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Rapid Gun Systems

Point of sale solution for gun retailers

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Rapid Gun Systems Pricing, Features, Reviews and Alternatives

Rapid Gun Systems product overview

Price starts from

8000

One-time payment

Other

What is Rapid Gun Systems?

Rapid Gun Systems is a point-of-sale (POS) solution designed to help gun shops and gun ranges automate processes related to inventory management, online stores, accounting, loyalty programs, and more. It lets gunsmiths automatically update dispositions and acquisitions in an electronic boundbook after every transaction.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
24/7 (Live rep)
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Live Online
In Person
Documentation

Rapid Gun Systems pricing information

Value for money

4.0

/5

26

Starting from

8000

One-time payment

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rapid Gun Systems features

Functionality

4.3

/5

26

Total features

49

2 categories

Most valued features by users

Reporting & Statistics
API
Third Party Integrations
Alerts/Notifications
Customer Database
Customizable Reports
CRM
Access Controls/Permissions

Functionality contenders

Rapid Gun Systems users reviews

Overall Rating

4.5

/5

26

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

16

8

2

0

0

Pros
This is a great company to deal with. They have an amazing system that meets all of our needs.

SF

Stephanie F.

Very easy to use customer database. Tech support is amazing and one of the reasons we have a positive experience with Rapid.

RG

Rob G.

Lots of features love the reports I can run. I find it easy to use the customer support is awesome.

MD

Miles D.

Cons
When something goes wrong it is difficult to get back on your feet. It also can be confusing at times as well.

AR

Anonymous Reviewer

The lack of ATF knowledge by Rapid during setup. Not being able to change things or update things without calling and getting charged to have the needed items changed.

IV

Irene V.

The "work around" for NFA items is disappointing. You have to put the item on layaway and Texas requires sales tax to be payable when collected, so the workaround is cumbersome and error prone.

DB

Dwain B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

We purchased this system not long after we purchased our store due to an inadequate system

Reviewed 5 years ago

increased efficiency. Excellent inventory control. Excellent serialized tracking methods.

Pros

The electronic bound book and gunsmithing modules. They have increased our back office efficiency.

Cons

The software itself is very good. What I like least is I do not think we were given enough instruction on its complete use. Therefore, I sometimes need to call the help desk for instruction on things that I probably should have known how to do and am charged a fee.

Vendor response

Fae, We are so happy that you are part of the Rapid Gun Systems family and we really appreciate the feedback. As you know, our POS solution is comprehensive and very robust. We agree that it takes time to learn all the ins and outs - and that even carefully planned coursework can't teach a user everything about a product in a condensed timeframe. We structure our education and training around the...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Rapid is a good system for Firearms sales and does a nice job of managing customers and inventory.

Reviewed 5 years ago

Noce customer management

Pros

The e4473 is a good feature however it is an add on. I like the DL scan feature and inventory module however I wish it was more powerful. Inventory management is good and fairly easy to use and the ability to put required fields is a plus. One of the best features is the multi gun email received when a person is required to have extra forms filed for their purchase. The ease of use in the fact that this fills out the for for you is also a great feature. Touch screen works well and is easy to edit and customize.

Cons

Screen size on the NCR POS is too small so you can not have a lot of buttons on one screen. The ability to edit price tags and label is an add-on feature that should be included with the software. For the price many of the optional features should be included like the advanced inventory module and the quickbooks integration. Training could be better and since you are buying the software and hardware...

Vendor response

William, Thank you for being a valued customer and trusting your business with Rapid Gun Systems. Your feedback is appreciated and assists us in becoming a better partner for you and all of our gun store customers. I have forwarded your feedback to our support team and they will reach out to address your concerns (including the possibility of upgrading to hardware with larger screens). We've also recently upgraded to a new version of Counterpoint which has an updated user interface and some new features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The software is clunky and awkward. Some actions take more steps than necessary and difficult.

Reviewed 5 years ago
Pros

It has the potential to do so much more than it currently is. It seems as if the developing and building process was done more efficiently, the program would be more of an asset.

Cons

There are many actions that are made more difficult than they need to be. I think other programs run smoother and are more user friendly. It takes a long time for our team to find solutions through the software. We are still missing components that would be important to running our business, such as the membership portal.

Vendor response

Aubrey, We very much appreciate your feedback and are hoping we can work together to ease the pain points that you are experiencing with the system. We often find that we can easily resolve issues with a quick call to the help desk. We also recommend setting up a system refresher course. It's fairly common that the longer a system has been deployed that more and more users have come and gone and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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One of the best firearms software I have used thus far.

Reviewed 4 years ago

Very easy to use customer database.

Pros

Software has many ways to search and collect data. Very easy to use customer database. tech support is amazing and one of the reasons we have a positive experience with Rapid.

Cons

Software is buggy. you need to follow a very specific processes to do things. If you get out of order the software will error or lockup. it's not as fluid as it could be. There are a lot of minor program changes if done would make the software so much better.

Vendor response

Rob, First, THANK YOU for highlighting your experience with our service/support teams. One thing that we believe truly sets us apart from our competitors in the gun POS space is our support. We hear all that time that we blow everyone else out of the water with our help desk and support. We believe that you shouldn't be faced with buying a product and then never getting proper service and support....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

this system rocks

Reviewed 4 years ago

serious time savings

Pros

This has streamlined every aspect of the inventory, love having a true electronic bound book that makes it very easy to search for serial/part number

Cons

being on the east coast and having west coast support makes things difficult at times, we have done a few updates that left us down until noon or so over here due to timezone differences.

Vendor response

Mo, We rock, because you rock! Partners like you are the reason we love doing what we do every day. We are troubled to hear of the issues you've had getting in touch with our support team. It's surprising as we have a staffed support desk from 6amPT - 10pmPT, Monday through Friday. We open early to ensure that we have ample support for our East Coast clients. We also offer 24/7/365 support for...

Rapid Gun Systems FAQs and common questions

Q. What type of pricing plans does Rapid Gun Systems offer?

Rapid Gun Systems has the following pricing plans:
Starting from: $8000.00
Pricing model: One Time License


Q. Who are the typical users of Rapid Gun Systems?

Rapid Gun Systems has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Rapid Gun Systems support?

Rapid Gun Systems supports the following languages:
English


Q. Does Rapid Gun Systems support mobile devices?

Rapid Gun Systems supports the following devices:
iPad, iPhone


Q. Does Rapid Gun Systems offer an API?

Yes, Rapid Gun Systems has an API available for use.


Q. What other apps does Rapid Gun Systems integrate with?

Rapid Gun Systems integrates with the following applications:
ShippingEasy, Adobe Commerce, WooCommerce, NCR Counterpoint, QuickBooks Online Advanced, Avalara, Smartwaiver, EZFacility, ShipStation, WorkWave Route Manager, Mailchimp, bLoyal, BigCommerce, Shopify


Q. What level of support does Rapid Gun Systems offer?

Rapid Gun Systems offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk

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