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Rapid Gun Systems Pricing, Features, Reviews and Alternatives
Rapid Gun Systems product overview
What is Rapid Gun Systems?
Rapid Gun Systems is a point-of-sale (POS) solution designed to help gun shops and gun ranges automate processes related to inventory management, online stores, accounting, loyalty programs, and more. It lets gunsmiths automatically update dispositions and acquisitions in an electronic boundbook after every transaction.
Typical customers
Platforms supported
Support options
Training options
Rapid Gun Systems pricing information
Value for money
4.0
/5
26
Starting from
8000
One-time payment
Other
Value for money contenders
Rapid Gun Systems features
Functionality
4.3
/5
26
Total features
49
2 categories
Functionality contenders
Rapid Gun Systems users reviews
Overall Rating
4.5
/5
26
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.43/10
5
4
3
2
1
16
8
2
0
0
SF
Stephanie F.
RG
Rob G.
MD
Miles D.
AR
Anonymous Reviewer
IV
Irene V.
DB
Dwain B.
Overall rating contenders
Fae S.
Sporting Goods, 1-10 employees
Used daily for 1-2 years
Review source
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increased efficiency. Excellent inventory control. Excellent serialized tracking methods.
The electronic bound book and gunsmithing modules. They have increased our back office efficiency.
The software itself is very good. What I like least is I do not think we were given enough instruction on its complete use. Therefore, I sometimes need to call the help desk for instruction on things that I probably should have known how to do and am charged a fee.
Fae, We are so happy that you are part of the Rapid Gun Systems family and we really appreciate the feedback. As you know, our POS solution is comprehensive and very robust. We agree that it takes time to learn all the ins and outs - and that even carefully planned coursework can't teach a user everything about a product in a condensed timeframe. We structure our education and training around the...
William S.
Retail, 1-10 employees
Used daily for 2+ years
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Noce customer management
The e4473 is a good feature however it is an add on. I like the DL scan feature and inventory module however I wish it was more powerful. Inventory management is good and fairly easy to use and the ability to put required fields is a plus. One of the best features is the multi gun email received when a person is required to have extra forms filed for their purchase. The ease of use in the fact that this fills out the for for you is also a great feature. Touch screen works well and is easy to edit and customize.
Screen size on the NCR POS is too small so you can not have a lot of buttons on one screen. The ability to edit price tags and label is an add-on feature that should be included with the software. For the price many of the optional features should be included like the advanced inventory module and the quickbooks integration. Training could be better and since you are buying the software and hardware...
William, Thank you for being a valued customer and trusting your business with Rapid Gun Systems. Your feedback is appreciated and assists us in becoming a better partner for you and all of our gun store customers. I have forwarded your feedback to our support team and they will reach out to address your concerns (including the possibility of upgrading to hardware with larger screens). We've also recently upgraded to a new version of Counterpoint which has an updated user interface and some new features.
Aubrey G.
Used daily for 2+ years
Review source
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It has the potential to do so much more than it currently is. It seems as if the developing and building process was done more efficiently, the program would be more of an asset.
There are many actions that are made more difficult than they need to be. I think other programs run smoother and are more user friendly. It takes a long time for our team to find solutions through the software. We are still missing components that would be important to running our business, such as the membership portal.
Aubrey, We very much appreciate your feedback and are hoping we can work together to ease the pain points that you are experiencing with the system. We often find that we can easily resolve issues with a quick call to the help desk. We also recommend setting up a system refresher course. It's fairly common that the longer a system has been deployed that more and more users have come and gone and...
Rob G.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
Review source
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Very easy to use customer database.
Software has many ways to search and collect data. Very easy to use customer database. tech support is amazing and one of the reasons we have a positive experience with Rapid.
Software is buggy. you need to follow a very specific processes to do things. If you get out of order the software will error or lockup. it's not as fluid as it could be. There are a lot of minor program changes if done would make the software so much better.
Rob, First, THANK YOU for highlighting your experience with our service/support teams. One thing that we believe truly sets us apart from our competitors in the gun POS space is our support. We hear all that time that we blow everyone else out of the water with our help desk and support. We believe that you shouldn't be faced with buying a product and then never getting proper service and support....
mo y.
Sporting Goods, 501-1,000 employees
Used daily for 2+ years
Review source
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serious time savings
This has streamlined every aspect of the inventory, love having a true electronic bound book that makes it very easy to search for serial/part number
being on the east coast and having west coast support makes things difficult at times, we have done a few updates that left us down until noon or so over here due to timezone differences.
Mo, We rock, because you rock! Partners like you are the reason we love doing what we do every day. We are troubled to hear of the issues you've had getting in touch with our support team. It's surprising as we have a staffed support desk from 6amPT - 10pmPT, Monday through Friday. We open early to ensure that we have ample support for our East Coast clients. We also offer 24/7/365 support for...
Rapid Gun Systems FAQs and common questions
Q. What type of pricing plans does Rapid Gun Systems offer?
Rapid Gun Systems has the following pricing plans:
Starting from: $8000.00
Pricing model: One Time License
Q. Who are the typical users of Rapid Gun Systems?
Rapid Gun Systems has the following typical customers:
Mid Size Business, Small Business
Q. What languages does Rapid Gun Systems support?
Rapid Gun Systems supports the following languages:
English
Q. Does Rapid Gun Systems support mobile devices?
Rapid Gun Systems supports the following devices:
iPad, iPhone
Q. Does Rapid Gun Systems offer an API?
Yes, Rapid Gun Systems has an API available for use.
Q. What other apps does Rapid Gun Systems integrate with?
Rapid Gun Systems integrates with the following applications:
ShippingEasy, Adobe Commerce, WooCommerce, NCR Counterpoint, QuickBooks Online Advanced, Avalara, Smartwaiver, EZFacility, ShipStation, WorkWave Route Manager, Mailchimp, bLoyal, BigCommerce, Shopify
Q. What level of support does Rapid Gun Systems offer?
Rapid Gun Systems offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk
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