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Cloud and iPad based Visitor Management System
Simplest visitor management available, for the company and the visitor. The app seamlessly imports your contacts, and the user experience couldn't be easier for the visitor to check-in. Full-featured solution, including detailed logging, photo capture, badge printing, message forwarding, 2-way communications, ITAR Compliance, and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
307
Starting from
55
Per month
Other
Value for money contenders
Functionality
4.5
/5
307
Total features
25
2 categories
Functionality contenders
Overall Rating
4.8
/5
307
Positive reviews
246
55
5
0
1
Overall rating contenders
Dimitri P.
Trade Officer
Government Administration, 1-10 employees
Review source
Transcript
Dimitri: Hello, my name is Dimitri. I'm the Trade Officer and the Consulate of Greece in Chicago. I'm...
Nicole V.
Nonprofit Organization Management, 201-500 employees
Used daily for 1-2 years
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This product has improved our visitor sign in process exponentially. It has also allowed us a much better way to track and manage our guests both single and large groups. This software is extremely easy to set up and manage. Whenever I have run into a problem with this software and had to work with their customer support it has always been a wonderful experience. Their support staff is amazing.
The only complaints that I have are in regards to the printer. There is only one brand of printer that can be used with this system and the quality of the tape roll that is used in not very good. It does not stick well to most fabrics to usually within a few mins the name tag is lost somewhere.
Hi Nicole, Thank you for the wonderful review. I am so happy to hear that our system has helped you in such a material way. I also love hearing your feedback about our support. We take it seriously, and our team will be happy to read your comments. I will pass along your feedback about the printer tape roll to our team as well. We tend to see this happening more with the 'off brand' labels that work with Brother and not Brother's branded labels, as well as old labels. Thanks again! Sincerely Andy Alsop, President andy@thereceptionist.com
Derek C.
Consumer Goods, 201-500 employees
Used daily for 1-2 years
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Before choosing iPad Receptionist we tried 3 other major Visitor Management software systems. We downloaded their free trials (typically 30 day) and purchased some equipment (ipad & badge printer) to have real world experience with all of them. Out of all of them, iPad Receptionist was by far the easiest to set up for the administrator of the system. The visitor sign in/sign out and host notification processes are both intuitive and reliable.
None of the other systems tested came close to being competitive in regard to cost and customer service. Another feature we like is the system is regularly being updated with improvements and more options. The people that we have spoken with and emailed at the company give us a real feeling that they care about your needs as a customer.
The only issue we have had has been that our badge printer is networked and for some reason it occasionally goes to Wifi mode and badges will not print, but the system still notifies the host.
Hi Derek, Thank you so much for your very nice review! It was a pleasure meeting you last week at the TDK-Lambda facility. It's super impressive what you are doing and great to see so many high-end manufacturing jobs in the US! Let us know if there is anything we can do for you. Sincerely, Andy Alsop, President andy@theipadreceptionist.com
Faith G.
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Pros: Quick notification, easy to understand, nice look Cons: Would like there to be more customization options. Some people like the chat feature, while others don't want to be bothered with that. Some people like a simple message to be displayed to their visitors. It would be nice if we could choose individual functions for each contact.
No pros were added to this review
No cons were added to this review
Hi Faith, Thank you for taking the time to post a review! We are serious about listening to our customers and their feature requests. We frequently release features and our customers say "you actually listened when I asked for that feature, I can't believe it!" We love hearing that feedback. If there is anything we can do differently to earn those 2 extra stars in the Overall Rating please personally let me know! Thanks again, Andy Alsop, President andy@theipadreceptionist.com
Jamie D.
Automotive, 51-200 employees
Used daily for 1-2 years
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We have eliminated the antiquated pen and ink visitor log by using The Receptionist for iPad. We have freed up time for our Office Administrator to spend on other tasks. Integrating The Receptionist for iPad with our HubSpot account has become a great help to our sales team.
The notifications feature. We have a lot of visitors come through and if our lobby attendant isn't available, they do not have to wait around for someone to help them. They simply register through the iPad and their contact is notified immediately.
That the pre-registration feature doesn't work with the touch-free feature. If those two options were "married" it would be a match made in heaven!
Jeff G.
Wholesale, 201-500 employees
Used daily for 2+ years
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It's slick, and it looks professional up front. Customers are kind of impressed, which is nice.
We use The Receptionist to allow visitors to sign in (and print visitor badges) on an iPad. It works really well, and notifies our users by SMS and email when they have a guest who has signed in.
Would really like to see it integrate with UPS, FedEx, and USPS tracking for package arrivals/notifications. This would make it much more useful to us. We're still doing packages on a paper log.
Hi Jeff! Thank you so much for leaving such a fantastic review of our system. I'm happy to hear that you and your customers enjoy the experience. Regarding delivery notifications, have you tried our Delivery Button option to send employees package delivery notifications? Chat with our support team on our website if you have questions. Best, Andy Alsop President & CEO
The Receptionist for iPad has the following pricing plans:
Starting from: $55.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of The Receptionist for iPad?
Q. What languages does The Receptionist for iPad support?
Q. Does The Receptionist for iPad support mobile devices?
Q. Does The Receptionist for iPad offer an API?
Q. What other apps does The Receptionist for iPad integrate with?