WorkWave Route Manager Reviews

WorkWave Route Manager

Web-based fleet management solution

4.44/5 (36 reviews)

Evelyn Soto

WorkWake in Healthcare

Used daily for 6-12 months
Reviewed 2018-09-13
Review Source: Software Advice

Better customer serviceThis product can be easily molded to match a variety of industries. For me it was used for route optimization for our Nurses who are out on the field. Each nurse had a login and was able to easily use the phone application.

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WorkWave Route Manager

Web-based fleet management solution

Cindy Hicks

Viamente saved my sanity!

Reviewed 2015-01-22
Review Source: Software Advice

The Viamente Route Planner software helped us tame a project that was loathed by many. Our team would have to load 2500 addresses into a map software that could not group routes on its own. We would have to draw boxes on our maps, zoom in to print the map and list of addresses, and then zoom back out. Then, we would repeat that process 250 times to give us 10 houses to a route. Viamente took the manual work out of it. It was able to group the houses into routes of 10 on its own and then provide us with a way to print maps and lists easily.

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WorkWave Route Manager

Web-based fleet management solution

Tiffany Honeycutt

Route Management at its finest!

Used daily for less than 6 months
Reviewed 2016-12-01
Review Source: Software Advice

Our company was new to delivery and had many requirements for a routing program. Workwave/Viamente has met all of them. They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best. Route Optimization Ability to route from a remote location User Friendly Ease of Accessibility Love the ability to add comments into a specific stop for any issues that may have arrived.

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WorkWave Route Manager

Web-based fleet management solution

Alex J.

Great organizational tool

Used daily for less than 6 months
Reviewed 2016-11-09
Review Source: Software Advice

At first I thought this program was easy to use and comprhensive, then as I started to play with it I realized all of the work it does is based on every little detail you include in it. This is where is becomes a little less user friendly because unless you have time to put into it, it will not give accurate times/routes according to your vehicles, traffic, etc. With that being said, if you do have the time to accumulate the information and input it into the program, it becomes a useful tool in building routes, dispatching routes, and communicating with the drivers. It is also Excel-friendly which is a big plus for my company.Excel-friendly, information is easy to view, great organizational tool

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WorkWave Route Manager

Web-based fleet management solution

Eileen Shaw

Great!

Used daily for 1-2 years
Reviewed 2017-08-31
Review Source: Capterra

Makes my life easier and frees me up to do other things.I like the fact that I know longer have to look up zip codes... WorkWave does it for me. Awesome customer support.

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WorkWave Route Manager

Web-based fleet management solution

Joris Keijzer

Excellent multi vehicle, multi stop route planning software with unrivaled customer support

Reviewed 2015-01-02
Review Source: Capterra

We have been using Viamente for the past 2,5 years and everyday we are still happy that we found it! Currently we have a fleet of 15 vehicles that we use to delivery around 180 orders a day, all with their own unique requirements (delivery time slots, size, weight). Viamente enables us to plan our routes in a matter of minutes (sometimes a little longer, as we may be constrained with the number of drivers to deliver all the orders). Pros: + Intuitive interface to get both a broad and detailed overview for all the routes or a specific one. + You can send the resulting route by mail to your driver so they can see it on their smart phone before and during deliveries. + Truly scalable to hundreds of stops + Can handle multiple constraints extremely well (i.e. time slots, capacity of the delivery vehicles, speed of the vehicle/driver) + Unmatched excellent support that tries to understand and accomodate your specific needs. Have not met another software company with this type of support!!! Cons: - The mail that gets send to your drivers can not be customized, so it can not be company branded

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WorkWave Route Manager

Web-based fleet management solution

Carmen De Jesus

Great routing tool

Used daily for 6-12 months
Reviewed 2018-12-12
Review Source: Capterra

Overall, very pleased with WorkWaveGPS tracking and the ability for our customers to acknowledge delivery using the app.

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WorkWave Route Manager

Web-based fleet management solution

Elaine Howe

Saves Time and Fuel

Reviewed 2014-07-24
Review Source: Capterra

We are a service company calling on many business during the day, this tool allows me to accurately calculate what is achievable in a day, thus saving my business time and unnecessary fuel wastage. We arrive at our customers premises when we say we will be there, proving our efficiency in the eyes of the customer and raising our profile - now l can truly say we would be lost without it! Now all customers calls are completed in the one day, Routing to specific sites within open times, it really does make life easy if you are a service manger and l would recommend Viamente as it has multi route and allow for time restrictions which is difficult to calculate manually, The biggest benefits are time savings, both for me working out the routes and for the service drivers, in addition uploading the routes to your gps is superb, being able to download the map as well, showing the route is also very useful, lets face it we drive on very busy roads and software like this adds to service drivers safety as it automates the routes and calls.

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WorkWave Route Manager

Web-based fleet management solution

Carin Mack

RoutePoint is the best!!!

Reviewed 2014-09-09
Review Source: Software Advice

I like the ease of use. It's very user-friendly. Everything I need is there: routing, scheduling, service orders, invoices, account history, notes, reports, everything! It's all-in-one. I couldn't service all of my accounts without it!!

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WorkWave Route Manager

Web-based fleet management solution

Jeff Bordogna

Great partner and great technology

Reviewed 2015-01-05
Review Source: Capterra

We've been working with Viamente for over 2 years now, and have been continually impressed with their level of service and technology. In terms of technology, we've heavily used both their web interface and API, and each has worked just as expected. The web interface has been intuitive for our employees, and the API easy to integrate with. As such, what started out as just a way to aid our drivers on pre-existing routes , Viamente has now become a central component of our online grocery delivery infrastructure. Though the service has been stable and performant, whenever we've needed any support, their team has been extremely responsive with any issues that have arisen, and as our service has grown, they've always been willing to work with us to figure out the best way to work together. Looking forward to a continued relationship!

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WorkWave Route Manager

Web-based fleet management solution

Kyle Baer

WorkWave is good but lacks ease-of-use

Used daily for less than 6 months
Reviewed 2018-12-04
Review Source: Software Advice

WorkWave has an incredible suite of features including multiple drivers/vehicles, a mobile app, real-time vehicle GPS tracking, and driver scheduling.

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WorkWave Route Manager

Web-based fleet management solution

Jessica Hintz

Love the customer service and easy use of the app!

Used weekly for 6-12 months
Reviewed 2018-01-12
Review Source: Software Advice

Visually easy to navigate. Simple but thorough. Love the organization and easy navigation on the computer and the app.

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WorkWave Route Manager

Web-based fleet management solution

Cindy Hicks

Turned Weeks of Work Into 4-5 Days

Reviewed 2014-07-23
Review Source: Capterra

We are not your typical user of Viamente as we are not usually involved in logistics. Once a year we delivered yard signs to over 2500 supporters within a week. This was an important annual event which had grown into taking weeks of manually creating routes of 10-15 signs along with maps for our volunteers. Viamente's software turned weeks of work into about 4-5 days. We no longer had to manually circle an area to grab the best section of town. The software broke down the routes for us, even creating the map and directions for us. It was a lifesaver and I nearly cried when we saw what the software could do.

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WorkWave Route Manager

Web-based fleet management solution

Neil James

Best Software Amongst Competitors

Reviewed 2014-07-08
Review Source: Capterra

After comparing several different route planning software solutions thoroughly we have found Viamente to be the best them all. Being able to fulfill our drivers requirements & skillsets exactly and serving many customers every day in the most efficient way, the workload we have saved and extra productivity that Viamente has helped us achieve has resulted in our organisation creating an additional 20% extra revenue per month. Viamente has certainly paid for itself 50 times over for us. We can't rate it highly enough. Thankyou for an excellent product that just can't be matched by anyone else.

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WorkWave Route Manager

Web-based fleet management solution

Jessica Reber

Scam! Scam! Scam!

Used daily for 6-12 months
Reviewed 2018-03-29
Review Source: Software Advice

Watch out for their contract! Good companies should not have to force customer to keep using a product that doesn’t work for their business. Can’t name one...

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WorkWave Route Manager

Web-based fleet management solution

jennifer france

Takes time getting used to

Used daily for 6-12 months
Reviewed 2017-12-15
Review Source: Software Advice

Great features just a shame they arent open fully to uk users. Being able to click on a customer and getting a statement straight away

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WorkWave Route Manager

Web-based fleet management solution

Karen Sowell

A work in progress

Reviewed 2016-09-08
Review Source: Software Advice

They take feedback and are improving the system weekly. Cheap monthly fee compared to other systems on the market.

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WorkWave Route Manager

Web-based fleet management solution

Dan Kimura

Best value Route Planning tool on the market

Reviewed 2015-01-21
Review Source: Software Advice

Great value for the price. Easy to use. The Excel upload is very useful. We use this product everyday to plan routes. Having access to the tool via the cloud allows anyone to use regardless of location.

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WorkWave Route Manager

Web-based fleet management solution

Laura Neff

Viamente has become an invaluable partner

Reviewed 2014-07-24
Review Source: Capterra

As our food delivery service has grown, Viamente has become an invaluable partner. What used to be a several-hour routing process now takes far less time, and last-minute changes are so easy to incorporate! The system is clear, flexible, user-friendly, and can expand as we do. Customer service is always responsive, friendly and helpful, and we look forward to continuing our relationship with Viamente in the coming years!

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WorkWave Route Manager

Web-based fleet management solution

Liz Shayne

What a relief

Reviewed 2014-07-23
Review Source: Capterra

We have used Viamente Route planner for the past 3 years to help our small school successfully deliver mother's day brunch bags to over 700 addresses. Prior to discovering Viamente, we spent many, many person hours pouring over paper maps to come up with the routes for our volunteer-drivers. Now, we put all of the addresses into Viamente and Tah-dah, our routes are planned!! What a relief.

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WorkWave Route Manager

Web-based fleet management solution

Rob Sille

Customer Since 1987

Reviewed 2014-06-06
Review Source: Capterra

We have been customers of Marathon Data Systems since 1987 when the software was called Carpet Cleaners Software or CCS. There have been many changes over the years however all for the better. The RoutePoint software is the perfect way for our company to retrieve any information with a click of a button. Any service industry would be able to adapt this software to fit their business.

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WorkWave Route Manager

Web-based fleet management solution

Lori Simmons

Streamline Your Business

Reviewed 2014-07-28
Review Source: Capterra

PestPac and RoutePoint have been phenomenal for us and our business. It gives us access to our customer and billing information anywhere that we have access to the internet. It has streamlined the administrative side of our business so much. We can mail to, look up information on, schedule or bill our customers with just the click of a button. Thank you so much!

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WorkWave Route Manager

Web-based fleet management solution

Jeremy Corbitt

An IT Perspective

Reviewed 2014-07-24
Review Source: Capterra

From an IT point of view, not only does the application allow us to validate our data, but the ease of use allows for us to quickly train additional personal to use the system. Quickly validating our customer's address, mapping the locations, and planning the routes allows us to employ multiple what-if scenarios when looking at routing potential new customers.

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WorkWave Route Manager

Web-based fleet management solution

John` Romagno

Viamente Review

Reviewed 2015-01-02
Review Source: Capterra

Pros: The most user defined options of the software we tested It is very easy to move stops around to different times and different trucks. It does a good job routing the trucks if you are careful defining territories and time windows Cons: It is COMMERCIAL ROUTING SOFTWARE AND ROUTES TRUCKS ONTO PASSENGER PARKWAYS Every once in a while it puts a stop in a different state or country when the address format is exactly the same as the other addresses Usually leave a message if there is a problem don't expect an immediate response

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WorkWave Route Manager

Web-based fleet management solution

Christian Dufour

Save Us Time & Money

Reviewed 2014-07-08
Review Source: Capterra

Finding this software was a dream come true! The ease of use and the route optimization saved me money and time. By using this software I was able to better serve my clients and greatly improve my driver's day. The software was easy to use, customizable and not expensive for all it was able to do.

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WorkWave Route Manager

Web-based fleet management solution