Capterra

Security and peace of mind in knowing that we have a way to know who is on campus at all times. Customer support is fantastic! Can't stress that enough. The ease of use and keeping track of our visitors is very helpful and works great. A lot of our visitors are impressed with the use of technology to keep track of things. The use of printable badges helps everyone to know who is on campus and why, great product on that end.

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Brian Pierce

Gets The Job Done

Used daily for 2+ years
Reviewed 2018-08-21
Review Source: Capterra

We wanted to do away with receptionists at our Corporate office, so we replaced that functionality with the iPad receptionist app. It's worked reliably for us, for the most part. The updates are highly manual, but that's usually not an issue. It took a few months for everyone in the office to get used to it, but here we are two years later still using it. Will probably replace this solution with a custom MS PowerApp at some point.The portal interface can be mastered in a couple hours. There really isn't much investment needed to learn everything about the product and get your account up and running. Great customer service.

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Naomi Uwefiri

Great for visitor management.

Used daily for 2+ years
Reviewed 2018-07-12
Review Source: Capterra

The receptionist is slick ,intuitive and ensures fast sign-in for visitors visiting our office. We have been commended on a lot of occasions by partners and customers who pay us a visit at our office space. The receptionist makes it easy to search for the contact of any employee and even merge a photo to every employee contact. We recently integrated this tool with Badge-printer and this has made us to print badges for visitors to our office. The Receptionist ensures every visitor to our office environment is easily tracked ,allowing us know whom they are with.

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The Receptionist pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
View Pricing Plans

14-day free trial. Month-month subscription plans.

The Receptionist features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Custom Fields
Customizable Reporting
Data Import/Export
Multi-Location

Audit Trail (168 other apps)
Auditing (250 other apps)
Compliance Management (189 other apps)
Document Storage (180 other apps)
Inventory Management (193 other apps)
Inventory Tracking (195 other apps)
Invoice Management (180 other apps)
Monitoring (182 other apps)
Real Time Data (214 other apps)
Reporting & Statistics (217 other apps)
Third Party Integration (217 other apps)
Workflow Management (205 other apps)

Additional information for The Receptionist

Key features of The Receptionist

  • Simple visitor logging
  • 2-way SMS communications
  • 2-way email communications
  • Visitor photos and badges
  • Badge printing
  • Message forwarding
  • Accept deliveries
  • Date and time stamps
  • Detailed visitor log
  • Customized look & feel
  • Signature capture
  • Build your own buttons
  • ITAR Compliant
  • Kiosk with iPad available for purchase
  • Import your contacts
View All Features

Benefits

Receive visitor arrival notifications via SMS, email or both! When you respond back to the visitor your message is displayed in the iPad allowing for a two-way conversation.

Set up automatic message forwarding and have another contact be notified of your guest(s) if you are unable to respond.
Create a delivery button, choose your carriers, and you’re ready to go! You can even choose message options for the delivery such as “Requires signature”, “Left delivery at counter”,“Will redeliver”, or create a custom message that is best suited for your office’s deliveries.

Badge printing is available to print custom Visitor Badges for each visitor when they check in! From their name to who their visiting, along with date and time, you can fully customize your badges complete with your company’s logo.

View your visitor traffic online and see who arrived, when they left and who they were there to see.From uploading your logo to customizing the layout and colors of your buttons, icons, and check-in slider, Receptionist was built to enhance your office image and compliment your brand’s design.